When you choose Helping Hands for home care, you’ll be partnering with one of the UK’s most experienced and widely trusted home care providers. Since 1989, we’ve helped tens of thousands of people across Wales and England to continue living independently and comfortably at home through our empathetic, person-centred support.
Our Bridgend team are able to offer a wide range of home care services, including visiting care, live-in care and respite care, and would love to hear how they can help you enjoy the quality of life you deserve. And, for your full peace of mind, every aspect of our care is independently regulated and monitored by the Care Inspectorate Wales (CIW), so you know we’re committed to excellence across the board.
Quality care provided in your own home
Home care from our Bridgend team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
Hello, I am Em, the Branch Manager in Cardiff. It is my responsibility to oversee the daily running of the branch and to ensure that we are delivering the best care at all times, ensuring our customers remain safe and independent in their own homes. It is important to me and the team that each individual has a person-centred care plan to suit their needs, to ensure the package meets their requirements, which develops a strong working relationship between our team and the individual.
I was born in Cardiff and I have a good knowledge of the city and surrounding areas. When I grew up I always wanted to be a nurse like my Nan; we would spend loads of time at Ely Hospital where she worked, and even learnt to swim there. My passion changed and I fell in love with community care after helping a friend, which has given me the drive to want to help others and improve their quality of life.
Regional Care Director, South West
Area Care Manager, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Bridgend to ensure our customers receive the best possible live in and home care service.
Bridgend is covered by our Cardiff branch, which is fully regulated and accredited by the CIW.
Other care we provide
Home care in Bridgend
Home care can be a great option for people with a variety of support needs. Whether you need round-the-clock assistance for a complex medical condition, or would simply benefit from a bit of practical help and companionship from time to time, a carer can truly make a significant difference to your independence, quality of life and physical and mental well-being. Our visiting care starts from as little as 30 minutes per week, so if you’d prefer, you can start with occasional care visits so that you can assess whether it’s helpful for you.
24/7 live in care support
Our friendly carers in Bridgend are able to provide personalised live in care that is centred around your specific needs and condition. At Helping Hands, we know that a one-size-fits-all approach simply doesn’t work with home care, because everyone’s needs are so unique.
That’s why your local care manager in Bridgend will take the time to understand how we can best support you at home – whether you need help with certain routines, have particular times of the day when you’d like your carer to visit, or have dietary requirements which your carer needs to be aware of.
Why Helping Hands is better than a care agency in Bridgend
At Helping Hands, we’re extremely proud of our wonderful carers. They truly are at the heart of everything that our customers love about our care, and constantly go above and beyond to ensure we’re providing the exceptional support that is associated with our name.
Our Bridgend branch consists of a wonderful team of carers who have all been specifically recruited for their kind, compassionate personalities and their dedication to their roles. Every new carer receives our industry-leading carer training when they join, and will continue to participate in refresher courses so that they can keep their skills and knowledge up to date.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.