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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

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Reviews for our Southampton Branch

and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 22 reviews
Have you organised care from our Southampton branch? Leave a review

Read our Reviews

5.0 rating
26 November 2020

Natasha Palliser has been very helpful, efficient, professional. Ellie-Mae Barnard the carer is professional, caring and patient. My father is in great hands. Thank you

Carol Semple
5.0 rating
4 December 2019

We have had so many ‘no’ given us by many official agencies, Holly was so sympathetic and helpful without being pushy or overbearing giving us hope that we have longed for over two years. Thank you and we’ll be in touch as soon as the building has finished.. J. C.

John Cowburn
5.0 rating
21 November 2019

Very understanding of our problems and determined to arrange appropriate solutions.

Allan Boyce
5.0 rating
19 November 2019

Very professional team who listen to our needs and adapt to make the necessary changes when required.

Anne Hartley
5.0 rating
18 November 2019

She was extremely helpful, knowledgeable and kind towards my grandparents

Caroline Augier
5.0 rating
12 November 2019

Fantastic attentive service.

Lynzi Harrison
5.0 rating
12 November 2019

Fantastic attentive service.

Lynzi Harrison
5.0 rating
6 November 2019

Very helpful, very polite and professional

Sam Smith
5.0 rating
24 October 2019

very straight forward call, information clearly given, expectations managed very well.

Liz Brant
5.0 rating
25 September 2019

Very clear and gave me the details I requested, very helpful

5.0 rating
22 August 2019

Very helpful

Clone Hilborne
4.0 rating
29 July 2019

I would have liked to have had an idea of the hourly rates.

Iris Roberts
5.0 rating
26 July 2019

Helpful, friendly manner of Ellie, who took my call.

Tracey Bunt
5.0 rating
8 July 2019

Mum (who Helping Hands are supporting) has said that she finds the visits helpful and the carer really friendly. The carer doesn’t make her feel rushed and does other things if she has time and sees a need e.g. getting Mum’s breakfast, making her a cup of tea, sweeping crumbs off the floor around the dog’s food bowl!

Tracey Burt
5.0 rating
21 June 2019

Angus was very helpful and keen to help. Still waiting for follow up phone call for help.

Sarah Martin
5.0 rating
8 June 2019

Informative & helpful

Barry Couchman
5.0 rating
24 May 2019

Talia was very professional, polite and helpful

Lizanne Elliott
5.0 rating
9 May 2019

Except for once, always on-time, all very kind and helpful.

5.0 rating
26 April 2019

Just done so. / Good!

Amanada Hinds
5.0 rating
9 March 2019

Lucy was very understanding and helpful which is reassuring as I am starting out with care for my mother.

4.0 rating
9 February 2019

Very helpful and prompt response

5.0 rating
8 January 2019

Had efficient answers to my situation

Stephen Field

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