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CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in London

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0208 131 0549

Lines open until 5:30 PM

Existing customer
0208 131 2967

Lines open until 7:00 PM

New customer
0208 131 0549

Lines open until 5:30 PM

Existing customer
0208 131 2967

Visiting care and home care in London

Capital of England and home to nearly 9 million people, London has an abundance of sights, sounds and opportunities, and really is the place to be to soak up modern British culture.

Famous for its iconic skyline featuring historical riches such as Buckingham Palace, Houses of Parliament and the Globe Theatre – to the more modern London Eye, The Shard and The Walkie-Talkie – London is also home to industry-renowned home care from Helping Hands.

We will ensure person-centred care is provided to you in your home, regardless of where you’re located in the city or your care needs. Our London home care services are all fully regulated by the CQC, ensuring quality care.

Quality care at home

From short term support to longer term visits and live-in care, our London team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the London care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Carole Kerton-Church
Carole Kerton-Church

Regional Clinical Lead

I'm the Regional Clinical Lead for London and Essex. I am proud to have 20 years of experience in care and nursing and can't imagine...

Our Reviews
Home care London - bespoke care to suit you

Since 1989, we have paved the way in providing the very best home care services and continue to do so today. Our expertise lies in our ability to tailor care that suits your needs and routines, and enable you to remain independent within the comforts of your own surroundings.

With thorough in-house training for every single one of our carers, we’re equipped to deal with a variety of conditions – whether you’re just starting university and need mobility support to get to and from campus, or if you’re struggling to complete of all your housework due to your Parkinson’s diagnosis – we’re here to help.

We offer anything from 30 minutes a week to routinely calling several times a day. Whether you need support with your mobility while you go about your daily life, assistance in getting dressed and ready for the day or just a friendly face to pop in for a cup of tea and a chat - we're here to give you the support you need, when you need it.

Being a carer for a loved one is one of the most rewarding jobs there is, but there is also sometimes the need to have a quick break to recharge your batteries, benefitting both of you. To ensure that disruption remains minimal, our team can deliver respite care that will replicate your existing routines. Respite care is also a suitable option for those recovering after being discharged from hospital and who need a short-term package of care at home.

It’s not just the practicalities that we’ll take care of; emotional health is just as important for your well-being. So if it’s a trip to Victoria Park for some fresh air or going to Westfield for a cup of coffee and a mooch around the shops, we’ll be there to accompany you.

Live-in care - supporting your needs

Moving into residential care can create stress and anxiety that could be immediately alleviated by live in care services from Helping Hands. Living with you in your home, we can be there whenever you need us without the need for sticking to strict times for meals, visits and activities.

We’ll get to know you and your preferences, including finding the perfect live-in carer that complements your personality and likes. Whether you’re a die-hard Tottenham football supporter or prefer discussing the latest Royal Family updates, we’ll work with you to find someone that is just right.

Equipped with the knowledge and skills needed to care for anything from PEG feeding or stoma care, to more complex conditions such as neurological or spinal injuries, our expert team of clinicians oversee all of our nursing care services who work with our live in carers to meet your care needs.

Discover more on what is live-in care here.

Private care in London

When you use a private care provider in London such as Helping Hands, you’ll receive a package of care that is completely tailored to your individual needs and preferences. Private care gives you the ability to determine the type of care you receive, as well as how often one of our carers visits your home. It also gives you more freedom over smaller details that might still be important to you, such as meal preferences and bedtimes.

Being in control of your care plan means you won’t have to worry about ever being left unsupported in your home, giving you the independence and confidence to maintain your favourite hobbies and routines. With our dedicated care plans ranging from just one 30 minute visit a week all the way up to 24-hour live-in care, our team of highly-trained, compassionate carers are ready to help you around the home in whatever way you need.

The difference between Helping Hands and a care agency in London

We understand how much there is to consider when selecting the right type of care for yourself or a loved one. There are probably lots of different decisions you’re having to make and the last thing you want to do is worry about additional paperwork and managing a contract with a carer, which is what you would have to do if you chose a care agency in London.

Instead, home care from Helping Hands will take all of the stress and anxiety out of this difficult time for you, managing the entire process of care from when a local care manager comes to meet you at home, to selecting the right carers for you and ensuring there is always support for you regardless of any changing needs or if your carer is unavailable.

As one of the most established care providers in the UK, we know what it takes to train carers to an exceptional standard, enabling you to receive the very best care. With all training completed in-house, we deliver induction and refresher training covering manual handling, first aid, dementia, safeguarding, medication and health & safety.

All of our carers receive full background checks - including Disclosure Barring Service (DBS) screening - and are employed directly by us, taking the stress out of any paperwork or procedures you may have experienced with previous care providers.

Fully licensed by the Care Quality Commission (CQC), we adhere to strict guidelines and regulations to ensure we meet the highest of standards within the care industry. We’re also the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care, which we are extremely proud of.

Local updates
carers
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Branch information
Address
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed