Home care in Merseyside
Visiting care and home care in Merseyside
Home to the Beatles, Liverpool Cathedral, Aintree Racecourse and the spectacular Knowsley Hall, the county of Merseyside is rich in cultural and historical significance.
It’s also home to a wonderful team of Helping Hands carers, who are able to help you continue living life on your own terms and enjoying all the wonderful culture, art, history and sport that Merseyside has to offer.
Whether you need visiting care, live-in care, respite care, palliative care or any of our other services, you can rest easy knowing that we’re fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).
Quality care provided in your own home
Home care from our Merseyside team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Merseyside care team
Branch Care Manager
I am currently the Registered Branch Care Manager for Helping Hands Home Care, based in Allerton Road Mossley Hill. My inspiration to forge a career in the health and social care sector stems from my own personal experience of care received by my nan after she suffered a catastrophic stroke. I saw, first hand, the toll of caring 24/7 for a loved one by family members and how it impacted their lives, well being, and mental health. When the decision was made to ask for help, we as a family sought to find the best care possible for our beloved nan and we were fortunate enough to find a lovely setting for my nan to live out the next ten years, with care staff that treated my nan like family. I feel proud everyday to be an ambassador for Helping Hands and I am supported by an incredible branch staff team, and of course my amazing carers who make a difference to the lives of all the individuals we support, all day and every day. I am not native to Liverpool but was imported over fifteen years ago from Wales, and I go "home" every weekend to visit my elderly parents with my son. I enjoy walking amongst the Welsh hills when I have the opportunity, and I also greatly enjoy cooking family meals and reading crime novels.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Merseyside to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Merseyside
Since 1989, Helping Hands have helped tens of thousands of people to continue living independently and comfortably in their own homes through our dedicated home care.
We’re able to offer care across the whole of Merseyside, including Liverpool, Knowsley, Sefton, St Helens, Wirral and more.
We’re committed to providing a high-quality home care service that gives our customers a holistic, flexible package of support where they’re in charge of their own routines and lifestyle.
24/7 live in care support
Our live-in care in Merseyside services are flexible and adaptable to people with all manner of needs – from the straightforward to the very complex. Every Helping Hands carer receives industry-leading training in caring for people living with dementia, types of cancer, Parkinson’s, and other conditions.
We’re also able to provide basic support with things like housekeeping, meal preparation and companionship. Your live-in carer will stay in your home with you and provide proactive assistance to help you enjoy an independent lifestyle.
Why Helping Hands is better than a care agency in Merseyside
We’ll be alongside you every step of the way throughout your care journey, ensuring you’re getting a package of support that’s fully tailored to your specific needs, wishes and circumstances. We know that everyone’s care requirements are completely unique to them, which is why we never adopt a one-size-fits-all approach to our care.
Instead, your local care manager in Merseyside will visit you at home for an initial care needs assessment, where they’ll get to know you and understand how we can best help you to continue enjoying living at home. We’ll then put together a detailed care plan designed around your needs, and will monitor your situation and condition to ensure we’re constantly giving you the right type and level of support.
Qualified carers providing home care in Merseyside
At Helping Hands, we only hire people who possess naturally kind and compassionate personalities to our care teams, because we believe that these are essential characteristics for a really good carer. Our recruitment process is highly selective – only 2% of candidates are successful, and they must undergo rigorous background checks before joining the team. Then, when they start, every carer receives our industry-leading carer training, where they’re equipped to provide a wide range of care services to people with varying needs. Their training will continue on a regular basis through refresher courses, so that their knowledge and skillset are kept up to date.
Branch information
190 Allerton Road,
Liverpool,
L18 5HU