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CQC & CIW Regulated

Receive care in 24 hours

Rated Excellent on

Industry leading carer training

Home care in Norbury

Rated Excellent on

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

020 8150 7515

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

020 8150 7515

Visiting care and home care in Norbury

At Helping Hands Norbury, we take great pride in offering exceptional home care services to residents in Norbury, allowing you to continue enjoying the local beauty and community. Our expertise lies in providing compassionate, person-centred care tailored to your individual needs. Our services include visiting care, live-in care, palliative care, and emergency care. We are committed to supporting you in staying at home, as we believe this is the best way to maintain your independence. You can customise your care hours, choose your wake-up and bedtimes, select your meals and meal times, and visit with loved ones whenever you like. Rest assured, our Norbury team is fully regulated by the Care Quality Commission (CQC), ensuring our care services are always of the very highest standard.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Norbury team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Norbury care team

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Norbury branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High Quality Home Care in Norbury

Our dedicated Norbury care team offers bespoke domiciliary care to meet your specific needs. We provide both visiting and live-in care, allowing you to choose a support plan that fits your lifestyle. Visiting care starts from just 30 minutes per week, offering flexible packages to suit your requirements. For those needing continuous support, our live-in care service ensures round-the-clock assistance, providing help whenever it is needed. We’ll also be able to monitor your condition and circumstances so that we can promptly recommend any changes to your care plan that might be beneficial or necessary.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

24/7 Live-In Care Support

Live-in care offers a viable alternative to residential care by providing continuous support and companionship in the comfort of your own home. A live-in carer will reside with you, assisting with personal care routines, physical support, housekeeping, meal preparation, outings, and night-time assistance. We take the time to help match you with a carer who shares your interests and personality, ensuring a supportive and personalised caregiving experience with a carer who you’ll get on really well with.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is Better Than a Care Agency in Norbury

Helping Hands are a private care provider, distinct from care agencies. This allows us to offer guarantees and a level of service that many agencies cannot match. We directly recruit, vet, employ, and pay all our carers, ensuring they undergo thorough background checks and receive expert training. Our fully managed care service means your support is handled by your local care team, who provide assistance at every stage, whether you need additional help in an emergency or a replacement carer.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified Carers Providing a Variety of Care Services in Norbury

With over 35 years of experience in delivering home care, we understand that the quality of care is directly linked to the quality of our carers. Therefore, we place a strong emphasis on ensuring that every Helping Hands carer in Norbury embodies our core values of compassion, dedication, and empathy. All new carers undergo comprehensive background checks and participate in our industry-leading training programme. This rigorous training prepares them to deliver a wide range of services to meet diverse needs, and they continue to take part in regular refresher courses to stay current with the latest industry standards.

Other areas we cover

Branch information

Address

Helping Hands Bromley, 3 Walden Parade, Walden Road, Chislehurst, BR7 5DW

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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