Stratford

Our visiting care allows you to receive support when you need it, without having to leave the comfort of your home. You can choose to have care from as little as 30 minutes a week up to several hours a day. So, if you need someone to nip to the grocery store or help you with your household chores – our carers will be there to assist you, so you can focus on what you love most.

One of the ways that we’re different from a care agency is that we always keep our service transparent and our costs competitive, so you’ll never get a nasty shock when your bill arrives. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, which many care agencies aren’t, demonstrating again that we are a private home care company, rather than an agency. By not being what is traditionally thought of as an agency, you and your loved ones can be assured that our high-quality care will always be consistent and that everything we do is all part of our superb standards of customer service. This includes matching you with your perfect carer and employing our carers directly, so you don’t have to.

With private care in Stratford, you will be provided with a care package that is bespoke to your needs. We make sure that our carers help and support you at home without disturbing your daily routine. Whether you go for a daily stroll after tea or like to have dinner by 6 o’clock, we will work around you. So, rest assured you are in the driving seat.

Whether your primary carer is unavailable, away for the weekend, or needs additional help, don’t panic. You’ll still be able to receive care from the comfort of your own home without having to move into a residential care home. Our expert carers will come to you. We can arrange care in 24 hours of you getting in touch, or even quicker if it is urgent.

If you find that you are not sleeping well and need overnight care – our nursing-led carers can offer you the reassurance and support you need. Our carers will be at hand to help you with administrating medication throughout the night, assisting with toilet breaks, and providing you with a sense of security. So, whatever you need, someone will be by your side – no matter what.

With home care from a private care provider such as Helping Hands, you’ll receive a package of care that is fully designed around your particular requirements and wishes. We pride ourselves on our person-centred support, which is why we’ll always make sure you have control over both the bigger and the smaller details of your care. That might include asking your carer to prepare your favourite meals, determining your bedtimes, setting your carers’ hours for the times that work best for you, and more. Our care experts in Stratford will identify your support needs and provide you with a care plan that meets the needs of your condition and your circumstances. And, if you’re living with a complex medical condition that is likely to need fluctuating levels of support, we’re also able to manage and adapt your care plan accordingly.

At Helping Hands, our compassionate and empathetic carers are truly the heart of the company. All our carers undergo a comprehensive induction course to make sure they are equipped with the essential skills needed to provide you with exceptional care. From dementia and medical care to first aid and manual handling – you are sure to be in safe hands. We also do a DBS and background check on each of our carers. Plus, we’re fully regulated and inspected by the Care Quality Commission and Care Inspectorate Wales. So, you’ll know we will be providing a secure, caring and well-led care service.