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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Pontypool

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0330 037 6958

Lines open until 5:30 PM

Existing customer
0000 000 0000

Lines open until 7:00 PM

New customer
0330 037 6958

Lines open until 5:30 PM

Existing customer
0000 000 0000

Visiting care and home care in Pontypool

Pontypool has a rich industrial history and developed a significant ironwork trade hundreds of years ago. As the industrial revolution became established Pontypool retained their significance, and despite not being the largest iron foundry town locally, they maintained their relevance in the area. The ancient marries with the modern in Pontypool these days, with shops, attractions, and nature to satisfy everyone. If you enjoy visiting the local area then our visiting and live-in care workers would be happy to take you out whenever you wish, to make the most of what Pontypool offers today.

Quality care at home

From short term support to longer term visits and live-in care, our Pontypool team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Pontypool care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Abbie Davis
Abbie Davis

Head of Live-in Care

Hello, I'm Abbie. I have lived in Wiltshire all of my life and love living and working in this part of the world. Our carers...

Sophie Parker
Sophie Parker

Area Care Manager

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

Our Reviews
Other areas we cover
Branch information
Address

Helping Hands Cwmbran, R1 & R2 Mamhilad House, Mamhilad Park Estate, Pontypool, NP4 0HZ

Show in maps Pontypool Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered