Skip to main content

We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open at 8:30 AM today

Existing customer
01635 959145

Lines open at 8:30 AM today

Existing customer
01635 959145

Visiting care and home care in Newbury

Nestled in the heart of West Berkshire, Newbury is known for its scenic walks, independent shops and Arts scene, such as the Corn Exchange and The Watermill Theatre. But the town is perhaps most famously known for being the home of Highclere Castle, where period drama Downton Abbey is filmed.

Whether you or a loved one requires occasional companion visits from as little as 30 minutes per week, regular check-ins and support out in the community, or full-time live-in care for assistance around the clock, our team in Newbury are on hand to help with a flexible care plan tailored to your needs.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Newbury

Our carers provide a wide range of support across Newbury, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Newbury
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Newbury
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    CQC Logo
    Fully regulated care supporting Newbury

    Our Newbury branch is fully regulated and accredited by the CQC.

    Find out more
    An elderly woman smiles whilst holding a mug, sitting on a sofa with a book on her lap. She faces a person in a purple uniform, suggesting a friendly conversation in a cosy home setting.
    Home care Newbury

    Since 1989, we have been providing person-centred home care to those who need extra support at home. From light household duties, cooking and accompanying you to appointments, to personal care, moving & handling and support with complex health conditions – we can offer reliable, quality care that is tailored around your preferences and requirements.

    Whether you have Parkinson’s and need assistance with mobilising safely in and around your home, or if you’re struggling to keep up with the housework after an operation and need some help on a short-term basis, visiting care will fit in around your needs. That way, you and your family can rest assured that everything is covered and that you can remain in the comfortable and familiar surroundings of your own home.

    With care from as little as 30 minutes per week, we can be completely flexible around you. So, if your care needs change and you require more support, we can adapt your support plan to reflect this. Equally, if you become more comfortable with your carer and decide that you might like to have an afternoon out of the house to visit Newbury Racecourse, we can accompany you and enjoy the change of scenery with you.

    Two women sit on an outdoor bench covered with a striped blanket, enjoying drinks and smiling at each other. A picnic hamper with plates and cutlery is set between them. A hedge and green grass are in the background.
    Newbury live-in care that enables you to stay in your own home

    If you require more intensive support for complex health needs, or perhaps you’re living with your partner and you both need a bit of extra help now that you’re in your senior years, having a live-in carer live with you at home to provide round-the-clock support could be just what you’re looking for.

    Live-in care in Newbury can make a huge difference to your life; not only are you receiving one-to-one care that is tailored to you, but you also don’t have the upheaval of leaving your beloved home. You can keep and maintain your home comforts, all whilst getting the right type of support that you need and on your terms.

    A woman in a wheelchair wearing a sunhat smiles and talks with a carer in a purple shirt. They are outdoors in a garden, surrounded by greenery and flowers.
    Better than a care agency in Newbury

    Using a private home care provider such as Helping Hands is a much more straightforward, stress-free option than turning to a care agency. We employ all of our carers directly, which means that we pay their salary, give them comprehensive training, take care of all the behind-the-scenes admin, and won’t surprise you with any hidden costs or unexpected fees. With Helping Hands, what you see is what you get. Plus, you’ll get much more control over the type of care you receive, as well as being able to determine exactly how many hours of care you want per week.

    A woman in a light purple uniform and blue gloves washes her hands at a kitchen sink. A vase of flowers and a plate with food are on the worktop beside her. She is smiling and appears to be in a modern kitchen.
    Extra reassurance with domiciliary care

    Domiciliary care, or visiting care, can provide you and your family the extra reassurance you need so that you’re confident that you have everything you need whilst at home, particularly if your close relatives live a significant distance away from you. Knowing that there is someone local to you to pop in, make you some lunch and catch up over a cup of tea can relieve some of the stress and anxiety you may feel if you need extra support.

    And it’s not just you that we’ll take care of; we’ll help out around the house, accompany you to your hair appointment and even take your canine companion out for a walk around the North Wessex Downs. Whatever it is that we can help with to make your life that little bit easier, we will.

    A smiling elderly woman stands outdoors holding a handrail, accompanied by a male carer in a purple uniform who stands beside her, also smiling. The background is green and blurred, indicating a garden or park setting.
    Specialist dementia care in Newbury

    A dementia diagnosis can be an unsettling time for all of you, whether you’re supporting your mother who has just been diagnosed with Alzheimer’s or your father has just developed vascular dementia. Knowing how to help with the condition is where we specialise, and we’ll provide the most considered person-centred care to your loved one whilst supporting you and the rest of the family too.

    There are a variety of different symptoms that can affect an individual with dementia – from memory loss and confusion, to difficulty with routines and sensory disorientation – and everyone is affected very differently. That’s why we’ll get to know the individual and what matters most to them, enabling us to provide dementia care that’s centred around them.

    A man sits up in bed reading a book and smiling at a carer who stands beside him, wearing a purple uniform and name badge. They appear to be in a cosy, stone-walled bedroom.
    Additional support with elderly care

    Whether you have difficulty doing the things you used to because you’ve developed arthritis, or if you aren’t as confident as you once were, leaving the house to collect your weekly groceries and attend appointments, care from the Newbury team will ensure that you no longer have to struggle or worry about doing the things you need to do.

    Elderly care can be offered during the day, evening or throughout the night, so that you always have the support that you need, when you need it. It might be that you need to administer medication at night but are unable to do so alone, or you might need support getting in and out of bed. Whatever you need help with, we’ll be there to support you.

    An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
    Respite care for emergencies

    Emergencies can arise at any given moment without prior warning. So that you’re not left without support when you need it most, respite care from the Newbury team can offer assistance usually within 24 hours from when you get in touch with us. That way, if your regular caregiver needs to take a break or has to step away to tend to an urgent matter, you can rest assured that your care routines are maintained by some of the best carers in the industry.

    Respite care could also be suitable if you want to take a holiday with family or by yourself, but need support to travel and with personal care whilst you’re there. Whether you choose to take a break along the English coast or if you want to venture further afield by travelling abroad, we’ll be there with you every step of the way so that you can enjoy a well-earned break.

    Two women smile and laugh together outdoors, standing close to each other near green leafy plants. One has curly hair and wears a white top; the other has short hair and wears glasses and a yellow jacket.
    Fully trained live-in carers who are local to you

    With all of the carers that we employ at Helping Hands, we ensure they are from the local area and are extremely kind and compassionate people. And that’s no different in Newbury. To ensure that all of our carers have what it takes to be part of one of the industry’s leading home care companies, they all undergo extensive background checks, including Disclosure and Barring Service (DBS) screenings and character references. They also participate in our award-winning training programme, which includes manual handling, personal care, dementia, first aid and safeguarding.

    As with the rest of our company, our Newbury branch adheres to guidelines set by the Care Quality Commission (CQC) to ensure that the care our residents receive is safe, effective and responsive. That way, you can have full confidence that we are following stringent practices that are set by a governing body, and that we are doing what we say we will.

    Supporting communities across Newbury

    Our carers provide home care in Newbury and nearby areas including these locations.

    Follow us on social media
    FAQs

    Home care in Newbury is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Newbury depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Newbury.

    Home care in Newbury can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Newbury, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01635 922663
    Branch information
    Address

    Helping Hands Newbury, 51 London Road, Newbury, RG14 1JN

    Show in maps Newbury Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed