Our Warrington Home Care Reviews

We have used Helping Hands for nearly 4 years now, first with my Dad who sadly died 22 months ago & then we continued to have care for Mum which is ongoing. The carers have been fabulous, they know Mum so well & nothing is too much trouble. The professionalism is appreciated but it’s the personal touch, kindness & the confidence we have knowing that Mum is in safe hands that means the most. Thank you

The Helping Hands Team from Warrington Branch have been caring for my mum now for 4 years and I couldnt be happier. Mum generally has a regular group of carers who have made every effort to understand and meet her caring needs and are always warm, positive and friendly. As I live abroad its imperative for me to know that the care is reliable, to a high standard and trustworthy. This past year in particular has been an even greater challenge and Helping Hands have really come up with the goods! Thanks to the whole team, including those in the office who have helped with parcel deliveries, mail and other items that mum cant manage for herself and I am unable to do much being in a different country! Thanks again & well done!

I am extremely happy with the service from the Warrington branch both from the carers, branch manager and office staff. The carers are well trained and always professional whilst also having a good sense of humour. I am tetraplegic and need all personal care needs to be attended to. Throughout, my dignity is always maintained. The carers obviously love their job and this shows. Up to my injury, 6 years ago, I was a Senior Matron in the NHS. The care from Helping Hands meets my high standards.

Prompt and very reliable service, very friendly staff who are always willing to accommodate mums needs even at very short notice. Comforting to know I can always depend on the care provided when mum needs it the most. Excellent work!

We have had helping hands for a few months now and all the staff are excellent.
My husband has motor neurone disease and we have had tremendous help from all the team.
Everyone is lovely and supportive.
I really don’t know what we would do without them at this difficult time.

We are over the moon to be with helping hands , the care they provide is excellent, tailored to my son’s needs , carefully chosen staff i.e things in common , similar age and just lovely caring people , they have greatly improved my son’s quality of life, they go the extra mile to help, they are punctual, wear full ppe and happy friendly staff . I’m so pleased we now have carers who care!!!

I am a carer that works for helping hands (Warrington) I just wanted to say a massive thank you for all the support I’ve had from the office; Jenna, Gareth, Mike and Ashley. They’re all so hard working and so friendly. No question is ever too silly. I know a lot of bosses say, ‘You can come to me with anything’ but I’ve never experienced such amazing and supportive management as this. I feel really honoured to be a part of this amazing team.

I work for Warrington branch and I left my last job of 9 years and I will never look back staff are fantastic managers support u and always there I just love my job at helping hands

We would like to take this opportunity, on Bob Baird’s 90th birthday, to thank Helping Hands staff and Care Workers for their care and support over the last couple of years. They treat Bob with the greatest respect and kindness. A special thank you to Jenna who is always extremely helpful in arranging any extra calls as needed and also to Emma Wilford our regular Carer. She is always punctual, polite and completely understanding of Bob’s needs. A true professional. He always looks forward to her visits and we would be lost without her. As a mark of respect and gratitude especially in these uncertain times, we have set up a “Justgiving” page for donations to NHS Charities instead of gifts to Bob on his 90th birthday which has raised almost £600. Once again, Thank you Helping Hands and stay safe

Poppy was very helpful and answered all questions asked with great detail

She had a very good manner with my mother and was very clear with the information

Very pleasent gentleman on the phone who was patient and answered my questions as well as being helpful explaining your services.

The branch management team produce miracles frequently. The carers are so kind and attentive to Colin and do their best to accommodate requests for additional hours. We would all like to manage without assistance but when the time comes that it is required you want it to be unobtrusive, supportive, of a high quality, reliable and delivered by people with smiling faces who you look forward to seeing. Life can be lonely for patients and carers must never underestimate the value that their time and ministration has on those they are responsible for.

Professional, efficient and knowledgeable. The whole process was easy