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Home care in Tower Hamlets

Excellent 4.5 Star Rating 5,100+ reviews on
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4.5 Star Rating
Excellent | 5,100+ reviews
Your nearest branch: Highbury
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Lines open at 9:00 AM today

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Existing customer
020 3617 5551
Your nearest branch: Highbury
Speak to our team today

Lines open at 9:00 AM today

New customer

Lines are currently closed

Existing customer
020 3617 5551

Visiting care and home care in Tower Hamlets

Tower Hamlets shares its name with a large borough in London’s East End, but Tower Hamlets in Dover is an altogether different place, with a much smaller population and quiet, leafy lanes leading to hidden historical treasures.

At Helping Hands, we identify with both places as we began as a small company in 1989 with just one branch in Alcester, Warwickshire, and we’ve now grown to have over 155 branches right across England and Wales. With our visiting care service starting from just 30 minutes a week and a full-time live-in care option, we will be able to support anyone who needs care and would like to remain in their own home to receive it. All our care services are regulated by the Care Quality Commission.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Tower Hamlets

Our carers provide a wide range of support across Tower Hamlets, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Tower Hamlets
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Tower Hamlets

    While we do not have a physical branch in Tower Hamlets, care in the area is coordinated by our Highbury branch, working with carers who support people across the local community.

    Andreas Bainetas
    Andreas Bainetas

    Branch Care Manager

    Hello, I’m Andreas, and I recently joined the Helping Hands team. I bring almost 10 years of experience in health and social care, supporting individuals...

    More about Andreas Bainetas
    Christien Ingrosso
    Christien Ingrosso

    Area Care Manager

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Tower Hamlets

    Care services supporting families in Tower Hamlets are delivered by our Highbury branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Tower Hamlets

    Having visiting care from Helping Hands means you’ll be supported by our expert Tower Hamlets carers who go above and beyond to ensure that our customers live their very best lives possible in the home they love. Regardless of your condition, we can support you and our 30 years of experience mean that we are experts in everything that you may need, whether it’s a 30 minute visit once a week or several visits throughout the day and overnight. We can support with personal care, medication, meal preparation and so much more, including activities and days out in the community.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live-in care in Tower Hamlets

    Since 1989, we’ve been providing care and companionship to our customers in their own homes. With a live-in carer you get support around the clock and a package of care tailored to you, accompanied by your personalised support plan which ensures that your routines and preferences are always respected. Helping Hands really are the home care specialists as we’ll support you with personal care, housework, meal preparation, mobility, laundry and so much more, even if you have complex care needs, meaning you are always at the centre of your own care journey.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Better Than a Tower Hamlets Care Agency

    We are so much better than a home care agency because we are a private company who for over 30 years has worked tirelessly to ensure that our customers and employees have the very best service we can offer. Our carers feel valued because we employ them directly, rather than expecting them to manage their own employment, or worse, expecting our customers to. Therefore, they feel motivated to offer the very best service to our customers, as we all do at Helping Hands.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Fully trained carers in Tower Hamlets

    Our compassionate and empathetic carers are amongst the best in the industry because they go above and beyond to look after our customers and support them at home. We train our carers thoroughly when they join us but we can’t train them to care, only to have the skills to be able to carry out care, so we always ensure we only select people who share our ethos for supporting people to remain safe and comfortable in their own homes. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can be confident in our industry leading standards of care.

    Supporting communities across Tower Hamlets

    Our carers provide home care in Tower Hamlets and nearby areas including these locations.

    FAQs

    Home care in Tower Hamlets is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Tower Hamlets depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Tower Hamlets.

    Home care in Tower Hamlets can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Tower Hamlets, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 4525 2574
    Branch information
    Address

    Helping Hands Highbury, 2-4 Archway Close, Archway Road, Highbury, N19 3TD

    Show in maps Tower Hamlets Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered