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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


We’ve been established for over 30 years so it’s no surprise that we’re considered the home care experts all across England and Wales. Since 1989 we’ve been supporting our customers to live their best life possible in the comfort of their own homes so why not get in touch and discover how we could be doing the same for you or your loved ones? We’re fully regulated by the CIW and CQC so you know you can be confident in our service.

We can support you in and around Milton, Lanwern, Underwood, Bishton, Llandevenny, Summerleave, Undy, Magor, Cat’s Ash, and the surrounding areas.

This branch covers where you need care:

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Visiting care and live-in care in Milton

Nestled on the outskirts of Newport, alongside Llanwern is Milton, a rural area with attractive views, yet within easy reach of the city and all its amenities. We appreciate unspoilt beauty at Helping Hands as we began our existence in the picturesque village of Alcester in Warwickshire but have now expanded our presence all across England and Wales. This means we are perfectly positioned to support anyone who requires care at home, and with our visiting service beginning from just 30 minutes a week and also offering live-in care we are the obvious choice for care at home.

Meet the team

Deanna Lane

Meet Deanna Lane, our Senior Regional Clinical Lead, Milton

Hi, I’m Deanna, although everyone knows me as Dee. I started working with Helping hands in July 2020. I have worked as a nurse for thirty-five years; my motivation is to help others. I enjoy working with people and using my nursing skills to ensure great care is given. I have published articles on improving care in care homes. I have also promoted great care in radio interviews and made a film for the Social Care Institute of Excellence (SCIE) on dementia and end-of-life care this is still available on YouTube. I am passionate about promoting great care and I have numerous references online regarding the care I have delivered. I have a Masters degree in Management. I also have qualifications in moving and handling, training and National Examination Board in Occupational Safety and Health (NEBOSH) in health and safety. Over the years, I have undertaken many professional courses such as the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and practical nursing skills. I am registered with the Nursing and Midwifery Council.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Home care visits in Milton

Our visiting home care service is second to none and will see our carers come to you from just 30 minutes a week to ensure that you are cared for to the very highest standards within the comfort and safety of your own home. Whether you have mild or complex care needs we can help you with medication, meal preparation, mobility support, personal care, housework and so much more, so talk to us today about visiting care at home.

Milton live-in care

Live-in care does exactly what it suggests – one of our amazing live-in carers comes and resides in your home with you, giving you around the clock care and support, meaning a great deal of reassurance for your loved ones also. If you are finding you don’t like being at home on your own or are struggling to manage, our live-in carers will be a discreet presence in your home, there when you need them but busy doing household tasks when you don’t.

Better than an agency in Milton

We’re better than a home care agency because of our values and standards. At Helping Hands, we always stand by our ethos that we’ve had since we began in 1989, namely, to support our customers to remain in their own homes while promoting their independence and helping them live their best lives possible. We look after our carers as well as our customers and always make sure that they get the support they need, as without them we have no business.

Domiciliary care in Milton

Domiciliary care is care you receive in your home, which is what we’ve specialised in since 1989. Whether you need several intense visits a day due to complex care needs or you only require us once a week, we can care for you fully while you remain in the comfort and safety of your own home. We really are the homecare experts, not least because our compassionate carers work tirelessly to ensure that you remain as independent as possible at home, while your personalised support plan means your routines and preferences will always be respected.

Dementia care at home

When you’re living with dementia, you need to know that if the time comes that you need professional dementia care, you are receiving it from a company who are dementia specialists. Since we were formed in 1989, we have worked tirelessly to ensure that our customers living with dementia get to live their best possible quality of life while remaining in the home they love, helping to reduce levels of confusion and anxiety in some cases thanks to the plethora of good memories and pleasant feelings their home contains.

Respite care for short-term support

If you’d like to avoid going into residential care when in need of respite care we can help, because our carers come to you at home. This means that if your regular carer needs a break or if your family is going on holiday, we can support you with a continuation of care that will feel as if your other carer never left. Even in an emergency we can usually get care to you within 24 hours.

Elderly care in Milton

Frailties can take us by surprise as we get older, when we suddenly discover that tasks we used to do with ease have become that much more difficult. There’s no need for you to struggle at home with things that are less easy than they used to be when elderly care from Helping Hands could make all the difference. Whether it’s helping you to take a shower safely, clean your house or prepare you nutritious meals, we can help you to live your best life possible.

Fully trained carers in Milton

Our carers are fantastic – they look after our customers every day of the year and go above and beyond to ensure that they all get to live the life they want while getting the care they need. That’s why we look after our carers too; training them thoroughly and offering opportunities for development that mean they can progress their career at the pace they choose. We’re an established home care company with a 30-year history that we’re proud of, as well as being fully regulated by the Care Inspectorate Wales and the Care Quality Commission in England.

Find out more about home care in Milton

Find out more about home care in Milton; talk to our friendly customer care specialists today. They’re available seven days a week for your convenience, or if you prefer, contact us via our website and we’ll happily call you back.

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Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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