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Home care in Merseyside

Excellent 4.5 Star Rating 5,050+ reviews on
Trustpilot
Trustpilot
4.5 Star Rating
Excellent | 5,050+ reviews
Your nearest branch: Liverpool
Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
0151 559 1742
Your nearest branch: Liverpool
Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
0151 559 1742

Visiting care and home care in Merseyside

Home to the Beatles, Liverpool Cathedral, Aintree Racecourse and the spectacular Knowsley Hall, the county of Merseyside is rich in cultural and historical significance.

It’s also home to a wonderful team of Helping Hands carers, who are able to help you continue living life on your own terms and enjoying all the wonderful culture, art, history and sport that Merseyside has to offer.

Whether you need visiting care, live-in care, respite care, palliative care or any of our other services, you can rest easy knowing that we’re fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Merseyside

Our carers provide a wide range of support across Merseyside, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Merseyside
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Merseyside

    While we do not have a physical branch in Merseyside, care in the area is coordinated by our Liverpool branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Alexandra Flynn
    Alexandra Flynn

    Branch Care Manager

    Hi, I'm Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social...

    More about Alexandra Flynn
    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Merseyside

    Care services supporting families in Merseyside are delivered by our Liverpool branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Merseyside

    Since 1989, Helping Hands have helped tens of thousands of people to continue living independently and comfortably in their own homes through our dedicated home care.

    We’re able to offer care across the whole of Merseyside, including Liverpool, Knowsley, Sefton, St Helens, Wirral and more.

    We’re committed to providing a high-quality home care service that gives our customers a holistic, flexible package of support where they’re in charge of their own routines and lifestyle.

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    24/7 live in care support

    Our live-in care in Merseyside services are flexible and adaptable to people with all manner of needs – from the straightforward to the very complex. Every Helping Hands carer receives industry-leading training in caring for people living with dementia, types of cancer, Parkinson’s, and other conditions.

    We’re also able to provide basic support with things like housekeeping, meal preparation and companionship. Your live-in carer will stay in your home with you and provide proactive assistance to help you enjoy an independent lifestyle.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Merseyside

    We’ll be alongside you every step of the way throughout your care journey, ensuring you’re getting a package of support that’s fully tailored to your specific needs, wishes and circumstances. We know that everyone’s care requirements are completely unique to them, which is why we never adopt a one-size-fits-all approach to our care.

    Instead, your local care manager in Merseyside will visit you at home for an initial care needs assessment, where they’ll get to know you and understand how we can best help you to continue enjoying living at home. We’ll then put together a detailed care plan designed around your needs, and will monitor your situation and condition to ensure we’re constantly giving you the right type and level of support.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing home care in Merseyside

    At Helping Hands, we only hire people who possess naturally kind and compassionate personalities to our care teams, because we believe that these are essential characteristics for a really good carer. Our recruitment process is highly selective – only 2% of candidates are successful, and they must undergo rigorous background checks before joining the team. Then, when they start, every carer receives our industry-leading carer training, where they’re equipped to provide a wide range of care services to people with varying needs. Their training will continue on a regular basis through refresher courses, so that their knowledge and skillset are kept up to date.

    Supporting communities across Merseyside

    Our carers provide home care in Merseyside and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0151 515 1973
    Branch information
    Address

    Helping Hands Liverpool, 190 Allerton Road, Merseyside, L18 5HU

    Show in maps Merseyside Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered