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Home care in Merseyside

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0151 515 1973

Lines are currently closed

Existing customer
0151 559 1742

Lines open until 5:30 PM

New customer
0151 515 1973

Lines are currently closed

Existing customer
0151 559 1742

Visiting care and home care in Merseyside

Home to the Beatles, Liverpool Cathedral, Aintree Racecourse and the spectacular Knowsley Hall, the county of Merseyside is rich in cultural and historical significance.

It’s also home to a wonderful team of Helping Hands carers, who are able to help you continue living life on your own terms and enjoying all the wonderful culture, art, history and sport that Merseyside has to offer.

Whether you need visiting care, live-in care, respite care, palliative care or any of our other services, you can rest easy knowing that we’re fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

Quality care at home

From short term support to longer term visits and live-in care, our Merseyside team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Merseyside care team
Clare Leleszis
Clare Leleszis

Branch Care Manager

I have over 20 years of experience in the care sector and am deeply passionate about making a positive difference in people’s lives, which I...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Sue Edge
Sue Edge

Area Care Manager

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Merseyside branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Merseyside

Since 1989, Helping Hands have helped tens of thousands of people to continue living independently and comfortably in their own homes through our dedicated home care.

We’re able to offer care across the whole of Merseyside, including Liverpool, Knowsley, Sefton, St Helens, Wirral and more.

We’re committed to providing a high-quality home care service that gives our customers a holistic, flexible package of support where they’re in charge of their own routines and lifestyle.

24/7 live in care support

Our live-in care in Merseyside services are flexible and adaptable to people with all manner of needs – from the straightforward to the very complex. Every Helping Hands carer receives industry-leading training in caring for people living with dementia, types of cancer, Parkinson’s, and other conditions.

We’re also able to provide basic support with things like housekeeping, meal preparation and companionship. Your live-in carer will stay in your home with you and provide proactive assistance to help you enjoy an independent lifestyle.

Why Helping Hands is better than a care agency in Merseyside

We’ll be alongside you every step of the way throughout your care journey, ensuring you’re getting a package of support that’s fully tailored to your specific needs, wishes and circumstances. We know that everyone’s care requirements are completely unique to them, which is why we never adopt a one-size-fits-all approach to our care.

Instead, your local care manager in Merseyside will visit you at home for an initial care needs assessment, where they’ll get to know you and understand how we can best help you to continue enjoying living at home. We’ll then put together a detailed care plan designed around your needs, and will monitor your situation and condition to ensure we’re constantly giving you the right type and level of support.

Qualified carers providing home care in Merseyside

At Helping Hands, we only hire people who possess naturally kind and compassionate personalities to our care teams, because we believe that these are essential characteristics for a really good carer. Our recruitment process is highly selective – only 2% of candidates are successful, and they must undergo rigorous background checks before joining the team. Then, when they start, every carer receives our industry-leading carer training, where they’re equipped to provide a wide range of care services to people with varying needs. Their training will continue on a regular basis through refresher courses, so that their knowledge and skillset are kept up to date.

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Branch information
Address

Helping Hands Liverpool, 190 Allerton Road, Liverpool, L18 5HU

Show in maps Merseyside Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed