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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our Romsey home care team are committed to delivering quality and compassionate care to the homes of adults of all ages within the local community. With dedicated professionals who undertake ongoing professional development and regular monitoring and regulation via the Care Quality Commission (CQC), rest assured, your loved one will be in gentle but capable hands. 

Our Romsey branch provides industry-leading care in Chilworth, Eastleigh, North Baddesley, Southampton, Toothill and surrounding areas.

This branch covers where you need care:

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02380084162 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Romsey

A principal town in the Test Valley Borough, dominated by the largest parish church in Hampshire, Romsey is a popular fly fishing destination. Once home to the philosopher, William Petty, and Prime Minister, Lord Palmerston, it is also home to a team from the nation’s leading home care provider – Helping Hands.

From as little as 30 minutes per week, you can receive all levels of care from assistance with daily tasks to accompanying you out in your local community, to clinical support from registered nurses. Our home care team provide hourly visiting carers as well as live-in carers so that you can have your needs catered for as little or often as you require.

Meet the team

Adam Wilkins

Meet Adam Wilkins, our Regional Care Director, Romsey

Hi, I’m Adam and as Regional Care Director, I’m responsible for making sure that all the customers we help day-in day-out across the South West and South Wales are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers’ needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are ‘hardwired’ to care.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Nikki Wood

Nikki Wood

Regional Clinical Lead, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in Romsey

If you need somebody to check on your wellbeing while your family aren’t around, somebody to assist you with jobs around the house and trips out, or a companion that listens to you and provides friendly company, there is a Helping Hands carer waiting for your call. 

With our hourly visiting care team, you can receive the support you need to maintain your independence at home with care visits as little or often as you need. Whether you require a weekly check-in or assistance multiple times per day, we can arrange a visiting care package that is tailored to your requirements and changes as your needs do.

Live-in care in Romsey for support around the clock

With live-in care you can receive all the support you need, day or night, to maintain an independent lifestyle in the comfort of your own home. Your live-in carer will be matched to you based on their knowledge of your condition, their shared interests, and compatibility with your routine. 

Whether you require a high degree of support of a complex condition, or a companion to keep you company while living alone, your live-in carer is there to provide an equally professional and compassionate provision of care that enables you to live independently and happily in your own home.

Domiciliary care for help at home

Domiciliary care is the provision of support at home for people who require some extra assistance with living independently. As opposed to residential care, domiciliary care doesn’t restrict you to set meal times or visiting hours and allows you to enjoy the freedom of your own home. 

With a dedicated professional who understands your condition and is committed to preserving your routine, you are in control of the care you receive in terms of the level of support and frequency of visits. From managing your medication to helping you attend appointments and assisting with your mobility, a domiciliary carer is a companion who puts your needs first and does with the utmost regard for your dignity and wellbeing.

What makes us better than a care agency in Romsey?

While care agencies can be very convenient, a dedicated care provider such as ourselves makes an exceptional commitment towards care quality, staff morale and the continuity of our service. With industry-leading training, regular monitoring and ongoing regulation, we equip our carers to deliver an exceptional standard of service that never compromises on quality. 

Every carer is directly employed by Helping Hands and is an essential part of a branch that encourages professional development and prioritises carers’ satisfaction in their job role. We believe that with highly-trained, motivated staff who feel valued in their role, our customers will receive an exceptional standard of support that they can count on every time.

Dementia care specialists in Romsey

Dementia care has been at the heart of our home care service throughout our 30+ years of experience. Throughout that time, we’ve worked tirelessly to help all of our staff attain a strong understanding of the condition in all its forms so that we are on hand to help those living with dementia, and their families, with all the support and guidance they require to continue living independently and mitigate the challenges they face. 

Of all the various conditions we cater for, dementia is unfortunately very common. We believe remaining at home is instrumental in preserving memory and a positive approach to reducing anxiety throughout each stage of the condition. As experienced dementia carers and affiliates of the Dementia Action Alliance, we prioritise specialist knowledge of the condition amongst our staff so that we can work with your loved ones to find ongoing solutions that preserve their wellbeing.

Elderly care to retain your independence

Ageing comes with unique challenges for every person, with additional support from loved ones becoming inevitable for most. For those living alone, away from family, or with a medical condition, receiving support from dedicated professionals can make all the difference in helping them make the most out of their daily routines and upkeep their wellbeing.

From assistance with mobility to making meals, to personal care, our elderly carers are on hand to provide the support you need as frequently as you require. Helping with all manner of daily tasks is our method of making things easier for our elderly customers, but focusing on the delivery of our care with the utmost kindness, respect and dignity is essential for inspiring confidence in their lifestyle.

Respite care for temporary support in Romsey

For temporary support, while your usual provider is unavailable, while you recover from an injury, or following discharge from hospital, our respite care team are on hand to provide the support you need at any level, from companionship to specialist support for complex conditions. 

Get in touch today to have all your questions answered and arrange a no-obligation meeting with a member of our branch and tailor a care package that prioritises your needs for a timeframe specified by you.

Fully-trained carers in Romsey

With over 30 years of experience delivering all levels of care to homes nationwide, we have worked continuously to build on our foundation of kindness with ongoing professional development and unparalleled quality of service. 

From an award-winning induction course to Care Quality Commission (CQC) regulation, we are always finding new ways to improve our service and equip our carers with the expertise they need to develop their careers and deliver an exceptional standard of care to our customers.

Find out more about care in Romsey

We empathise with the difficult decisions involved in arranging care for a loved one, which is why our customer care advisors are available 7 days per week to provide all the information you need about our service.

Get in touch today to arrange a meeting with our Romsey branch and begin your care journey with a provider that is as compassionate as it is experienced.

Call us on 02380084162 Talk to us on live chat Request a call back

Our credentials

Our Romsey branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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