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Dementia care in Newcastle-under-Lyme

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High quality care in Newcastle-under-Lyme from Helping Hands

At Helping Hands, our transformative care has been enabling our customers to remain independent, comfortable and secure at home since 1989. In that time, we’ve given tens of thousands of people access to a better quality of life for a longer period of time than they might have otherwise experienced. One of the areas of care in which our Newcastle-under-Lyme team specialise is dementia care, and we believe that remaining at home is absolutely the best option for dementia patients. If you or a loved one have been diagnosed with a type of dementia and aren’t sure what the next steps might be, our CQC-regulated care team in Newcastle-under-Lyme are here to assist in any way you might require.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
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When to choose dementia care

Traditionally, people requiring care for types of dementia have opted to move to a residential nursing home or hospice. However, an increasing number of dementia patients are now instead deciding to stay at home to receive specialist one-on-one dementia support. Staying at home means you’ll get to remain in an environment that is comforting and familiar to you. This can often help to ease symptoms of many types of dementia – most notably a heightened sense of confusion and anxiety. Dementia care at home also gives you more control over the type and level of care that you receive – you’ll get to determine how many hours of care you want, and your carer will be able to spend more time helping you out with the things you need most support with.

Expert care tailored to your needs

When it comes to a complex condition such as dementia, we know that every individual’s care needs will be completely unique to them. That’s why, from your very first phone call to our lovely team, we’ll make sure your requirements and preferences are at the heart of every decision that’s taken regarding your care. It might be that your dementia is affecting a particular aspect of your life, such as your memory, and need your dementia carer to assist with specific memory-aiding activities, or maybe you struggle with mobility and need friendly, discreet help with bathing, dressing and toileting. Whatever your circumstances, your Helping Hands care plan will always be designed first and foremost around you.

Qualified carers providing dementia care in Newcastle-under-Lyme

We’re extremely proud of our wonderful carers, who truly are at the heart of everything that’s brilliant about our care. Our highly selective recruitment process means we only ever hire people to our Newcastle-under-Lyme care team who share our company-wide values of kindness, compassion and empathy, and who are fully passionate about making sure every single customer gets the very best care possible. All of our carers have gone through extensive background checks, as well as receiving our industry-leading carer training which includes comprehensive modules on dementia care. This initial training is bolstered by regular refresher courses to ensure every carer’s knowledge and skillset are kept up to date.

Contact us for our variety of care choices available

If you’d like to learn more about the care options available to you in Newcastle-under-Lyme, please don’t hesitate to give our friendly customer support team a call, or contact us via our website to request a callback at a time that suits you.