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Real-life stories and the latest news

Learn more about how we're supporting thousands of individuals – of all ages – to stay in their own homes and live the lives they choose.

In 2023 an independent ethical practices review of Helping Hands was carried out by Jane Bladon of Tyler Bladon Practical Ethics, and we’re pleased to say that we came out with a glowing report. We take our responsibilities as an employer very seriously and everything we do at Helping Hands is tailored to making sure […]

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Helping Hands has scored an Employee Net Promoter Score (eNPS) of 50 in the recent survey, overtaking top brands including Google and Netflix (June 2022). Employee Net Promoter Score measures employee satisfaction and highlights how likely you are to recommend the company to your friends and family. It is calculated on a scale of -100 […]

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Nosheen Malik’s journey into a career in care shows us that it’s never too late to follow your dreams and turn your hobby into a full-time career. Nosheen has various skills and qualifications; she graduated university with a degree in Computing and Business, is a trained Fire Marshall and can even speak five different languages! […]

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Helping Hands Home Care have launched a video tribute to their carers in celebration of Professional Care Workers Week. The video focuses on Helping Hands carers, with videos of them answering questions about what it’s like to work in care and what motivates them. It also includes snapshots of carers in their day-to-day work supporting […]

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Whether you already work in the care sector, or you’re ready to make a fresh start, you can accelerate your career with Helping Hands. With over 30 years of experience as a leading home care provider, it has shown us that previous experience simply isn’t necessary to becoming a fantastic carer. We value people who […]

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Moments of Kindness, a brand-new reward and recognition scheme, has been launched by Helping Hands to celebrate all the wonderful acts of kindness that take place across the company every day. The company-wide scheme is for carers, office staff, customers, families and health care professionals alike who want to nominate anyone from Helping Hands that […]

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Pete is 37 years old and living with cerebral palsy, and following a long spell in hospital, he began receiving live-in support from our central team. From a man who was once lacking in confidence with very little speech, Pete is now living happily and independently at home with the support of his live-in carer, […]

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Megan, a carer from our home care Guildford & Godalming branch, provides regular support and companionship to Julia. Care is so much more than just providing practical assistance; it’s about ensuring both mental and physical wellbeing are catered for, and this is exactly what is demonstrated by their relationship. Here, she describes how they enjoyed […]

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Michelle, a visiting carer from our home care Guildford & Godalming branch, provides care for a gentleman with dementia once a week. They don’t do anything particularly special, but she simply helps him to get out and about in the local community to ensure he gets everything he needs. It’s often the little things that […]

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One of the great things about being a live-in carer with Helping Hands is that you are able to support a customer for several weeks and then have time off between placements to see family, go on holiday or even spend time doing some fundraising, which is exactly what one of our live-in carers decided […]

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