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Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


When you choose care from Helping Hands you don’t just get the support of our dedicated and compassionate home carers, you also get the benefit of our 30+ years in the industry. We’ve cared for thousands of people throughout England and Wales, enabling them to remain as independent as possible in the home they love. We’re fully regulated by the CQC and CIW meaning you can have full confidence in our professional service to take care of you or your loved ones, so why not call us today and discover why thousands of other people have too?

We can support you in and around Oldbury, Langley Green, Rood End, Blackheath, Bristnall Fields, Rowley Regis and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01215145275 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live in care in Oldbury

Oldbury’s place name comes from ‘Ealdenbyrig’, Eald being Anglo-Saxon for ‘old’ and a burh being a fortification; ‘byrig’ being the plural of burh. Consequently, this means that 1000 years ago Oldbury was considered old, so its rich history is without question.

Helping Hands also has a rich history, and while it doesn’t date back 1000 years yet, we do have over three decades of experience providing visiting and live-in care for our customers. Our visiting service can start from just 30 minutes a week meaning that we really can design a care package for everyone.

Meet the team

Anna Thorn

Meet Anna Thorn, our Branch Care Manager, Oldbury

Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals, identifying any client-specific needs they may require support within their day-to-day living. Our aim is to deliver high-quality care with the right level of support, dignity and respect needed to remain comfortable in their own homes. I enjoy my role as I love to meet new people, build good relationships with the families we support, and I can ensure they are receiving the quality care and service in which everyone deserves.
Denny Bruce

Denny Bruce

Area Care Manager, Central

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Monica Ahir

Monica Ahir

Regional Care Director, Central

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting home care in Oldbury

Our fully managed visiting care service will promote your independence and ensure you live your best life, safely within your own home. Our dedicated carers will safeguard your wellbeing and respect your preferences and routines through the use of your personalised support plan which always keeps you at the centre of your care journey. We can support you with personal care, medication administration, mobility support, meal preparation, housework plus taking you to appointments or community activities, so talk to us today about how we could help you.

Oldbury live-in care

When living with complex care needs you may imagine that your only option is to move into a care home, but that’s not the case at all. Live-in care from Helping Hands will see one of our dedicated carers going to live in your home with you, providing around the clock care and companionship. If you need nursing care one of our clinical nurse team will also supervise your specially trained carer so that they will have an in-depth knowledge of your condition. You’ll never be alone at home as when your carer needs a break our visiting service can support you, and thanks to your personalised care and support plan you will have care of the highest standards from someone who will quickly become a friend.

Better than a care agency in Oldbury

Our fully regulated and managed home care service means we’re better than a care agency in so many ways. Due to directly employing our carers and therefore protecting them from the worry of self-employment paperwork, our carers feel valued and therefore highly motivated to ensure that your well-being is always their priority. Due to us having over 30 years of experience in the industry, we really are the specialist home care company you can trust.

Dementia care tailored to your needs

Even though you may not need care right away after a dementia diagnosis, it’s natural that questions can start to arise about long-term care and who is going to support you as your condition progresses. Our dedicated and empathetic dementia carers can help you to live your best life with dementia, thanks to our unique understanding of the different types, gained from our 30 plus years of dementia experience. Remaining at home in the place you love most for dementia care can make such a huge difference to your day-to-day life, as confusion and anxiety can be reduced in familiar surroundings.

Short term respite support

With respite care from Helping Hands you can remain in the home you love for short-term support, as our carers will come to you! We can support you with medication, personal care, mobility help, meal preparation, housework and so much more, so if your regular carer needs to take a well-earned break or your loved ones are going on holiday we can help. Perhaps you’ve never had care before and would like to see if it’s a good fit, or maybe you’d like support with a special occasion; even in an emergency, our carers can be with you within 24 hours when needs dictate.

Elderly care for that extra help

As we age, some people can find that certain tasks at home become more difficult, perhaps due to age-related frailties or conditions. Our dedicated carers can offer extra support to you at home whether it be cooking you a nutritious meal, personal care or taking care of the laundry amongst many other things, so don’t struggle on; we can do those things for you whilst you relax with a cup of tea! Why not talk to us today about elderly care and discover how we could make life that little bit easier for you?

Fully trained carers in Oldbury

Our carers are compassionate and empathetic, and we train them thoroughly to look after our customers, so you can be sure that at all times you or your loved one will be at the centre of your own care journey. On top of this, they are all screened through the Disclosure and Barring Service, so you can be sure that they’re safe to be within your home. We think our carers are the heart of our business because they always put their customers first and go above and beyond to care for them; plus our fully managed service is regulated by the Care Quality Commission, so you know you’ll always be in the best hands with Helping Hands.

Find out more about care at home in Oldbury

Our friendly customer care specialists are waiting to speak to you about your care options today and they’re available seven days a week. Alternatively, if you’d prefer you can contact us via our website, and we’ll be happy to call you back.

Call us on 01215145275 Talk to us on live chat Request a call back

Our credentials

Our Oldbury branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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