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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 31 reviews


Helping Hands Sheffield supplies the South Yorkshire community with a fully-trained, locally-managed home care service prepared to deliver an exceptional standard of care that reassures families, mitigates the effects of debilitating conditions, and encourages every recipient to embrace each day. Through the Care Quality Commission’s monitoring and regulation, we provide person-centred care which performs with all due diligence.

The team at our Sheffield branch offer tailored, high-quality care across the city including Chesterfield, Darnell, Maltby, Longley, Rotherham, Tickhill and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01142055905 *If you are an existing customer, please use the branch phone number

Branch address

4 Hutcliffe Wood Road, Beauchief, Sheffield, S8 0EX (see on maps)

Visiting care and live-in care in Sheffield

Located a stone’s throw away from the rolling hills of the Peak District and birthplace of indie rock band Arctic Monkeys, Sheffield is the entrance gate to South Yorkshire with a colourful history to boot. Also known as the ‘Steel City’ for its international reputation for steel manufacturing, Sheffield is a vibrant city full of culture and creativity with one of the country’s top home care companies also calling this bustling city its home – Helping Hands. 

Our friendly team can support you with a variety of different care services – from short care calls with visiting care, to full-time support with live-in care. Get in touch with a member of our team to arrange an initial assessment and help us match you with the perfect carer suited to both your requirements and your interests.

Meet the team

Abbey Preece

Meet Abbey Preece, our Branch Care Manager, Sheffield

Hello, my name is Abbey and I am the Interim Branch Manager at Helping Hands in Sheffield. As a branch manager I am accountable for all care and business operations and on a daily basis I ensure that all our care is covered, review our compliance and ensure we are compliant with CQC. We have a fantastic team of the office staff that look after our recruitment and provide all mandatory training to our continually growing team of carers. I started working for Helping Hands as a carer in April 2018. I worked as a carer until August 2019 where I became a Care and Training Practitioner (CTP). In November 2020 I was promoted to Care Coordinator and I feel very honoured to be tasked with running the branch for the foreseeable future. As I have been with the branch from the very beginning I have a good working knowledge of the company, our customers and the level of service expected from our carers. In my spare time, I can be found out with my husband and our 4-year-old son, we enjoy a variety of activities from feeding ducks at our local pond, to making a den in the front room to watch a film.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite CarePalliative CareCommunity CareIntermediate Care

Other services we provide at this branch

Support in your home with visiting care

Visiting care allows you to still be you, whilst receiving a little support every now and then to enable you to retain your independence. More importantly, it allows you to remain at home where you feel comfortable and safe, without the need of moving to residential care.

With over 30 years’ experience under our belts, we’re able to support you or your loved one with whatever they need help with. It could be that you need an extra pair of hands with keeping the house clean and tidy, or you may need support in getting washed and dressed every day. Regardless of any conditions you may be living with, we’ll put a personalised package in place that works for you.

And it’s not just the elderly that can benefit from visiting care – we also support young adults from the age of 18 to live as independently as possible. So, whether you want to watch the Snooker World Cup Final at The Crucible or take a trip to Meadowhall for the afternoon, we’ll be there by your side.

Peace of mind with live-in care

As the term suggests, a live-in carer lives with you in your home and will be there for you whenever you need them – day or night. Whether you require support to get around the house and out and about safely or you need gentle reminders to take prescribed medication, we’ll be there to assist you.

With all of our live-in carers completing an in-depth training programme at our bespoke training centre in Warwickshire, we only select the very best, kind and passionate people to become part of our team. We’ll work with you to select a carer that is right for you – matching both your practical needs and personality.

Catering for conditions ranging from Alzheimer’s, Parkinson’s, multiple sclerosis, cerebral palsy and many more, our live-in carers have the skills and expertise to provide round-the-clock support that’s tailored to you, regardless of your condition. With a dedicated and experienced team of clinical nurses on hand to support all of our live-in carers, we can even help with more complex conditions such as stoma and catheter care, tracheostomy care and neurological or spinal injuries.

Better than a care agency in Sheffield

With over 30 years’ experience, Helping Hands truly are home care experts. We’ve got extensive experience in providing compassionate, person-centred care to people with a wide range of circumstances and conditions, and our superb carers receive our award-winning training which ensures they’re fully equipped to support you or your loved one in any way you need.

We’re better than a care agency because we employ and pay our carers directly. Often a care agency will require you, the customer, to take responsibility for paying your carers and will heap mountains of paperwork and hidden fees on you. We’re very up front about the cost of our care, and will never ask you to pay for anything that hasn’t already been agreed upon.

Private care in Sheffield

With a private care plan from Helping Hands, you’ll be able to personalise much of your care provision to suit your individual needs and preferences. There might be certain meals that you enjoy more than others, or particular evenings when you want to go to bed a bit earlier or later. Our superb team of carers in Sheffield will make sure that your needs are completely catered for, no matter how simple or complex they might be. Our service is fully flexible around your condition and our carers will treat you with the compassion and respect that you deserve, ensuring you feel completely supported at all times during your care journey.

Domiciliary care in Sheffield

Whether you need help with applying medicated creams, household duties or getting to the local shops, domiciliary care is the perfect way to enable you to be cared for without having to give up your independence.

From as little as 30 minutes per week all the way up to several daily calls, we’ll put you in control of your care and visit when it suits you. Instead of the strict wake up calls and mealtimes that occur in some residential settings, we’ll work around you to suit your schedule.

Dementia care from the Sheffield team

With over 850,000 people now living with dementia in the UK, we recognise the importance of providing the most appropriate care possible more than ever. And as a leading specialist in dementia care, you or your loved one couldn’t be in better hands.

We can support with any difficulties that you or loved one may be having – whether that’s communication, confusion or recalling memories – amongst many other symptoms that may be completely unique to you. We’ll be with you as often as you need – either popping in to check on you in the morning or visiting you more regularly throughout the day. A dementia diagnosis doesn’t mean that you can’t maintain your independence and stay at home, and we’ll do whatever it takes to uphold that.

Elderly care to suit you

Elderly care from the team really can be what you want it to be – if you love going the award-winning Winter Garden every week but need a bit of assistance getting there and back, we’ll be there to help you. Or if you just need support with keeping the house clean and tidy once a week, we can take care of that too.

We’re not just here for practical support; having a carer can bring companionship and friendship into your life. Being able to cook your favourite recipes from when you were a child with someone that may have never tasted it before is just one way that having a carer can help with your emotional wellbeing. You never know, they may cook you a few of their favourite dishes too!

Respite care for a short-term break

Are you a full-time carer that looks after a loved one? Or do you want to go on holiday with your loved one that requires care, but want a bit of extra help so that you can both enjoy a proper break together? Respite care could be the perfect option for both of you to recharge your batteries whilst still receiving the quality care you would expect to deliver or receive.

The Sheffield team are even available to provide a helping hand if you’ve just been discharged from hospital and need support with medication or mobility, or if you want to attend a wedding or celebration but aren’t confident going alone due to care needs. Respite care can often be arranged on the same day as the enquiry, so if there’s an emergency that crops up at the last minute, we’ll do our best to get care in place as soon as possible.

Fully-trained carers that go above and beyond

Here at Helping Hands, we only employ the very highest calibre of carers who really do empathise and want to help others. The benefit of recruiting all of our carers internally means that we can maintain our high standard of carers, without placing any extra paperwork on our customers that occurs when using external agencies.

As well as going through a thorough background check, including the Disclosure Barring Service (DBS), each carers undergoes a training programme that covers first aid, medication, manual handling and safeguarding. All of our carers are also trained on the most common types of dementia and provided with techniques and tips in supporting those living with the condition.

To make sure the quality of our care is never forsaken, we are closely monitored by the Care Quality Commission (CQC), who regulate all of our staff and practices and certify that we’re responsive, effective and safe.

Find out more about care in Sheffield

If you’d like to discuss visiting or live-in care options, you can set up a meeting with the team by calling. We’re here to take your call seven days a week.

You can also pop into our Sheffield branch on Hutcliffe Wood Road, Monday to Friday anytime between 8:30am to 5:30pm. We can also come to you! If it’s a slice of cake at your local café that you fancy or you find it difficult to leave your home, we’ll meet you wherever is easiest for you.

Call us on 01142055905 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Sheffield to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 31 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

4.4 out of 5

from 25 reviews

Our credentials

Our Sheffield branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

4 Hutcliffe Wood Road, Beauchief, Sheffield, S8 0EX Show on Map

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