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CQC & CIW Regulated

Rated Excellent on

Receive care in 24 hours

Industry leading carer training

Home care in Northumberland

Excellent

5,050+ reviews on

Excellent | 5,050+ reviews

Your nearest branch: Cramlington

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Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer

0191 500 8915

Your nearest branch: Cramlington

Speak to our team today

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer

0191 500 8915

Visiting care and home care in Northumberland

If you or a loved one are reaching a stage where you need additional support to manage from day to day, but don’t wish to move into residential care, our Northumberland-based carers can help. It’s only natural that you’ll want to remain in the home you love, especially as you’ll want to continue being able to enjoy the beautiful surroundings of the Northumberland countryside. Home care allows you to maintain the lifestyle of your choosing and set your own routines, whilst being able to spend time with loved ones doing the things you enjoy. At Helping Hands, all of our home care services are fully regulated by the Care Quality Commission, so you can have full peace of mind about every aspect of your support.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Northumberland

Our carers provide a wide range of support across Northumberland, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Northumberland

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Northumberland

While we do not have a physical branch in Northumberland, care in the area is coordinated by our Cramlington branch, working with carers who support people across the local community.

Amanda Birdsall

Branch Care Manager

I am a passionate and experienced Registered Care Manager for the Cramlington branch, with over 15 years’ experience in the care sector. I am deeply...

More about Amanda Birdsall

Branch Care Manager

Sarah Bankhead

Area Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

More about Sarah Bankhead

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Northumberland

Care services supporting families in Northumberland are delivered by our Cramlington branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in Northumberland

A care plan with Helping Hands is fully tailored to your personal needs, meaning you won’t have to worry about ever being left feeling isolated or unsupported. We pride ourselves on our person-centred approach to our care – your package of care is in your hands, from setting your own bed-times to choosing what meals you’d like your carer to prepare for you. We know that everyone’s on their own unique care journey, which is why our care experts in Northumberland will provide you with an assessment of your needs and take the time to fully understand your condition and circumstances before offering you a care plan that gives you the perfect type and level of support.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

24/7 live in care support

One of the areas of care in which we specialise is live-in care in Northumberland, which is an ideal care option for those who are finding that their current visiting care arrangement isn’t offering enough support. Live-in care is also a popular alternative to moving to a care home, as it provides one-to-one support which is personalised to the individual. With live-in care, one of our expertly-trained carers will come to stay in your home with you and offer round-the-clock support. This includes proactive personal care, mobility support, housekeeping, companionship, and so much more. We often find that live-in care customers even end up becoming great friends with their carers, which is partly due to the fact that you’re able to choose a live-in carer who suits your personality and outlook on life.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in 'Northumberland'

We’re a private care provider rather than a care agency, which means that we never hire carers externally and your care will never include any unexpected costs or hidden fees. Many agencies will simply introduce you to a carer and then expect you to handle paying them, which means a lot of fiddly, time-consuming paperwork on your behalf. We firmly believe that home care should be as straightforward and stress-free as possible, so from the get-go we’ll handle every aspect of your care – including providing cover if your regular carers are unable to attend their scheduled visits. We also guarantee that all of our carers are enhanced-DBS checked, and have received our industry-leading carer training.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in Northumberland

We’re extremely proud of our fantastic carers in Northumberland – they truly are our organisation’s most valuable asset, and they’re constantly going above and beyond to ensure every customer receives the brilliant, transformative support they’ve come to expect from Helping Hands. All of our carers have been carefully handpicked for their warm, approachable personalities and their dedication to helping others, and have been subjected to numerous background checks before joining us. Then, when they start with us, every carer receives our comprehensive carer training, which equips them to provide a wide range of care services to people with varying needs.

Supporting communities across Northumberland

Our carers provide home care in Northumberland and nearby areas including these locations.

Newcastle upon Tyne
Ashington
Blyth
Morpeth
Bedlington

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FAQs

Home care in Northumberland is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Northumberland depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Northumberland.

Home care in Northumberland can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Northumberland, our team can help you understand the support available and answer any questions you may have. Call our care team today.

0191 574 0287

Branch information

Address

Helping Hands Cramlington, The Master Suite, 224 - 228 Park View, Northumberland, NE26 3QR

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Northumberland