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Locally managed service

Milton Keynes

Little and often, companionship to nursing. With branches nationwide.

4.8 out of 5 stars from 51 reviews

Milton Keynes

Our branch in Milton Keynes is made up of a tight-knit team of care professionals, dedicated to delivering the very best care to adults of all ages in the local community. With ongoing training & development and Care Quality Commission (CQC) monitoring & regulation, our team are committed to developing their skills and providing you or your loved one with compassionate support that you can rely on to be of the highest standard every time.

Working hard to deliver the very best in person-centred home care, your local team provide care in Bedford, Bletchley, Buckingham, Loughton, Milton Keynes, Winslow, Woburn and the surrounding areas.

Areas across Milton Keynes that we cover: Bedford, Biddenham, Bletchley, Bromham, Buckingham, Cranfield, Hanslope, Kempston, Lavender, Milton Keynes, North Crawley, Winslow, Woburn, Woburn Sands.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01908822950 *If you are an existing customer, please use the branch phone number

Branch address

Unit A Coopers Court, Coopers Yard, Newport Pagnell, Milton Keynes, MK16 8JS (see on maps)

Visiting and live-in care in Milton Keynes

Hailed as the first in a unique new-town culture, Milton Keynes is growing at a rapid rate with its exciting arts, culture and events scene. Paired with the rich heritage of Bedford, that houses a beautiful Saxon Castle with picturesque views of the River Great Ouse – both areas offer an abundance of life and activity to the local community, which also includes a team of expert carers from Helping Hands.

With our visiting care, you can receive the level of support you require as little or often as you need from just 30 minutes per week. For those who are in need of assistance on a more regular basis, we have live-in care packages available whereby we match you with a carer most qualified to care for your condition and most compatible with your personality and interests, ensuring that you are receiving support from a friend with the most applicable expertise.

Meet the team

Nina Gale

Meet Nina Gale, our Branch Care Manager, Milton Keynes

"My name is Nina, and I am the Branch Manager for Helping Hands in Milton Keynes. I have lived in Bedfordshire all my life and I am responsible for ensuring our customers receive high quality support to remain in their own homes safely and independently. I also work with customers and carers to provide support that it is individual to every customer, responsive to any changes in needs and is delivered with care, compassion and competence."

Monica Ahir

Monica Ahir

Regional Care Director, Central

Read More
Timothy Middleton

Timothy Middleton

Area Care Manager, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care Palliative Care

Other services we provide at this branch

Visiting care visits in Milton Keynes

Since 1989, we been providing visiting care to thousands of people across the UK, so we know what it takes to care for others. From as little as 30-minute drop-ins to more in-depth calls throughout the day, we’ll work with you to find the best solution for you and make sure that you have everything you need through the day and night.

Offering everything from personal care, help with mobilising safely and gentle medication reminders to light house work, cooking and companionship – our team of local carers really do take the holistic approach to caring, so that you’re satisfied in both mind and spirit.

A one-size-fits-all approach isn’t how we operate; we’ll tailor everything entirely around you so that you’re happy and comfortable in your own home. And if your care needs change or your symptoms progress, we can be flexible with your care package too.

Live-in care centred around you

Live-in care enables you to remain in the familiar and comfortable surroundings of your own home, whilst receiving the very best in home care from our expert live-in carers. Designed with you in mind, we’ll put your care needs at the fore and make sure you have a carer that is experienced in catering for your needs.

In addition to this, we’ll work with you to find a carer that also has the same interests as you and a similar personality. So, if you have a passion for wild animals or love birds of prey, your live-in carer can take you for a drive around Woburn Safari Park to spot the zebras or Herrings Green Farm to feel the whoosh of the birds overhead.

Whether you live by yourself and have a complex neurological condition or if you live with your partner and you both need extra support in your senior years, live-in carers are so much more than just carers; they become part of the family.

Read more about what is live in care here.

Better than a care agency in Milton Keynes

As a private care provider, we believe we’re a much more appealing care option than a care agency. Unlike most care agencies, we only employ our carers directly as we believe it’s incredibly important to safeguard their wellbeing. We want our carers to be able to channel all of their energy and time into making sure you, the customer, are receiving the exceptional care that you deserve, rather than worrying about chasing pay slips. We also make sure that every aspect of our care is fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have absolute peace of mind about our commitment to very high standards of care each and every day.

Domiciliary care that puts you in control

As one of the nation’s leading providers of domiciliary care, our carers have the necessary skills, knowledge and expertise to cater for a variety of different needs, and so much more. If it’s an extra pair of hands to help around the house because you’re unsteady on your feet, or someone to enjoy a coffee and cake with in Russell Park – we cover a whole multitude of different care needs for both your practical and emotional requirements.

With flexible arrangements, care that adheres to your requirements and above all, friendly carers – the Milton Keynes team will enable you to be as independent as possible and live the life you want to lead.

Dementia support for total peace of mind

A dementia diagnosis can be quite an unsettling time for both the individual and their family, but with specialised dementia care from our dedicated carers, we can make it just that little bit easier for all of you to digest.

As dementia care experts, we are aligned with Dementia Action Alliance (DAA) who are a national organisation that share best practice and take action on the condition. This allows us to be at the forefront of dementia care and ensure that those living with the condition in Milton Keynes are provided with the very latest and best care for their particular diagnosis.

Elderly care centred around you

Just because you’re reached your senior years, it doesn’t mean that you can’t continue to live the life that you want to lead, and with the friendly carers from Milton Keynes, they’ll make sure that you do just that.

Retaining your independence and choice is what elderly care is all about; we’ll learn exactly how you take your tea and what time you like to have your lunch so that you can keep to your existing routines without any compromise. So, if you like to stay at home and do jigsaw puzzles or prefer to get out and about in the local community, we’ll make sure we assist you to do this.

Respite care for additional support

Caring for someone else can be very enjoyable and rewarding, but also take its toll on you physically and mentally. Respite care is a great way for you to take a well-earned rest, whilst your loved one still receives the care and attention they would expect from you. Before you take a break, we’ll meet with both of you to make sure we get it completely right, even down to what you like to talk about and what your favourite meal is.

Respite care is also suitable if you’ve recently been discharged from hospital after an illness or injury and need support to get you back on your feet. Instead of having to go to a residential setting, our team are able to look after you in your own home, which for many is a much more preferable option.

The need to take a holiday is so important; it allows you to relax, unwind and destress, and it is something that we should all be able to do regardless of care needs. If you want to take a break alone, with your family or with your carer, we can also accompany you to your chosen sunny spot so that you can all take a much-needed rest and enjoy your time together.

Fully-trained live-in carers in Milton Keynes

What sets our carers apart is their compassion, professionalism and their willingness to go the extra mile for their customers time and time again. It’s these qualities that have enabled us to be so successful over the last 30 years. With a finely-tuned selection process that includes Disclosure Barring Service (DBS) screenings and several references, we ensure that we only chose the very best carers to support our customers.

In addition to recruiting our carers with our in-house Recruitment Team, our carers are also trained by our team of expert trainers, who cover modules such as manual handling, health and safety, first aid and dementia. This in-depth and consistent approach ensures reliability, expertise and proficiency across our entire network of carers, so that they can continue to deliver care to the high standards that we set.

What’s more, we are regulated by the Care Quality Commission (CQC) to make sure we adhere to the same national standards, which include responsiveness, effectiveness of our services and the safety of our care and colleagues.

Find out more about care in Milton Keynes

To discuss your care options in more detail, you can call our friendly advisors seven days a week.

Alternatively, you can visit the Milton Keynes branch in Coopers Yard from 8:30am – 5:30pm, Monday to Friday. The team will be happy to talk through your care options in more detail over a cup of tea. They can also come to you in your own home or meet you at a local coffee shop.

Call us on 01908822950 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Milton Keynes to ensure our customers receive the best possible live in and home care service.

4.8 out of 5 stars, from 51 reviews

Outstanding78%
Excellent22%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

4.7 out of 5

from 12 reviews

Our credentials

Our Milton Keynes branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

Unit A Coopers Court, Coopers Yard, Newport Pagnell, Milton Keynes, MK16 8JS Show on Map

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