Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Tower Hamlets

Little and often, companionship to nursing. With branches nationwide.

Tower Hamlets

For over 30 years we have been delivering the highest standards of home care for our customers in their own homes and in that time, we’ve helped thousands of people to be fully supported while remaining in the place they love. Because we’re fully regulated by the CQC and CIW you can have full confidence in us to support you or your loved ones expertly, so talk to us today about care at home for you or those you love.

We can support you in and around Tower Hamlets, Buckland, Maxton, Aycliffe, Farthingloe, River and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01303802685 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Tower Hamlets

Tower Hamlets shares its name with a large borough in London’s East End, but Tower Hamlets in Dover is an altogether different place, with a much smaller population and quiet, leafy lanes leading to hidden historical treasures.

At Helping Hands, we identify with both places as we began as a small company in 1989 with just one branch ion Alcester, Warwickshire, and we’ve now grown to have over 100 branches right across England and Wales. With our visiting care service starting from just 30 minutes a week and a full-time live-in care option, we will be able to support anyone who needs care and would like to remain in their own home to receive it.

Meet the team

Jodie Wells

Meet Jodie Wells, our Branch Care Manager, Folkestone, Dover and Deal

"I joined the care industry because I wanted to have a career where I felt that I would make a real difference to people's day to day lives. I genuinely believe that the service we provide is the best in the area. We have handpicked carers who share the ethos of the company and who fit in well with our customers & existing team members. My carers go above and beyond for their customers and treat them with the utmost dignity and respect.
My responsibilities as a branch manager include; overseeing the day to day running of the branch, recruiting new carers and making sure that the compliance is kept on top of to ensure the service is safe and well run."

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Home care in Tower Hamlets

Having visiting care from Helping Hands means you’ll be supported by our expert carers who go above and beyond to ensure that our customers live their very best lives possible in the home they love. Regardless of your condition, we can support you and our 30 years of experience mean that we are experts in everything that you may need, whether it’s a 30 minute visit once a week or several visits throughout the day and overnight. We can support with personal care, medication, meal preparation and so much more, including activities and days out in the community.

Tower Hamlets in live-in care

Since 1989, we’ve been providing care and companionship to our customers in their own homes. With a live-in carer you get support around the clock and a package of care tailored to you, accompanied by your personalised support plan which ensures that your routines and preferences are always respected. Helping Hands really are the homecare specialists as we’ll support you with personal care, housework, meal preparation, mobility, laundry and so much more, even if you have complex care needs, meaning you are always at the centre of your own care journey.

Better than a care agency in Tower Hamlets

We are so much better than a home care agency because we are a private company who for over 30 years has worked tirelessly to ensure that our customers and employees have the very best service we can offer. Our carers feel valued because we employ them directly, rather than expecting them to manage their own employment, or worse, expecting our customers to. Therefore, they feel motivated to offer the very best service to our customers, as we all do at Helping Hands.

Domiciliary care for you

Our compassionate and empathetic carers can come to your home and ensure that you receive the highest standards of domiciliary care in the comfort of your own home, on either a visiting or live-in basis. Our fully managed care service will focus on promoting your independence, as well as ensuring your preferences and routines are always respected, thanks to your personalised support plan. So, if you require support with mobility support, meal preparation, housework, personal care, medication or much more, talk to our friendly customer team today.

Expert dementia care

Remaining at home for dementia care can be beneficial in reducing anxiety and confusion so if you’d like to stay in familiar surroundings for your dementia care, talk to us today. This is because being surrounded by memories and possessions, as well as people and pets can help stimulate memory that otherwise wouldn’t happen, if you’d moved to a care home for instance. Our specialist carers will give the best assistance possible to you at home and will be with you every step of the way as the condition progresses.

Respite care for at home support

If you need to provide your main carer with a break and you’d rather have expert care at home instead of a care home, then respite care from Helping Hands might be just what you need. It might be that your family members need a need a break from the demanding duties of being a full-time carer, or maybe it’s due to you needing home-based recovery after an accident, illness or surgery. Even in an emergency, we can have care in your home within 24 hours if necessary.

Elderly care for extra support

If you’re finding yourself becoming more and more nervous about managing alone at home, then perhaps you’d benefit from some elderly care from Helping Hands. As we age, we can sometimes find that we’re less mobile or able to manage certain tasks like we used to, such as vacuuming, laundry, preparing meals and even taking a bath or shower. We can offer extra support with every aspect of your daily life, so if you’re struggling to manage talk to us at about care at home today.

Fully trained carers in Tower Hamlets

Our compassionate and empathetic carers are amongst the best in the industry because they go above and beyond to look after our customers and support them at home. We train our carers thoroughly when they join us but we can’t train them to care, only to have the skills to be able to carry out care, so we always ensure we only select people who share our ethos for supporting people to remain safe and comfortable in their own homes. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can be confident in our industry leading standards of care.

Find out more about care at home in Tower Hamlets

Find out more about care at home in Tower Hamlets, talk to our friendly customer care specialists today. They’re available seven days a week to take your call, or if you prefer you can contact us via our website.

Call us on 01303802685 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Chat now