We would love to chat so please request a callback from our expert team. Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

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CQC & CIW Regulated

Rated Excellent on

Receive care in 24 hours

Industry leading carer training

Home care in Milford

Excellent

5,150+ reviews on

Excellent | 5,150+ reviews

Your nearest branch: Godalming

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Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer

01483 917414

Your nearest branch: Godalming

Speak to our team today

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer

01483 917414

Visiting care and home care in Milford

Southwest of Godalming, the large village of Milford has grown significantly since the Medieval period. In an Area of Outstanding Natural Beauty, the surroundings contain picturesque villages. One of the area’s claims to fame is that a Doctor Who story was partly filmed at the local hospital in 1970.

Our own claim to fame is that we’ve got over 30 years of history taking care of thousands of our customers, so you really are in safe hands with Helping Hands. Our visiting and live-in carers are compassionate and professional and really do put our customers at the centre of their care journey, so if you’re looking or care at home, call us today.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Milford

Our carers provide a wide range of support across Milford, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Milford

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Milford

While we do not have a physical branch in Milford, care in the area is coordinated by our Godalming branch, working with carers who support people across the local community.

Michelle McMahon

Branch Care Manager

Hi, I'm Michelle. I am an experienced care manager and director with over 22 years' experience in the care profession. In my spare time, I...

More about Michelle McMahon

Sophie Parker

Head of Operations

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

More about Sophie Parker

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

More about Adam Wilkins

What families say about our care

Fully regulated care supporting Milford

Care services supporting families in Milford are delivered by our Godalming branch, which is fully regulated by the CQC.

Find out more

A smiling woman in a lavender uniform with a name badge and lanyard sits outdoors, talking to another woman with long grey hair who is holding a cup. Trees are blurred in the background.

Home care Milford

Visiting care means that our dedicated carers come to you in your own home and give you the support you need. Whether you require one visit a week or several per day, we can be there for you, to support with all the daily tasks such as personal care, meal preparation, medication and housework. Our personalised support plan will be exactly tailored to your requirements, meaning that you get personalised service at all times.

Two women stand by an open car boot, smiling as they hold reusable shopping bags filled with groceries, including flowers and a carton.

Live-in care in Milford

Whether you have complex care needs or you’d just like some full-time companionship, live-in care can be a very positive experience, for both you and your carer. Your carer will live in your home, which means they’ll be available to care for you around the clock, and their discreet manner will mean you won’t feel as if your home has a stranger living in it. They’ll know when to leave you in peace and when you’d like company, so they’ll always be a welcome presence who’ll quickly become a friend.

A smiling woman in a lavender uniform and name badge talks with an older woman holding a mug outdoors, suggesting a friendly conversation between a carer and her client.

Better than a care agency in Milford

Helping Hands has never been a home care agency; we were formed as a company in 1989, and we have spent the last 35 years supporting our customers to live their best life possible in the home they love. Our carers are all directly employed by us, so you won’t have to worry about who’s paying their contributions or completing their paperwork, leaving you and them to focus on the most important thing – your care.

An elderly woman smiles whilst holding playing cards, as a carer in a purple uniform leans over and points at her hand, both appearing cheerful in a bright, homely room.

Dementia care at home

When diagnosed with dementia, it can come as a shock to both the person and their loved one and lead to feelings of uncertainty about the future. If care is one of the things you’re thinking about, then Helping Hands are the best option for dementia care at home. We’ve been supporting people living with dementia for over 30 years, and that’s why we’re considered the UK’s foremost dementia care specialist. Remaining at home to be cared for can be highly beneficial when you’re living with dementia, as the familiarity can help to reduce feelings of confusion and anxiety.

A healthcare worker wearing gloves, a plastic apron, and an ID badge prepares a dental swab at a washbasin while a seated man in a blue dressing gown watches in a bathroom setting.

Respite care in Milford

You may not like the idea of going into residential care for respite care, so don’t worry; with Helping Hands, our carers come to you! Whether your regular carer needs a break or you’re unsure whether care is right for you and just want to try some short-term support, we can support you with every aspect of your daily life, including medication and personal care. What’s more, if you need care in an emergency, we can have a carer in your home within 24 hours, so if you are contemplating care, talk to us.

Four older adults sit around a patio table outdoors, smiling and laughing as they enjoy tea and biscuits together. The setting is bright and lush with greenery in the background.

Elderly care for support at home

As we get older, we often become a little frailer and tasks that we previously took for granted can take longer. There’s no need for you to struggle at home with vacuuming, preparing meals or worrying about taking a shower safely. We can offer you extra support with the everyday tasks that will make life easier for you. Talk to us today about elderly care in your area and how we could be supporting you to live your best life possible.

A carer in a purple uniform smiles warmly at a person in bed, creating a comforting and supportive atmosphere in a softly lit room.

Fully-trained carers in Milford

We believe our carers are the best in the industry, as we only select people who share our ethos for delivering the highest quality, person-centred care. We train our carers thoroughly to ensure they are fully prepared for taking care of our customers’ needs, and we offer them professional development opportunities to keep their skills refreshed. We’re fully regulated by the Care Quality Commission, so you can have the highest confidence in our expert service. For your peace of mind, we only want the people who should be in your home gaining access, so to reassure you and your loved ones, we screen all of our carers via the Disclosure and Barring Service before they meet any of our customers.

Supporting communities across Milford

Our carers provide home care in Milford and nearby areas including these locations.

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FAQs

Yes, every aspect of our care is fully regulated. Care in Milford is coordinated by our Godalming branch, and we’re registered with the Care Quality Commission (CQC ID: 1-101671690) and Care Inspectorate Wales (certificate number W15/00000831/O001/0001). If you’d like to know the current CQC rating before deciding, give us a call and we’ll point you in the right direction.

Every carer is screened through the Disclosure and Barring Service before they ever meet a customer. Beyond that, we prioritse looking for people who genuinely share our values around high-quality, individual care, so it’s the right character as well as the right skills. Training is thorough, and professional development continues long after someone joins us, keeping knowledge sharp and practice current.

It starts with really listening. We take time to understand the needs of the person you care for, then work hard to find a carer who fits, not just on paper but in practice. The support plan is built around the individual, because what works for one person won’t necessarily suit another, and it reflects their specific requirements rather than a generic template.

We cover it. If your regular carer needs time off, we can arrange respite care so someone comes to you at home in the meantime, and if something more urgent happens, we can have a carer with you within 24 hours. Life is unpredictable, and we try to make sure your care isn’t.

Complex needs call for genuine specialism, not just goodwill. For conditions that are progressive, terminal, or the result of injury, we offer condition-led care that adapts as things change, with live-in care an option for those needing more intensive day-to-day support. On dementia specifically, we’ve been supporting people living with it for over 30 years, so our carers understand how to provide care that feels calm, familiar and kind.

For Milford, everything is coordinated through our Godalming branch, which has named local leadership including the Branch Care Manager, so there are real people to contact rather than a general inbox. The phone lines are open Monday to Friday 8am to 7pm and weekends 9am to 5:30pm, with a callback option too, so you’ll always have someone to speak to.

There’s a section sharing what families say about our care, and it’s well worth asking to hear more when you call. Hearing from other families can make a real difference at this stage, and we’re glad to share it.

Fast, when it needs to be. If care is urgent, we can have someone with you within 24 hours, which is exactly the kind of situation, including a hospital discharge, that our emergency care is built for. When you simply can’t wait, we’ll move quickly.

For live-in care, you have one-to-one support from a carer who lives with you, which by its nature means real continuity. For visiting care, how your rota works is worth raising directly with our Godalming branch so you know exactly what to expect, and they’ll talk it through with you before you commit to anything.

Yes, Milford is covered. There isn’t a branch in the town itself, but our Godalming branch coordinates care across the area, working with carers who are already out and about supporting people in Milford and nearby communities. So you’d have local carers with branch-level coordination behind them, which is the best of both.

Speak to our care team

If you're exploring care options in Milford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01483 698015

Branch information

Address

Helping Hands Godalming, 6B Queen Street, Milford, GU7 1BD

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Milford