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Home care in Preston

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM on Wednesday

Existing customer
01772 958878

Lines open at 8:30 AM on Wednesday

Existing customer
01772 958878

Visiting care and home care in Preston

Situated just above the River Ribble lies the bustling city of Preston, the birthplace of the UK’s motorway network. It became England’s 50th city in the 50th year of Queen Elizabeth II’s reign and has also since become home to one of the UK’s leading home care providers – Helping Hands.

From hourly home care to full-time live-in care, our aim is to ensure that you receive the compassionate, person-centred care that you need, whenever you need it, so that you can remain independent at home. Built on a foundation of family values; combined with expert training, we’ll ensure that you receive the right care for you – whether it’s only for 30 minutes at a time or 24-hour support.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Preston team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Preston care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Preston branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Preston home care tailored to you

Here at Helping Hands, we have been providing dedicated, industry-leading home care to thousands of families across the UK for over 30 years. With our specialist knowledge, extensive experience and a team that genuinely cares, we know exactly what it takes to enable you to live the life you want to lead in the comfort of your own home, just with a little help along the way.

Whether you need a 30-minute drop-in to help you administer your medication, or more intensive support throughout the day to assist you with a more complex condition; the team will work with you to build a care plan that is focused entirely around you and your needs.

From housekeeping, mobility support and companionship to more advanced conditions such as motor neurone disease, dementia and cerebral palsy, each of our expert home carers complete award-winning training that enables them to support you in the best way for you.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Better than a care agency in Preston

When you opt for a private care provider like Helping Hands in Bridlington for your home care, you’ll have much more control over your care plan than if you partner with a care agency or move to a residential care home. This includes being able to make decisions about the type of care you receive and how often you’ll receive it, as well as smaller details relating to meal preferences and bedtimes. We employ and pay our carers directly, which is something that care agencies don’t tend to do. We believe that the peace of mind that comes from having job security allows our carers to devote more time and energy to providing our customers with the very best home care. Conversely, when you choose a care agency rather than a private care provider, you’ll often be expected to handle your carer’s payments yourself.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Private care from our Preston branch

It goes without saying that, without our remarkable private carers, Helping Hands would not be where it is today. As well as completing a comprehensive training course in areas such as manual handling, health & safety and equality & diversity, each of our carers all possess qualities that cannot always be taught: they are kind, selfless and they genuinely care.

What’s more, we employ all of our wonderful carers directly and complete full background checks, such as Disclosure Barring Service (DBS) screenings, so you don’t have to worry about any additional paperwork.

Here at Helping Hands, we are the only private care provider that is endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).

Local updates
A smiling carer in a purple uniform and blue gloves prepares food in a kitchen, while an older person, blurred in the foreground, holds a mug and watches her.
What Are The Different Types Of Home Care In Preston

Our Home Care Services Available Since 1989, Helping Hands have been providing dedicated home care...

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A woman with grey hair lies in bed, smiling and holding hands with a carer in a purple uniform sitting beside her. The setting appears warm and supportive.
What Home Care Is Available For The Elderly In Preston?

Our Home Care Services Available For The Elderly At Home With over 35 years of...

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A smiling carer in a light purple uniform makes a bed, while an older person in a dressing gown sits in the background, appearing content.
How To Get Home Care In Preston

The Home Care Services We Provide At Helping Hands we’re here for you, offering dedicated...

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Branch information
Address

Unit 3, Cotton Mill Road, Bamber Bridge, Preston, PR5 6LF

Show in maps Preston Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed