A lively harbour town on Durham’s heritage coast, Seaham also benefits from the nation’s number one home care provider, Helping Hands.
Providing care in Northlea, Deneside, Parkside, Dawdon, Eastlea, Dalton Heights and the surrounding areas, our Seaham team are on hand to provide bespoke care in the Seaham community.
Our team of dedicated and passionate carers can offer support starting from just 30-minutes per week, through to permanent live-in care. All our carers complete thorough award-winning training, that way we can support everyone, no matter their condition.
"My role involves the day to day running of the branch and I am responsible for the safe running of service we deliver to our customers. Being involved in their support is very rewarding.
"I started my career in care at the young age of 16 where I completed work experience in a day care centre for the elderly. I have always been a caring and kind person; being a carer is a rewarding job and knowing I am there to help vulnerable individuals with everyday life makes me feel good inside. Being involved with their support and care needs is a very important role and making that little difference to an individual's life is very rewarding."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
The Seaham team of carers provide personalised support across the North East coast, helping local residents remain in the comforts of their own home. You might need help cooking breakfast, support getting into the shower or more personal care, whatever your requirements, theteam are both fully supportive and experienced.
Building care plans with and around you is what we do best. Care needs arise for many different reasons, it could be due to a degenerative condition, such as Alzheimer’s, or you’d like a regular friendly face to keep you or your loved one company. Nonetheless, the team are only a phone call away and can help with:
From 30-minutes a week to several daily calls, the intensity, duration and date is completely up to you. Preserving your independence is key, so we’ll fit around you and your lifestyle.
Our live-in caregivers do exactly that, live with you and support you as and when you require. With ample knowledge and training, our carers are experienced working with various conditions, including multiple sclerosis, Alzheimer’s and Parkinson’s.
Like many, you might not want to move out of your family home, but with live-in care, there’s no need. Our Seaham carers can provide round-the-clock support, covering all aspects of care, such as PEG feeding, catheters and stomas. Our carers can also help with:
To find out what is live in care, click here.
Domiciliary care, also known as home care, is a great way to remain independent, but with a little help now and again. Led and built by you, the team can tailor an intensive or lighter care plan to support your pre-existing routine.
There’s no need to miss out on social events, our professional and friendly care team are on hand to assist you to the shops, the local cafe or even the art gallery. Not only that, your friends and family with have peace of mind that you’re in safe, reliable hands.
We’re proud to offer our extensive knowledge and expertise to the Seaham community, after all, we are one of the UK’s leading dementia care specialists. Fully-trained to support families and friends throughout the difficult process, our carers really are the heart of Helping Hands.
Familiarity is key, so with the added challenges that come with memory loss, mobility issues and confusion, keeping your routine consistent is our priority. Our team will spend time with you and your family, that way they’ll know which carer is best suited to support your needs, whilst having the same interests.
Accepting someone new in to your family home is an unnerving experience, we understand. You might just need help with breakfast, or a helping hand preparing for bed, either way we’ll fully support you, whilst preserving your independence.
The beauty of elderly care is that it’s interchangeable, meaning if at any point you’d like to increase or reduce the regularity or the intensity of your visits, all you have to do is say.
If your caregiver needs a break or has a family emergency of their own to deal with, respite care is the ideal solution – keeping disruption to a minimum and your loved one’s worry-free.
You might just need a few visits per week, or you might need constant care, temporarily, nonetheless, the highly-qualified team of carers are available to help with the following:
Our Seaham carers don’t see clients as clients, they see them as friends. The team are incredibly dedicated to their roles, ensuring everyone is always happy and supported.
Throughout our award-winning training, all carers cover an array of modules such as, health and safety, safeguarding, manual handling, mobility support, medication and equality & diversity. But we don’t stop there, our carers receive regular ongoing training courses, keeping their knowledge up to date in several areas, including dementia support.
Our recruitment process is stringent, that way we’re only employing top-quality carers to support you and your loved ones. With over 30 years working in the industry, our expertise makes finding a carer best suited for you simple, effective and reliable.
We’re also the only home care provider in the UK to be endorsed by Skills for Care as a Centre of Excellence, and really proud to be a founding member of the United Kingdom Home Care Association. And if that’s not enough, we’re fully-regulated by the Care Quality Commission and regularly receive inspections.
Our Seaham branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details