Home care in Northumberland
Visiting care and home care in Northumberland
If you or a loved one are reaching a stage where you need additional support to manage from day to day, but don’t wish to move into residential care, our Northumberland-based carers can help. It’s only natural that you’ll want to remain in the home you love, especially as you’ll want to continue being able to enjoy the beautiful surroundings of the Northumberland countryside. Home care allows you to maintain the lifestyle of your choosing and set your own routines, whilst being able to spend time with loved ones doing the things you enjoy. At Helping Hands, all of our home care services are fully regulated by the Care Quality Commission, so you can have full peace of mind about every aspect of your support.
Quality care provided in your own home
Home care from our Northumberland team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Northumberland care team
Branch Care Manager
I’ve worked in care for around 13 years, starting as a carer in the community. After 4 years, I transitioned to the office side, becoming a Care Coordinator. I enjoy working with Helping Hands and appreciate the fantastic team we have. I love connecting with both customers and carers and strive to succeed together as a team. In my spare time, I cherish spending time with family and friends, walking, and taking breaks away.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Northumberland to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Northumberland
A care plan with Helping Hands is fully tailored to your personal needs, meaning you won’t have to worry about ever being left feeling isolated or unsupported. We pride ourselves on our person-centred approach to our care – your package of care is in your hands, from setting your own bed-times to choosing what meals you’d like your carer to prepare for you. We know that everyone’s on their own unique care journey, which is why our care experts in Northumberland will provide you with an assessment of your needs and take the time to fully understand your condition and circumstances before offering you a care plan that gives you the perfect type and level of support.
24/7 live in care support
One of the areas of care in which we specialise is live-in care in Northumberland, which is an ideal care option for those who are finding that their current visiting care arrangement isn’t offering enough support. Live-in care is also a popular alternative to moving to a care home, as it provides one-to-one support which is personalised to the individual. With live-in care, one of our expertly-trained carers will come to stay in your home with you and offer round-the-clock support. This includes proactive personal care, mobility support, housekeeping, companionship, and so much more. We often find that live-in care customers even end up becoming great friends with their carers, which is partly due to the fact that you’re able to choose a live-in carer who suits your personality and outlook on life.
Why Helping Hands is better than a care agency in 'Northumberland'
We’re a private care provider rather than a care agency, which means that we never hire carers externally and your care will never include any unexpected costs or hidden fees. Many agencies will simply introduce you to a carer and then expect you to handle paying them, which means a lot of fiddly, time-consuming paperwork on your behalf. We firmly believe that home care should be as straightforward and stress-free as possible, so from the get-go we’ll handle every aspect of your care – including providing cover if your regular carers are unable to attend their scheduled visits. We also guarantee that all of our carers are enhanced-DBS checked, and have received our industry-leading carer training.
Qualified carers providing a variety of care services in Northumberland
We’re extremely proud of our fantastic carers in Northumberland – they truly are our organisation’s most valuable asset, and they’re constantly going above and beyond to ensure every customer receives the brilliant, transformative support they’ve come to expect from Helping Hands. All of our carers have been carefully handpicked for their warm, approachable personalities and their dedication to helping others, and have been subjected to numerous background checks before joining us. Then, when they start with us, every carer receives our comprehensive carer training, which equips them to provide a wide range of care services to people with varying needs.
Branch information
224 - 228 Park View,
Whitley Bay,
NE26 3QR