I approached HH when I believed my mother, in her 90s, started to need more care to be able to remain in her home. They visited twice a week (my mother did not wish for more visits). There were regular reviews which were inclusive of my Mum and her views. I spoke with Jo, and other members of the team, frequently about how my mother might be supported further – they always had her interests at heart. But my experience was not just about support to my Mum, I felt supported too – living 400 miles away and dealing with the frustration, on my part, of my Mum being resistant to accepting help, was difficult. I was always very reassured by my conversations with the team and in particular my conversations with Jo were a comfort. I would recommend Helping Hands without hesitation.
Thay do everything we ask and sometimes more