and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
They have done everything they can to help us at this very hard time. Every carer has been wonderful and communication with the family is wonderful.
Very helpful and reassuring
Sympathetic , professional and helpful assessor
A pleasant lady and for the first meeting it went well.
My wife has developed an aversion to bathing that I was unable to manage but having one of your very able staff in to tackle the problem I was amazed that she accomplished the task all very peacefully on her own (Patsie)… Hopefully this lady will be able to repeat the feat next week otherwise I’m back to ‘square one’..watch this space…
The advisor was very cheerful and polite, really helpful and answered all my questions.
So far Helping Hands seem to be a very well organised, efficient, caring company. Plus they have a locally based office.
Very helpful
The lady who did the initial assessment was very understanding and easy to deal with. Carers friendly, prompt and very helpful. The process was quick and easy at a difficult time. The only single issue was that we cancelled at the weekend, head office number, when mum went into a hospice and they didn’t pass the message on to the local team as promised, but it didn’t matter as there was still time in hand so we didn’t get billed for it anyway. Thanks to all.
Prompt response to my request for info, Answered my questions and left a positive impression