Visiting care that makes a real difference
Visiting care supports you to continue living from the comfort of your own home.
Visiting care offers the support you want, when you need it, so you can continue enjoying an independent, comfortable life at home. With support starting from just 30 minutes per week and going up to several visits a day, a visiting carer can make all the difference.
From support with your medication and going to the toilet, through to knowing your favourite meals and whether you prefer a bath or shower, our fully regulated visiting care service lets you continue living the life you want, on your terms.
Visiting care can support you with:
Personal care
Visiting care can provide you with dignified and discreet support for personal routines such as bathing, toileting and getting dressed
Meal preparation
Your carer can prepare tasty and nutritious meals, snacks and drinks at the times that suit you, as well as doing the washing up afterwards
Help with the housework
If you’re struggling to stay on top of the housework, this is something your visiting carer can help with – from doing the laundry to vacuuming the stairs
Medication assistance
All of our carers are trained to provide dedicated medication support, incluidng helping you to organise and administer it
Running errands
A visiting carer can run errands on your behalf, such as doing the weekly shop, sorting your mail or collecting your prescription
Mobility support
From helping you get out of bed to accompanying you on day trips, our carers are all fully trained to support you in making the most of life
Our visiting care services
We offer a wide range of visiting care services to suit people with varying needs and preferences.
We’re able to offer a variety of visiting care services for people of varying needs. Your local care experts will pay you a visit to discuss your support requirements and draw up a holistic care plan that gives you the flexible, personalised care you need to maintain your independence and live life on your own terms where possible.
Our visiting care services include:
Respite care
Respite care is short-term support that gives your regular carer a break from their responsibilities, or offers you care when you unexpectedly require it
Overnight care
Overnight care provides you with continuous support through the night, when many of us are at our most vulnerable or unsteady
Nursing care
With nursing care, you’ll receive expert care from our nurse-led team who can provide support for a wide range of conditions and requirements
Dementia care
We’re specialists in dementia care, and every carer is trained to support people living with different types of dementia
Personal care
With personal care, your carer will be there to support your well-being through discreet support with your hygiene and your daily routines
Elderly care
Elderly care is dedicated support that is tailored more specifically towards the particular needs and challenges faced by older people at home
I have a fantastic level of service from Helping Hands – the regular carers are great at providing a standard of excellence. I think that I have never been so happy with a care agency!
Virginia, Trustpilot review
Additional pages we think you’ll find useful:
How visiting care works
Find out more about how visiting care works at Helping Hands
Who is visiting care for?
Home visits for adults of all ages across England and Wales
Visiting care expertise
Discover what makes a Helping Hands carer so brilliant
From visiting to live-in care
How to move to live-in care when you need additional support
Hourly care that’s built around you
We understand how important it is to receive support that enables your independence.
If things get too much to manage on your own, we’re here to step in with extra assistance. That’s the real difference with home care – every aspect of your support can be personalised to your needs,
This flexible approach from Helping Hands means that your care plan can be adapted to suit your changing requirements and wishes. We cover the full range of home care services for adults of all ages, from offering companionship and help around the home through to 24-hour care and live-in care for complex health needs.
Why choose Helping Hands?
We understand it’s a big decision
We’ve been caring for people at home for decades. We understand that the decision to have some extra help isn’t always an easy step to take. If you’re not sure what you need or how live-in care could work for you, call our friendly team for a chat.
We find only the best carers
We have a rigorous recruitment process so we only employ those special people with the right levels of patience, empathy, and compassion to care for you as we’d want our own families to be cared for. We provide ongoing training and support to our carers, so they can continue to deliver at their best. This includes support by a specialist nursing team.
We truly tailor our care to you
We know living well at home means something different to each of us, so we take the time to really get to know you and your family. We find you a carer who is someone you can really feel comfortable with and is matched to your needs and interests.
We support families
For those currently caring for loved ones, we know making the decision to choose care for a parent or family member can be a tough one. But we recognise this sometimes becomes necessary, especially if you live some distance away. We make sure we keep in regular contact with you so we can respond and adapt care quickly if things change.
We provide peace of mind
Because we’re fully regulated by the Care Quality Commission, you can have greater peace of mind that the care you receive meets stringent quality standards. Not all care agencies are regulated but with Helping Hands, you can be reassured we deliver nationally recognised and accredited training for all our carers and have strict vetting and robust recruitment processes.
We’re trusted by thousands
We’ve been caring for people for decades to live well in the homes and communities they love. 93% of our customers would recommend us and we’re rated 4.8 out of 5 stars on Trustpilot. Thousands of our customers have shared their experiences of Helping Hands’ care. You can read what they have to say here.
Hear from two of our visiting care customers
Find out how we’ve been supporting two of our visiting care customers – Hannah and Bill – to enjoy the best possible quality of life and continue living independently as they manage the symptoms of their conditions.
Hannah
Bill
The benefits of visiting care
Unlike residential care, visiting care is carried out in the comfort of your own home. It allows you to have
the support you need without the disruption of moving into a care or nursing home.
You can remain in the comfort of your own home
You have full control over your meal times and preferences
One-to-one, 24-hour care from your own dedicated carer
You can continue with your preferred lifestyle and routines
Your friends and family can visit as much as they like
Who can benefit from visiting care?
Visiting care is for anyone who needs extra help maintaining an independent lifestyle.
Visiting care is available for anyone who needs a little extra help to carry on living the independent life they want to lead – no matter how straightforward or complex your needs might be. Here are just some of the instances in which you might consider visiting care:
How much does visiting care cost?
We know how important it is for you to have a clear picture of your visiting care fees. So, we provide a simple, straightforward breakdown from the very start.
Prices start from £32.40 per hour
Our hourly rate for visiting care starts at £32.40 per hour. This rate may vary depending on your geographical location.
Visits lasting 30, 45 or 60 minutes
Whilst most customers opt for care by the hour, you are able to opt for a different length of care visit depending on your needs.
Call-out fee of £4.50 per visit
After an initial free home visit from your local care expert, each care visit will come with a £4.50 fee to cover our carers’ travel costs.
It’s the excellent care and support Helping Hands gives me that enables me to carry on working and live a near as possible normal life.
Linda, Trustpilot review
The home care experts you can trust
We’ve got the experience and the expertise to provide you with transformative care at home.
Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care, offering both visiting care and live-in care services.
With a team of registered nurses who have worked within the NHS, we can offer specialist support for people living with types of dementia, as well as care in the home for those with Parkinson’s, multiple sclerosis or facing challenges after a stroke, to name a few.
How to arrange visiting care
We try to make arranging care simple and stress-free so that we can focus on what really matters: your care needs. Speak to our team today to begin your journey.
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
Why is being a regulated care provider important?
Independent inspections of our service, giving you peace of mind
Fully vetted, high-quality carers
Guaranteed training and development for our staff
Visiting care FAQs
Visiting care is a package of care for those who require additional support to remain independent at home. Whether it is planned or unplanned, our flexible visiting care service is here to support you with household duties, companionship and more.
Daily visits are good option because it can be incorporated as part of a routine. This way, we can integrate into your plans and support you as much or as little as you need.
If you think you could benefit from regular visits, please get in touch with a member of our team who will be happy to assist you in arranging visiting care – whether it is for yourself or a family member.
A visiting carer can help you with a number of tasks including; housekeeping, nursing care, personal care, companionship and much more.