Home care in Caerphilly
Visiting care and home care in Caerphilly
Caerphilly is home to the biggest castle in Wales – Caerphilly Castle. With a rich history including Roman forts and medieval settlements, Caerphilly has always been a place of bustling life. The town in Welsh is named ‘Caerffili’ which translates to ‘fort’ and is now home to many people, including some notable ones such as the famous magician Tommy Cooper!
Caerphilly is now also home to the UK’s leading home care provider – Helping Hands. We have over 150 branches across the UK and have been in business since 1989, so we’ve been around the block. We’re also regulated by the Care Quality Commission (CQC), so we’re kept up-to-date and monitored.
Quality care provided in your own home
Home care from our Caerphilly team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Caerphilly care team
Area Care Manager
Hello, I’m Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training they need to deliver an outstanding service to the customers daily. Engaging with the customers is also a vital role for me as it shows them that we are passionate about the care we provide, allowing us to stand out as one of the leading providers of care in the country.
Regional Care Director, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Caerphilly to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CIW
Caerphilly is covered by our Cardiff branch, which is fully regulated and accredited by the CIW. Learn moreOther care we provide
High-quality home care in Caerphilly
We offer the best of the best when it comes to care. From temporary respite care to help your primary caregiver who may be unavailable, to long-term specialised live-in care, we have the care package for you. Are you perhaps living with a condition? If so, we offer condition-led care that specialises in conditions such as Parkinson’s, stroke and cancer care, and dementia. We tailor our care packages around you, so we get to know you and your condition. We also offer nurse-led care, which provides carers with more of a medically trained eye to handle more complex medical issues.
24/7 live-in care support
With our live-in care, we offer around-the-clock support. We can help tailor our care plans around you and your unique needs. Whether that’s just someone to help you with the washing up or going to visit Caerphilly Castle, our carers make excellent companions with their friendly, caring natures. We can help with personal care including bathing and dressing, continence care and helping create a daily routine so everyday life is that little bit easier. With a live-in carer, you’ll be looked after at any time of the day or night. Rest assured; you’ll be in safe hands – literally.
Why Helping Hands is better than a care agency in Caerphilly
Helping Hands is the best care provider for one simple reason – our carers. Handpicked for their compassion and dedication, they always put 110% into their work. They are DBS-checked and expertly trained in a variety of conditions and care approaches. Don’t believe us? Feel free to contact us over the phone or via our Live Chat. It’s seven days a week, so don’t worry if you have a burning question in the middle of your Saturday morning errands. Or come in and visit us in one of our branches for a more in-person approach and have all your care questions answered and your mind set at ease.
Qualified carers providing a variety of care services in Caerphilly
Our carers are fully qualified, trained and experienced in handling condition-led care and even emergency care. They can be at your door within 24 hours if needs be and can help if you have a sudden illness or have just been discharged from the hospital. Not only are they superstars at the tricky stuff, but they are also wonderful people with exceptionally kind personalities who can help with general housekeeping, amongst much more. We handpick a carer to match your interests and personality, so you don’t just have a carer looking after you, but a companion. You’ll be showing off the sights of Caerphilly with your new friend before you know it!