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Your nearest branch: Cramlington
Speak to our team today

Lines open at 8:30 AM today

Existing customer
0191 500 8915
Your nearest branch: Cramlington
Speak to our team today

Lines open at 8:30 AM today

Existing customer
0191 500 8915

Visiting care and home care in Northumberland

If you or a loved one are reaching a stage where you need additional support to manage from day to day, but don’t wish to move into residential care, our Northumberland-based carers can help. It’s only natural that you’ll want to remain in the home you love, especially as you’ll want to continue being able to enjoy the beautiful surroundings of the Northumberland countryside. Home care allows you to maintain the lifestyle of your choosing and set your own routines, whilst being able to spend time with loved ones doing the things you enjoy. At Helping Hands, all of our home care services are fully regulated by the Care Quality Commission, so you can have full peace of mind about every aspect of your support.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Northumberland

Our carers provide a wide range of support across Northumberland, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Northumberland
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Northumberland

    While we do not have a physical branch in Northumberland, care in the area is coordinated by our Cramlington branch, working with carers who support people across the local community.

    Amanda Birdsall
    Amanda Birdsall

    Branch Care Manager

    I am a passionate and experienced Registered Care Manager for the Cramlington branch, with over 15 years’ experience in the care sector. I am deeply...

    More about Amanda Birdsall
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    What families say about our care
    CQC Logo
    Fully regulated care supporting Northumberland

    Care services supporting families in Northumberland are delivered by our Cramlington branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Northumberland

    A care plan with Helping Hands is fully tailored to your personal needs, meaning you won’t have to worry about ever being left feeling isolated or unsupported. We pride ourselves on our person-centred approach to our care – your package of care is in your hands, from setting your own bed-times to choosing what meals you’d like your carer to prepare for you. We know that everyone’s on their own unique care journey, which is why our care experts in Northumberland will provide you with an assessment of your needs and take the time to fully understand your condition and circumstances before offering you a care plan that gives you the perfect type and level of support.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    One of the areas of care in which we specialise is live-in care in Northumberland, which is an ideal care option for those who are finding that their current visiting care arrangement isn’t offering enough support. Live-in care is also a popular alternative to moving to a care home, as it provides one-to-one support which is personalised to the individual. With live-in care, one of our expertly-trained carers will come to stay in your home with you and offer round-the-clock support. This includes proactive personal care, mobility support, housekeeping, companionship, and so much more. We often find that live-in care customers even end up becoming great friends with their carers, which is partly due to the fact that you’re able to choose a live-in carer who suits your personality and outlook on life.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in 'Northumberland'

    We’re a private care provider rather than a care agency, which means that we never hire carers externally and your care will never include any unexpected costs or hidden fees. Many agencies will simply introduce you to a carer and then expect you to handle paying them, which means a lot of fiddly, time-consuming paperwork on your behalf. We firmly believe that home care should be as straightforward and stress-free as possible, so from the get-go we’ll handle every aspect of your care – including providing cover if your regular carers are unable to attend their scheduled visits. We also guarantee that all of our carers are enhanced-DBS checked, and have received our industry-leading carer training.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Northumberland

    We’re extremely proud of our fantastic carers in Northumberland – they truly are our organisation’s most valuable asset, and they’re constantly going above and beyond to ensure every customer receives the brilliant, transformative support they’ve come to expect from Helping Hands. All of our carers have been carefully handpicked for their warm, approachable personalities and their dedication to helping others, and have been subjected to numerous background checks before joining us. Then, when they start with us, every carer receives our comprehensive carer training, which equips them to provide a wide range of care services to people with varying needs.

    Supporting communities across Northumberland

    Our carers provide home care in Northumberland and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0191 574 0287
    Branch information
    Address

    Helping Hands Cramlington, The Master Suite, 224 - 228 Park View, Northumberland, NE26 3QR

    Show in maps Northumberland Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed