Home care in Southwold

We understand how important it is that you remain in control of your care, which is why the team will work with you to provide a personalised care plan that puts your needs at the centre. Whether your loved one is living with dementia and you are concerned for their wellbeing at home, or you simply need some extra support in getting out and about in your local community; our Southwold team are here to give you the support you need, when you need it.

With each of our carers completing an award-winning training programme, our Southwold team are fully equipped to provide high-quality support for Parkinson’s, Alzheimer’s, cerebral palsy, mental health conditions and many more.

Helping Hands are a private care provider, rather than a care agency. Most care agencies don’t fully support their carers – for instance, they won’t directly employ them or prioritise their wellbeing. Care agencies are also often unaccountable to regulators, meaning you can never be completely assured that you’ll receive the level of care you require.

We’re better than a care agency because we go the extra mile to make sure our carers are fully trained and always well looked after. That’s why we employ them directly, give them award-winning training as well as regular refresher courses, and ensure they’re always mentally and physically prepared to provide you with exceptional care.

Emergency care from Helping Hands is a great option for those times when you or a loved one find yourself unexpectedly requiring care. It might be that your condition has suddenly taken a turn for the worse, or you’ve undergone surgery that has left you unable to support yourself in your home. With emergency live-in care, we’ll provide you with one of our expert carers at short notice, ensuring you’re not left unsupported or isolated and are able to focus on making a full recovery or spending more time with the people you love.

Using a private care provider for your care needs in Southwold, such as Helping Hands, means that you’ll receive a care plan that is fully personalised to your particular requirements and wishes. Private, person-centred care gives you control over many aspects of your care provision, which is particularly important when you have a carer living in your home all hours of the day. From choosing your own meal times and food to determining visiting hours, the decisions will be in your hands. We’ll make sure you’re paired with someone who shares your personality, interests and hobbies, and although all of our carers provide excellent companionship, they’re also appreciative of the fact that there will be times when you want your personal space.

Having a live-in carer not only means you’ll be fully supported each and every day; it also gives you the reassurance of having someone at hand to help you throughout the night. Whether you need continence care, help with medication, assistance with mobility or any other form of support, round-the-clock overnight care from Helping Hands means you’ll never feel vulnerable or unable to do the basic things around the house that you need to do.

Get in touch with us today to find out how our brilliant live-in carers can assist you or your loved one in Southwold. All of our care staff are fully trained to support you in and around your home, and undergo extensive background checks before joining Helping Hands to ensure they’re people who our customers can completely trust and relate to. We’re also independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can be completely confident that our live-in care will always be of a very high standard each and every day.