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Birmingham

Two women sit outdoors, chatting and laughing whilst holding white mugs. One woman wears a yellow jacket and sunglasses, and the other has long hair. Greenery surrounds them, creating a relaxed, friendly atmosphere.
26 Jul 2017
Supporting a progressive condition

How Jacky is receiving ongoing support for her condition Live-in support works well when a progressive condition necessitates a more…

A carer in a purple uniform makes a bed while an older woman in a dressing gown smiles and watches in a cosy, warmly lit bedroom with stone walls and a lamp on a bedside table.
26 Jul 2017
Providing a safe service

How we provide a safe and efficient service Providing a timely and efficient service is extremely important to our customers…

Two women sit outdoors, chatting and laughing whilst holding white mugs. One woman wears a yellow jacket and sunglasses, and the other has long hair. Greenery surrounds them, creating a relaxed, friendly atmosphere.
26 Jul 2017
Sharing a live-in carer: Helena and June’s story

Best of friends Helena and June live together in Kent and both need different levels of support from a carer.…

A smiling carer in a purple uniform arranges a blanket, while an older person sits in the background, smiling and watching.
26 Jul 2017
Mobility aids and home adaptations

All Helping Hands customers’ needs are assessed by us, including any changes needed in the home environment. After all, our…

A carer in purple offers tablets to an elderly woman wearing a striped top, who is sitting up in bed and smiling while holding out her hand to receive the medicine.
26 Jul 2017
Medical assistance

Nursing-led care plans from Helping Hands carers Helping Hands is proud to be a specialist and leading organisation of live-in…

An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.
26 Jul 2017
Emotional well-being

Emotional well-being and dignified care Each individual’s needs and wants are different, and we at Helping Hands fully understand and…

An older woman with short blonde hair, wearing a light blue cardigan, smiles while sitting at an outdoor table with another person. A potted plant with pink flowers and cups are on the table.
26 Jul 2017
Changing your support provider

Thinking of changing your care support provider? We often hear from families who are unhappy with the support they receive…

An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.
18 Jul 2017
Carer to the rescue: quick-thinking Kelly saves a lady in distress

At Helping Hands, our carers all have one thing in common – each of them cares for other people’s wellbeing,…

A woman in a lavender uniform and glasses smiles whilst washing dishes at a kitchen sink. She wears a lanyard, and the background shows a bright, tidy kitchen with a plant and washing-up liquid.
11 Jul 2017
A day in the life of a Helping Hands branch manager

Hello! I’m Jacqueline Fairbrother, Branch Manager for Helping Hands in Plymouth. I’ve lived in Plymouth for the last 40 years,…

A carer kneels on the floor, helping an elderly man seated on a chair put on his shoes. Both are smiling in a cosy, well-lit room.
25 May 2017
Jerry’s Big Push: the Great Manchester Run

Over at Helping Hands, we’ve been humbled and inspired by one of our incredible customers, Jerry Ward from Cheshire. Affectionately…