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Your nearest branch: Durham
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Existing customer
0191 349 9930
Your nearest branch: Durham
Speak to our team today

Lines are currently closed

Existing customer
0191 349 9930

Visiting care and home care in Newton Aycliffe

Newton Aycliffe is named after the Anglo-Saxon settlement of ‘Acley’; ‘ac’ meaning ‘oak’ and ‘ley’ meaning ‘clearing. After World War II, Aycliffe became the hotspot of William Beveridge’s ‘Welfare State’ and became his flagship ‘new-town’. Newton Aycliffe became the embodiment of postwar Britain and lies within County Durham.

Helping Hands has over 150 branches across the UK, including Newton Aycliffe. We’ve been around since 1989, so we’ve seen a lot. We’re regulated by the Care Quality Commission (CQC), so we’re always growing and improving. We know that considering care can be daunting and often overwhelming. With Helping Hands, we offer care from the comfort of your own home with our live-in and visiting care so you’ll never have to leave Newton Aycliffe.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Newton Aycliffe

Our carers provide a wide range of support across Newton Aycliffe, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Newton Aycliffe
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Newton Aycliffe

    While we do not have a physical branch in Newton Aycliffe, care in the area is coordinated by our Durham branch, working with carers who support people across the local community.

    Caitlin Evans
    Caitlin Evans

    Branch Care Manager

    As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...

    More about Caitlin Evans
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    What families say about our care
    CQC Logo
    Fully regulated care supporting Newton Aycliffe

    Care services supporting families in Newton Aycliffe are delivered by our Durham branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High-quality home care in Newton Aycliffe

    We offer top-quality carers that come with a wealth of experience and a dedication to care. Whatever your needs, we can tailor a care plan around you and your condition. Whether that’s simply a matter of an extra hand around the house or some mobility support to get out and about around Newton Aycliffe, our carers are there to help. Not only are they great company to have around, but they’re also trained in condition-led care. From Parkinson’s, stroke and cancer care to dementia, we can handle a variety of different conditions.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live-in care support

    Whether it’s a condition or you are just in need of care due to age-related frailty, our live-in care can offer 24/7 support to you in your home. We can help with fall and trip prevention, housekeeping, meal preparation and discreet care including bathing and dressing. If your needs require a more medically trained eye, our nurse-led care provides NHS standard training to our carers. They will be able to help with PEG feeding, stoma and catheter care and medication administration. Alongside these great attributes, our carers are also not bad at helping you do the daily crossword puzzle.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Newton Aycliffe

    Helping Hands is the best care provider for one simple reason – our carers. Handpicked for their compassion and dedication, they always put 110% into their work. They are DBS-checked and expertly trained in a variety of conditions and care approaches. Don’t believe us? Why not visit one of our branches for an in-person cuppa and a chat? Or you can contact us by phone or via our seven-day-a-week Live Chat. We’ll convince you we’re the best in the biz in Newton Aycliffe!

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Newton Aycliffe

    Our carers are fully qualified, trained and experienced in handling condition-led care and emergency care. Not only are they expertly qualified and trained, but they are also handpicked to match your personality and interests. They are exceptionally kind and empathetic people who have a genuine passion for care. We hope that with our live-in or visiting care, you won’t only gain a 5-star carer to look after you, but a companion too. You will be telling your new friend all about the ‘Aycliffe Angels’ before you know it!

    Supporting communities across Newton Aycliffe

    Our carers provide home care in Newton Aycliffe and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0191 379 1421
    Branch information
    Address

    Helping Hands Durham, Units 1 & 2 Sunderland Road, Newton Aycliffe, DH1 2LH

    Show in maps Newton Aycliffe Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed