Customer Stories
Building up confidence with a carer in Basildon
Dennis, a customer looked after by our home care Basildon team, had spent quite a bit of time not wanting…
Building connections with live-in care: Pete & Madelene’s story
Pete is 37 years old and living with cerebral palsy, and following a long spell in hospital, he began receiving…
Fresh air in Southend-on-sea
Care isn’t always just about supporting someone with the practicalities; it can be something as simple as popping in once…
Living with dementia: Ken’s story
Ken was diagnosed with vascular dementia following a stroke in 2015. He began receiving visiting support from our Sheffield branch…
Swindon customer enjoys the ‘Greatest Day’ at Take That concert
Julie, a carer at the Swindon branch of Helping Hands, supports a young lady called Kirsty, who has autism. Kirsty’s…
Helping a customer with dementia in Basingstoke
One of the carers at the Basingstoke branch has gone above and beyond the call of duty for a customer…
ME and Me: Naomi’s Story
Meet Naomi: a bright, adventurous and talented woman who studied for her PhD at Cambridge University. In 2006, Naomi suffered…
Living with ME: Lucy’s Story
Lucy was a healthy and active teenager. A keen swimmer, member of a running club, hockey player and a volunteer…
Sweethearts Jerry and Ella share their story
Meet Jerry and Ella Charles. They found each other over 40 years ago when Jerry was a customer in Ella’s…
Hannah’s story: Living with cerebral palsy as a young adult
Meet Hannah, a bright and bubbly 27-year-old with a great sense of humour and positive outlook on life. She loves…