Shepperton may be most famous for the film studios that share its name, however there is a lot more to this pretty village than showbusiness!
The first written record of Shepperton is from a charter of 959, and while we can’t claim a history anywhere near that long, Helping Hands can offer a pedigree of 36 years providing the highest quality home care.
We provide visiting and live-in care across England and Wales, all fully regulated by the Care Quality Commission and the Care Inspectorate Wales.
Quality care at home
From short term support to longer term visits and live-in care, our Shepperton team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Hi, I'm Michelle. I am an experienced care manager and director with over 22 years' experience in the care profession. In my spare time, I love to travel overseas, go for long walks with my dog, dine out and cook. I enjoy entertaining and event organising, and spending time with my grandchildren.
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.
Our Reviews
Fully regulated by the CQC
Our Shepperton branch is fully regulated and accredited by the CQC
If you’re looking for the best people offering the very best care, then you’ve come to the right place. We’re considered the most trusted home acre provider in the UK because we take our time to get to know our customers, respecting their routines, and keeping you as independent as possible in the home you love. We’ll undertake all of your care needs, including housework, personal care, and essential companionship.
24/7 Live in care support
Live-in care takes home care to another stage. You’ll not only receive all the support you need with your physical care needs, but your carer will also have plenty of time to ensure you’re emotionally supported too. They’ll be living with you around the clock, meaning you’re never alone at home and your carer is on hand for any emergency. This is reassuring not just for you, but for your loved ones too.
Why Helping Hands is better than a care agency in Shepperton
We’ve never been a care agency at Helping Hands and this matters for several reasons. Care agencies aren’t usually regulated by an external body so they have no-one monitoring the service they provide. We’re proud to have our services held up to the highest scrutiny because we know that they’ll pass with flying colours. This is thanks to our amazing local care teams who provide care in and around their local areas.
Qualified carers providing a variety of care services in Shepperton
Our carers are the heart of Helping Hands. We hold them in the highest regard and look after them as well as they look after you. We do this by recruiting them ourselves, screening them carefully through the DBS, and checking their references thoroughly. We also devise a bespoke training plan for each employee and offer qualifications if they wish to progress their career with us.
