Live-in and visiting care in Sheffield
Located a stone’s throw from the rolling hills of the Peak District and birthplace of indie rock band Arctic Monkeys, Sheffield is the entrance gate to South Yorkshire with a colourful history to boot.
Also known as the ‘Steel City’ for its international reputation for steel manufacturing, Sheffield is a vibrant city full of culture and creativity with one of the country’s top home care companies also calling this bustling city its home – Helping Hands.
The team at our Sheffield branch offer tailored, high-quality care across the city including Barnsley, Chesterfield, Darnell, Doncaster, Maltby, Longley, Rotherham, Tickhill, Totley and the surrounding areas.
Meet Susan Wright, our Branch Manager
"Hi, I’m Sue. I am originally from West Yorkshire, but moved to South Yorkshire in 1997 and have been based here since.
“As a Branch Manager, I’m responsible for the day-to-day running of the branch and the Sheffield carers, making sure high-quality and friendly care is always delivered. On top of this, I regularly conduct carer observations, ensuring our carers are providing only the best level of care.
“I also build support plans that are bespoke to each of our customers, matching their interests, hobbies, personalities and most importantly, care needs. I work very closely with the local community, helping the residents receive the level of support they need, whenever they need it."
Support in your home with visiting care
Visiting care allows you to still be you, whilst receiving a little support every now and then to enable you to retain your independence. More importantly, it allows you to remain at home where you feel comfortable and safe, without the need of moving to residential care.
With over 30 years’ experience under our belts, we’re able to support you or your loved one with whatever they need help with. It could be that you need an extra pair of hands with keeping the house clean and tidy, or you may need support in getting washed and dressed every day. Regardless of any conditions you may be living with, we’ll put a personalised package in place that works for you.
And it’s not just the elderly that can benefit from visiting care – we also support young adults from the age of 18 to live as independently as possible. So, whether you want to watch the Snooker World Cup Final at The Crucible or take a trip to Meadowhall for the afternoon, we’ll be there by your side.
Helping Hands have been excellent in both service and reliability. Even last minute changes from us were calmly handled by the team and with great compassion and understanding.
Steven, a visiting care customer
Peace of mind with live-in care
As the term suggests, a live-in carer lives with you in your home and will be there for you whenever you need them – day or night. Whether you require support to get around the house and out and about safely or you need gentle reminders to take prescribed medication, we’ll be there to assist you.
With all of our live-in carers completing an in-depth training programme at our bespoke training centre in Warwickshire, we only select the very best, kind and passionate people to become part of our team. We’ll work with you to select a carer that is right for you – matching both your practical needs and personality.
Catering for conditions ranging from Alzheimer’s, Parkinson’s, multiple sclerosis, cerebral palsy and many more, our live-in carers have the skills and expertise to provide round-the-clock support that’s tailored to you, regardless of your condition. With a dedicated and experienced team of clinical nurses on hand to support all of our live-in carers, we can even help with more complex conditions such as stoma and catheter care, tracheostomy care and neurological or spinal injuries.
Domiciliary care in Sheffield
Whether you need help with applying medicated creams, household duties or getting to the local shops, domiciliary care is the perfect way to enable you to be cared for without having to give up your independence.
From as little as 30 minutes per week all the way up to several daily calls, we’ll put you in control of your care and visit when it suits you. Instead of the strict wake up calls and mealtimes that occur in some residential settings, we’ll work around you to suit your schedule.
Dementia care from the Sheffield team
With over 850,000 people now living with dementia in the UK, we recognise the importance of providing the most appropriate care possible more than ever. And as a leading specialist in dementia care, you or your loved one couldn’t be in better hands.
We can support with any difficulties that you or loved one may be having – whether that’s communication, confusion or recalling memories – amongst many other symptoms that may be completely unique to you. We’ll be with you as often as you need – either popping in to check on you in the morning or visiting you more regularly throughout the day. A dementia diagnosis doesn’t mean that you can’t maintain your independence and stay at home, and we’ll do whatever it takes to uphold that.
Elderly care to suit you
Elderly care from Sue and her team really can be what you want it to be – if you love going the award-winning Winter Garden every week but need a bit of assistance getting there and back, we’ll be there to help you. Or if you just need support with keeping the house clean and tidy once a week, we can take care of that too.
We’re not just here for practical support; having a carer can bring companionship and friendship into your life. Being able to cook your favourite recipes from when you were a child with someone that may have never tasted it before is just one way that having a carer can help with your emotional wellbeing. You never know, they may cook you a few of their favourite dishes too!
Respite care for a short-term break
Are you a full-time carer that looks after a loved one? Or do you want to go on holiday with your loved one that requires care, but want a bit of extra help so that you can both enjoy a proper break together? Respite care could be the perfect option for both of you to recharge your batteries whilst still receiving the quality care you would expect to deliver or receive.
The Sheffield team are even available to provide a helping hand if you’ve just been discharged from hospital and need support with medication or mobility, or if you want to attend a wedding or celebration but aren’t confident going alone due to care needs. Respite care can often be arranged on the same day as the enquiry, so if there’s an emergency that crops up at the last minute, we’ll do our best to get care in place as soon as possible.
Fully-trained carers that go above and beyond
Here at Helping Hands, we only employ the very highest calibre of carers who really do empathise and want to help others. The benefit of recruiting all of our carers internally means that we can maintain our high standard of carers, without placing any extra paperwork on our customers that occurs when using external agencies.
As well as going through a thorough background check, including the Disclosure Barring Service (DBS), each carers undergoes a training programme that covers first aid, medication, manual handling and safeguarding. All of our carers are also trained on the most common types of dementia and provided with techniques and tips in supporting those living with the condition.
To make sure the quality of our care is never forsaken, we are closely monitored by the Care Quality Commission (CQC), who regulate all of our staff and practices and certify that we’re responsive, effective and safe.
I enjoy having one-to-one interactions with my customers and want to assist them in living a happy and dignified life. It’s so satisfying being able to help people who are in need.
Shawn, a live-in carer
Areas across Sheffield that we cover:
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Find out more about care in Sheffield
If you’d like to discuss visiting or live-in care options, you can set up a meeting with Sue by calling 0114 205 5905. We’re here to take your call seven days a week.
You can also pop into our Sheffield branch on Hutcliffe Wood Road, Monday to Friday anytime between 8:30am to 5:30pm. We can also come to you! If it’s a slice of cake at your local café that you fancy or you find it difficult to leave your home, we’ll meet you wherever is easiest for you.