Complex Care Norwich
Lines open until 5:30 PM
Lines open until 5:30 PM
What does our complex care support include?
Our complex care support helps individuals with long-term or complex health needs to live safely and comfortably at home. All care is fully regulated by the Care Quality Commission (CQC) and tailored to each person’s unique requirements. Support can include assistance with complex medical conditions, personal care, mobility support, medication administration, and ongoing clinical needs. We provide flexible care options, including live-in care, visiting care, and respite care, allowing individuals and families to choose the level of support that suits them best.
Contact us for complex care services
If you would like more information on our complex care services in Norwich and the surrounding areas, then give our friendly customer care team a call today. They are available seven days a week to talk about the care options that are available to you or your loved one.
Contact usMeet the Norwich care team
Christien Ingrosso
Area Care Manager
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...
Qualified carers providing complex care in Norwich
Complex care in Norwich is delivered by experienced and highly trained carers who understand the challenges of supporting complex needs. Our carers receive specialist training and ongoing professional development, ensuring care is delivered safely and compassionately. All support is provided under strict CQC regulation, with carers working closely alongside healthcare professionals to ensure consistency and peace of mind. We carefully match carers to clients to promote trust, continuity, and a positive care experience.
What is complex care for?
Complex care is designed for people who need specialist support due to a long-term condition, disability, or serious illness. It goes beyond standard home care and often involves additional clinical oversight and specialist skills. Complex care supports individuals living with conditions such as neurological disorders, spinal or brain injuries, learning disabilities, and progressive or degenerative illnesses. Care can be provided through live-in care, regular visiting care, or short-term respite care, depending on individual needs.
When to consider complex care
Complex care should be considered when an individual’s needs become more advanced or when existing care arrangements are no longer sufficient. This may be following a hospital stay, when medical needs increase, or when family carers require additional support. Choosing complex care can help reduce hospital admissions, improve quality of life, and ensure consistent, professional care at home while supporting loved ones with peace of mind.
How much does care cost?
The cost of complex care varies depending on the level of support required and the type of care chosen. Factors such as whether care is provided on a live-in, visiting, or respite care basis, along with the complexity of medical needs, can influence pricing. We offer transparent costs and personalised care plans, and our team is happy to discuss funding options or local authority support where available.
If you would like more information on our complex care services in Norwich and the surrounding areas, then give our friendly customer care team a call today. They are available seven days a week, to talk about the care options that are available to you or your loved one. You can even contact us via our website, request a callback or talk to someone face to face in our local branch. We will make sure you’ll have all the information you need, so you have the perfect care plan in place.
Contact usBranch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |