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Home care in Shepshed

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM today

Existing customer
0116 464 6906

Lines open at 8:30 AM today

Existing customer
0116 464 6906

Visiting care and home care in Shepshed

Shepshed is derived from the name ‘Sheepstead’ after the town’s fame from its historic and successful wool trade. Nowadays, it’s a quaint little town nestled in Leicestershire, surrounded by some beautiful hotspots like Bradgate Park, Whatton House and the National Trust’s Calke Abbey. If Shepshed is home to you, it can be hard to consider leaving and thinking about care homes.

With Helping Hands, you won’t have to leave! We offer superb care from within the comfort of your own home. We’re regulated by the Care Quality Commission (CQC), so we’re always putting our best foot forward. With us, you can be safe in the knowledge that your needs will be looked after whilst remaining in the place you love most - home.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Shepshed team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Shepshed care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Trish Ricketts
Trish Ricketts

Area Care Manager

My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Shepshed branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High-quality home care in Shepshed

We’re proud of how high-quality our care is and how satisfied our customers are. With over 150 branches around the UK and over 35 years of experience, we’re perfecting our home care every day. We offer live-in, visiting and respite care to suit you and your unique needs. Whether that’s someone to take care of the housekeeping, grocery shopping and meal preparation, we can be there. Or perhaps you’re looking for someone to aid your more complex medical needs, like stoma and catheter care, ventilation care and NIPPY and PEG feeding. In this case, our nursing care can handle that with a top-quality carer to assist you.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live-in care support

Live-in care is designed to be an around-the-clock, tailored care plan that will adapt to number one – you! Our carers are great at looking after those chores you may struggle with nowadays and can handle more complex condition-led care like dementia or Parkinson’s. We handpick our live-in carers to match you and your personality, meaning we endeavour to help find you a new companion. While they’re experts at healthcare and compassionate support, our carers are the most friendly and comforting people out there. We hope you’ll be showing off Whatton House with your new trusted friend from Helping Hands before you know it.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Shepshed

We’re better than anyone else out there for one simple reason – we care the most! We understand it’s not a ‘one size fits all’ approach to health care, and we will take the time to understand what your expectations are and how we can meet them. If you need support to enjoy your current stage of life, we offer elderly care which goes above and beyond to help you get the best out of life. Whether that’s mobility support, help with medication administration or simply creating a daily routine, we can help in Shepshed. We offer a variety of different care packages, such as end-of-life care or respite care (if what you’re after is a helping hand temporarily).

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Shepshed

We DBS check our carers to make sure they’re the best people for the job. Qualified, trained, and experienced, we often hear how our carers have become assets within a home and family. In addition to this, everyone at Helping Hands wants you to feel comforted and assured of what we can offer you. If you have any questions regarding how we can help you in Shepshed, then please contact us over the phone or via our seven-day-a-week Live Chat. Or, if you prefer the face-to-face approach, why not pop into one of our branches for a chat about it all?

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FAQs

Home care can be a wonderful option if you or your loved one would like to stay in the comfort of home while receiving a little extra support. Whether you need help with daily routines, companionship, or more specialist care, our lovely team of carers in Leicester are here to help you maintain your independence and preferred way of life – all in the comfortable and familiar surroundings of your own home. We believe there truly is no place like home, and our bespoke one-to-one support is designed to ensure you’re able to live the life you want in the place you love the most.

The cost of home care in Leicester really depends on the type and level of support you choose. We offer flexible home care packages to suit a wide range of needs, from short weekly visits to full-time live-in care, so your plan can reflect exactly what you require. Our friendly Leicester team will talk you through the options and provide clear, transparent pricing, ensuring you always feel confident and comfortable with your level of care and the costs involved.

Absolutely, yes. Your care plan will always be tailored to your needs as they are today, so that you’re never left feeling isolated or unsupported. We understand that circumstances can change, sometimes unexpectedly, so we’re always ready to adjust your support. Whether you need more hours, fewer visits, or a different type of care, our Leicester team will work closely with you to ensure your care continues to feel just right.

If you require care urgently, we’ll always aim to begin your support within 72 hours of your initial call. You will first have a free care assessment at home with your local care manager in Leicester, giving us the opportunity to understand your needs and preferences. Once your care plan is agreed, we’ll arrange a start date as soon as possible so you’re not left without support.

Your journey starts with a call to our welcoming customer support team. We’ll arrange a free, no-obligation care assessment in your home with your local Leicester care manager. Together, we’ll discuss your needs and create a personalised plan. If you’re happy to proceed, we’ll carefully match you with carers who are suited to you, helping you live independently and securely at home.

Yes, every Helping Hands carer in Leicester is directly recruited, vetted, trained and employed by us. They are fully insured and bonded, giving you complete peace of mind. We’re committed to maintaining the highest standards of safety and professionalism, so you can feel confident in the care and companionship you receive.

If your regular carer is unavailable for any reason, we’ll always arrange a trusted replacement. We’ll do our very best to keep visit times as close as possible to your usual schedule, helping to minimise disruption. Your comfort and continuity of care are always our priority.

Branch information
Address

Helping Hands Leicester, 107 Sibson Road, Birstall, Leicester, LE4 4NB

Show in maps Shepshed Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed