When you need care at home you should look no further than Helping Hands’ dedicated Wallsend home care team. Our flexible visiting and live-in care services are delivered by amazing carers who will always put you first in everything they do, ensuring you get a person-centred care experience in the comfort of your own home. Our visiting care service can come to you from just 30 minutes per week, meaning whether you need us for your personal care, medication, walking the dog or a chat over a cuppa, we can support you at times and durations that suit. Our live-in care will do all of this and more too, by reassuring you and your loved ones that you’re never alone at home.
Whether you have high-level complex care needs, age-related frailties or you’d just appreciate some housework undertaken, we can help. Both our visiting care and live-in care services will see our dedicated carers coming to you at home and making sure that every aspect of your daily routine is carried out safely and comfortably to your specific requirements. Our carers are able to support you with so many different aspects of your care needs, including medication, mobility, meal preparation, personal care and housework. They can also assist you to go out into the community, for appointments, activities or shopping.
Domiciliary care is just another way to describe care delivered in your own home, and that’s what Helping Hands is expert in, as we’ve been delivering nothing but the highest quality homecare since we were established in 1989. Your carers in the Wallsend area will have knowledge of your needs thanks to their in-depth experience and training, and because your bespoke package of homecare is accompanied by a personalised support plan you’ll never have to worry that your daily life won’t follow the pattern that you want it to.
We’ve been caring for our customers in the comfort and safety of their own homes for a long time – more than 30 years to be exact, so it’s no surprise that we’re considered one of the UK’s foremost homecare providers. We know that our care is only as good as the carers who deliver it though, which is why we’re so choosy about who joins us and makes the grade. We set the bar high because we want to be sure that only people who share our ethos for delivering the highest quality care support our customers, as only then can we know that everyone we care for across England and Wales is getting a consistently high standard of care at home. We can’t train our carers to be compassionate and empathetic – they have to have that naturally, but we do train them on everything else they need to know to become an excellent carer, building on their existing experience and strengthening their skills. Also, for yours and your loved ones reassurance, everyone who joins us is screened through the Disclosure and Barring Service and we’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales.
To find out more about our excellent homecare services in the Wallsend area, call our friendly customer care team seven days a week or request a call back via our website. We’ll be happy to be in touch at a time convenient to you.