Live-in and visiting home care in Wolverhampton
Known for being the West Midlands’ second city and for its rich engineering history, Wolverhampton is a bustling and vibrant city full of art, culture and diversity. Originally named ‘Wulfrun’ after Lady Wulfrana who founded the town in 985AD, this bostin’ city also houses a team of dedicated and professional carers from Helping Hands.
Anne and her team of experienced carers are fully committed to providing empathetic and bespoke care in Bilston, Codsall Wood, Dudley, Perton, Tettenhall, Wolverhampton and the surrounding areas.
Anne is extremely proud of her team, who were successfully awarded the National Helping Hands Branch of the Year award. This was presented to the team at the Helping Hands Annual Awards Ceremony in 2018, where they beat 88 other branches to the coveted title!
Meet Anne, our Branch Manager
"Hello! I’m Anne, the Manager at Helping Hands’ Wolverhampton branch. I'm incredibly passionate about care and providing the best possible quality of service for our very valued customers within their own homes. I'm local and have lived in the West Midlands all my life. I’ve worked in the area all of my career, so I know Wolverhampton and the surrounding area very well.
“I place a huge amount of value on the carers that I work with. They are hand-picked for their passion, enthusiasm, care and commitment. My carers and I strive to provide continuity of care and an excellent level of support to vulnerable individuals and the elderly across Wolverhampton."
Visiting home care delivered to you across Wolverhampton
Since 1989, we’ve been providing person-centred care to thousands of people across England and Wales, so we know what it takes to get it right. When it comes to choosing extra support for you or a loved one, it can be quite a daunting process and unsettling to welcome new people into your home. Anne and her team will be on hand to reassure you during every step in the process of arranging care, getting to know you and your preferences so you can rest assured that you’re in good hands.
Care can start from as little as 30 minutes per week all the way up to several calls throughout the day and evening, so that you have complete peace of mind that all of your needs are taken care of. And it’s not just practical care that we’re experts in – we’ll also make sure your emotional wellbeing is looked after too. Whether that’s a trip down to Molineux to watch the Wolves play their latest football fixture, or if you just want someone to have a cup of tea and a chat with – we’ll be there.
The carers treat Mother with respect and know what she can and can not do for herself. They are good at reporting any issues when undertaking her care and are a credit to the company.
Sir Michael from Wolverhampton
Live-in care when you need extra support
If you require more intensive support for a complex injury or condition that limits your autonomy, live-in care could be the perfect solution for you. Delivered to you in your own home, a live-in carer will live with you and be there when you need them, meaning that you don’t have to compromise your independence and move into a nursing home.
All of our live-in carers go through a comprehensive, award-winning training programme at our bespoke training centre in Warwickshire, completing modules such as dementia care, moving and handling, first aid and safeguarding. That way, we can ensure that every single one of our live-in carers have the most up-to-date tools to equip them to support our customers across Wolverhampton.
Our live-in carers are also supported by a team of clinical nurses who are able to assist with complex care needs, such as stoma and catheter management, tracheostomies, PEG feeds and stroke aftercare. The great thing about being able to provide this type of care within people’s homes means that you can have everything just the way you want it, without having to adhere to a strict timetable. So if you want to get up and washed a bit later on some mornings then that’s absolutely fine – that’s what person-centred care is all about.
Domiciliary care to support you
Whether you are living with Parkinson’s and are struggling to tend to your personal care or if you’re a young person living with cerebral palsy and want someone to take you out and about every week – domiciliary care focuses on your wants, needs and preferences.
With over 30 years’ experience in home care in the community, we know how to instil confidence and look after the wellbeing of our customers, without taking over or being in control. Domiciliary care puts you in control of your own care and enables you to retain your independence as much as possible.
Dementia care in Wolverhampton and the surrounding areas
Helping Hands are dementia specialists in the home care field, meaning that we understand how difficult it can be for both the individual and their loved ones when coming to terms with a dementia diagnosis. Even if someone has the same type of dementia, the symptoms can very much vary depending on the individual, which is why we’ll work with you to get everything in place just how you like it.
Sometimes the behaviours of dementia can be confusing and upsetting, but we’re on hand to provide as much reassurance as possible whilst making you feel comfortable and cared for in your own home. Having dementia shouldn’t mean that you have to leave the place where you feel safe, so Anna’s team will work with all of you to make sure you can live well at home with dementia.
Elderly care to continue your independence
For many elderly individuals, it can often be quite difficult to accept that they need a bit of extra support at home. If you’re in your senior years or have a loved one that is and you’re worried about them, we’re here to alleviate any anxieties that you may have and ensure you’re always at the forefront of any care that we deliver.
The Wolverhampton team can support with:
- An extra pair of hands around the house to keep it clean and tidy
- Assistance with personal care, washing and getting dressed
- Helping you to collect your weekly groceries and cook your favourite meals with you
- Allowing you to enjoy your garden again by helping to plant seeds, water the flowers and weeding
As well as supporting you practically, we’ll ensure that your carers will be people that you get along with and share similar interests to, so that you always have someone to talk to that really does care.
Respite care for your short-term needs
Care needs can often arise unexpectedly, sometimes with hardly any prior warning. You may have just been discharged from hospital but are struggling with your mobility after an operation, or your regular caregiver may have to attend an emergency – whatever it is you need, we’ll make sure that you’re not left in the lurch and put a package of care in place, often on the same day as your initial enquiry.
Respite can also be a great option if you and your carer want to take a holiday together because with respite care from Anne’s team, it gives both of you the opportunity to have a real break. Or if it’s just a bit of time that your regular carer needs in order to rest and recuperate, we can step in and take over for as long as you need us to.
Friendly, expertly trained carers
We have many accolades that we’re extremely proud of such as being the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care for our training programmes and being part of the Dementia Action Alliance (DAA) and Spinal Injury Association (SIA).
However, none of this would be possible without the dedication, passion and kindness of all of our fantastic carers. Without them, we wouldn’t be where we are today after the company began over 30 years ago in Warwickshire.
As well as completing a full training programme, all of our carers go through a thorough recruitment process including Disclosure Barring Service (DBS) screenings. We are also regulated by the Care Quality Commission (CQC) which ensures we are providing a safe, effective and responsive service.
Helping Hands are a friendly, helpful and very professional company to work for. The management team are approachable and very helpful with any problems that may occur.
Linda, a carer in Wolverhampton
Areas across Wolverhampton that we cover:
Find out more about care in Wolverhampton
If you’d like to discuss your care options, we’re available seven days a week to talk through your requirements. Simply call us on 0190 250 8757 and we’ll be happy to help.
Alternatively, you can pop in to the Wolverhampton branch in Anders Square where Anne and the team will be happy to talk everything through with you. If getting to us is too difficult, we can even arrange to visit you in your own home.