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How To Get Home Care In Derby

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2,900+ reviews
Posted on 29th August 2023.

The Home Care Services We Provide

If you’re determined to remain in the home you love even if you need additional care, then Helping Hands are the company to talk to! We’ve been supporting people to remain in their beloved homes while receiving the care they need since 1989, and we’ve never swayed from our ethos of keeping people as independent and comfortable as possible. Home care in Derby means you stay in the place that means the most to you, rather than having to relocate into an unfamiliar residential environment. Your home is full of life – full of memories and energies that symbolise a life well-lived, keeping you company in your later years. Our carers will always treat your home with the respect it deserves while helping you to remain in the place you want to be, with the people and pets you love close by. And because our home care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you’ll always get exceptional service delivery.

Our Quick And Efficient Care Application Process

Our seamless application process will mean you could have care in your home within 24 hours of contacting us. Calling our friendly customer care team online or over the phone means you’ll quickly have answers to your questions and will discover how we could be helping you. We’ll then arrange for your local care manager to get in touch and make an appointment to come and see you at a location of your choice. They’ll produce a personalised package of care with you so that all of your routine is taking into account, meaning you continue to live as you always have – albeit with extra support.

Finding Your Ideal Match

At Helping Hands, we understand how important your surroundings are to you, and how different it will be to have a stranger coming into your home to take care of you. However, that stranger will quickly become a friend as we work hard to find you a live-in carer who will complement your tastes and share your interests. Whether you enjoy baking cakes, watching TV, going to concerts, or just going out for coffee, you’ll find a supportive companion in your Helping Hands carer.

Quality & Compassionate Care From Highly Trained Experts

Because we’ve been delivering exceptional home care for so many years we’re considered the UK’s foremost private home care experts. Even though everyone who works for us is focussed on supporting our customers, we consider our carers to be the real beating heart of our business. We’re very choosy about who joins us as a carer, only selecting the people who show natural qualities of compassion and kindness, and a real desire to do well in the role. To be sure that only people who should be entering your home are doing so we check our applicants’ backgrounds thoroughly, screening their references thoroughly and through the DBS. We assess their skills and build on their experience to be sure they have all the knowledge they’ll need to support you effectively.

Getting Started With Home Care In Derby

You can chat to our friendly customer care team online, over the phone, or in your local branch, the details of which you’ll find here.

Sarah Franklin Content Writer
About Sarah joined Helping Hands in November 2016, working initially as a member of the Training and Development team due to her qualification in post-16 teaching. She has since moved into the Marketing team as a content writer, where she enjoys writing creatively for search and customer information. Read Sarah's full profile