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Home care in West Bromwich

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
01922 660758

Lines open until 5:30 PM

Existing customer
01922 660758

Visiting care and home care in West Bromwich

West Bromwich was initially a rural village; however the Industrial Revolution meant it expanded rapidly, thanks to the area’s natural richness in ironstone and coal, as well as its proximity to canals and the railway.

Since 1989, we’ve been supporting people to remain as independent as possible while being cared for within their own homes, so there’s no question that we are the home care experts. With visiting care from just 30 minutes a week, you can be sure that we will have expertise in the condition you’re living with, or if you prefer having companionship when you want it around the clock, one of our live-in carers can reside in your home with you.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our West Bromwich team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the West Bromwich care team
Tasleem Bi
Tasleem Bi

Branch Care Manager

I have worked in homecare since 2017. I joined Helping Hands in 2024, and it is amazing to finally work for an organisation that shares...

More about Tasleem Bi
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
Our Reviews
CQC Logo
Fully regulated by the CQC

Our West Bromwich branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Visiting care in West Bromwich

Helping Hands are the homecare experts and promoting your independence is always at the forefront of what we do. Our visiting and live-in care services will devise a personalised support plan that fits your needs, preferences and routines. This way, you’re always at the centre of your care experience. Our carers are compassionate and professional and will be able to support you with housework, laundry, personal care, meal preparation, and so much more.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Live-in care in West Bromwich

With personalised live-in care from Helping Hands, you get the best of both worlds. You get around the clock support from an expert carer living in your home with you, while you also receive companionship and someone to call a friend. Your bespoke care package will be tailored to your exact requirements, so you get the final say on how you want to live your life. Even if you have complex care needs we can support you, thanks to our team of clinical nurses who will manage your carer and train them for your individualised needs.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Better than an agency in West Bromwich

Helping Hands is proud to be a home care company rather than an agency. This means we can give our customers the best care possible in their own homes without burdening them with everything a traditional agency brings, such as referral fees and other ‘hidden’ costs. We directly employ all of our carers as we are a fully regulated and managed service, so if you want you and your carer to be focussing only on the priorities of your care, contact us to learn more today.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Dementia home care

Being diagnosed with dementia doesn’t mean you’re going to need care right away, however there’s a good chance that as the condition progresses you will need some professional support to reduce the pressure on your loved ones. There’s no need for you to leave the home you adore though as we can provide the highest standards of dementia care to you in the place you love most. What’s more, receiving care in familiar surroundings may well help to reduce your levels of confusion and anxiety.

An older woman with short blonde hair and glasses smiles while knitting, sitting on a cushioned chair indoors. She wears a light blue cardigan and is engaged in conversation with another person.
Respite care for short-term support

Our compassionate respite carers come to you so that you get the support you need in the place that means the most to you. Why should you leave the home you love and move into residential care? Let our carers do the travelling and come to you instead! When your carer needs to take a break or if you want a holiday, short-term support can be the solution you need, or if you require care in an emergency, we can often get it to you within 24 hours.

A healthcare worker wearing gloves, a purple shirt, and a plastic apron prepares a medical swab in a bathroom whilst an adult male patient sits nearby, watching attentively.
Elderly care in West Bromwich

As we age, we all find that tasks can take a little longer than they used to, but you don’t need to struggle alone. With elderly care from Helping Hands, you can have one of our expert carers come to your home and support you with all the household chores and personal tasks that may be getting more difficult. This includes meal preparation, personal care, medication support, and housework. Whatever you need support with, we can help.

A man in blue pyjamas lies in bed reading a book and smiling, while a carer in a purple uniform stands beside him, also smiling, in a cosy room with a stone wall background.
Fully trained carers in West Bromwich

We rigorously train our carers to ensure they can fully support our customers’ needs, and we continue their professional development throughout their career with Helping Hands. We only select the most compassionate and empathetic people to look after our customers and ensure they are screened by the Disclosure and Barring Service when they first join us, so it’s no surprise we’re considered the UK’s home care experts.

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Branch information
Address

60 Bridge Street, West Bromwich, WS1 1JG

Show in maps West Bromwich Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed