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CQC & CIW Regulated

Receive care in 24 hours

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Industry leading carer training

Home care in Sutton

Rated Excellent on

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer

01737 517441

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer

01737 517441

Visiting care and home care in Sutton

Sutton is recorded in the Domesday Book of 1086 as having two churches and about 30 houses, and growing unrecognisably from humble beginnings is something that Helping Hands knows plenty about, as we have been supporting people to live comfortably and independently for over 30 years. We offer two different types of home care to our customers, visiting and live-in, or we can offer a blend of the two, with visiting carers supporting your live-in carers breaks and with certain aspects of your care. We’re fully regulated by the CQC and CIW which demonstrates our commitment to the highest standards of care, so why not call our friendly customer care advisors today and find out more?

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Sutton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Sutton care team

Fiona Bourne

Branch Care Manager

My role for Helping Hands is supporting an outstanding company to provide great care to its clients and ensure our team of carers are supported...

More about Fiona Bourne

Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

More about Alison Jones

Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow

Our Reviews

Fully regulated by the CQC

Our Sutton branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home Care Sutton

With home care and visiting care options starting from as little as 30 minutes per week, we will work entirely around your needs, so you can feel safe and supported at home. Our compassionate carers will come at prearranged times of the day as often as you need, to ensure your care stays on track and your requirements are constantly monitored, so whether it’s help with your medication, mobility, meal preparation, personal care or housework, our fully managed service will ensure that you are always in the best hands with Helping Hands.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Live-in care in Sutton

With live-in care, one of our compassionate carers will live at home with no compromise to your safety or independence, and will be there to care for your needs around the clock. However, just because they live with you doesn’t mean that your home will be taken over. Our carers are discreet and certainly won’t get under your feet. If you have more complex care needs then we can also support you fully to remain at home, thanks to our team of clinical nurses who will supervise and train your carer so your exact requirements are always expertly cared for.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Better than a care agency in Sutton

Not being a home care agency means you don’t have to pay us referral fees and other costs that agencies often demand, so you get better value care as a result. It also means we can give our customers the best care possible in their own homes without burdening them with everything a traditional agency brings, such as worrying about who’s paying their tax and national insurance contributions. This means our carers can focus on the most important thing – looking after you.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Dementia care in Sutton

When you’ve been diagnosed with dementia it can be a very anxious time, and that’s before you even start thinking about future care needs. Fortunately, here at Helping Hands, we are considered the dementia specialist home care provider, meaning that you can be confident in our ability to provide dementia care for you or your loved one. Remaining at home to receive dementia care means you will stay in the place that means the most to you, potentially reducing confusion and stimulating precious memories.

Respite care for short-term support

Respite care is suitable when your regular carer needs to take a break, so if you need support until they return, we can help. Instead of presuming you’ll have to go into a care home temporarily, respite care at home can provide our highest standards of care without you having to leave the home you love. Additionally, if the unforeseen happens, such as an unexpected hospital discharge or a carer becoming ill, you may need cover quickly, and we can get one of our respite carers to you within 24 hours of your first enquiry, under normal circumstances.

A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.

Elderly care for extra support

With elderly care from Helping Hands you will be able to receive support at home for those everyday tasks that may have become more difficult as time has gone on, such as housework, remembering to take your medication or personal care. Our friendly and helpful carers can make a huge difference to your day-to-day life and regardless of how we can help, you’ll be really glad you called us.

An older woman with short blonde hair, wearing a blue cardigan, smiles while holding a biscuit and sitting at an outdoor table with tea and pink flowers, chatting with another person.

Fully-trained carers in Sutton

Not everyone gets to be a Helping Hands carer; we only select the most compassionate and empathetic people to look after our customers and we train them thoroughly to ensure they are prepared for every eventually. We believe our carers are the best in the industry because we only select people who share our ethos for delivering the highest quality, person-centred care, and along with our accreditation and regulation by the Care Quality Commission and Care Inspectorate Wales, we think you’ll agree.

Other areas we cover

Ewell
Leatherhead
Sutton
Banstead
Cheam

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Branch information

Address

Helping Hand Epsom, 3 Eastgate, Banstead, Sutton, SM7 1RN

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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