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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Accrington

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0743 631 5047

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0743 631 5047

Visiting care and home care in Accrington

Our team based in Accrington strive to deliver the very best home care in the area, listening closely to your requirements and what you’d like to get out of your support plan. So, whether that’s fortnightly visits to Turf Moor to watch your beloved Clarets on a Saturday afternoon or a stroll around Arndale Shopping Centre, we can accommodate all of your wishes and care needs into your own individualised support plan.

Overseen by the Care Quality Commission (CQC), our training programme is designed to ensure that only the highest quality care is provided to those with additional needs.

You can choose from either regular visits through the week to support you little and often or full-time live-in care for more complex health care needs.

Quality care at home

From short term support to longer term visits and live-in care, our Accrington team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Accrington care team
Sarah Phoenix
Sarah Phoenix

Branch Care Manager

I have worked in Social Care for 11 years, the last year being in Home Care. I am proud to say that I am a...

Our Reviews
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Fully regulated by the CQC

Our Accrington branch is fully regulated and accredited by the CQC

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Home care in Accrington to suit you

Since 1989, we have led the way in terms of compassionate and empathetic home care, ensuring that customers always remain in control and at the centre of their care package. Thirty years later, nothing has changed, and our Accrington team do their utmost to uphold this incredibly high standard. Overseen by the Care Quality Commission (CQC), our training programme is designed to ensure that only the highest quality care is provided to those with additional needs.

With our carers so local to you, we’re able to arrange care extremely quickly from your first contact with us, meaning that you can rest assured that help will be on its way. And unlike a care agency, our carers are employed directly by us, meaning there’s no need to worry about extra paperwork or background checks – we already have this covered. Equipped in supporting individuals with a variety of conditions from dementia to neurological injuries, cerebral palsy and stoma care – our home care team are here to support you in whichever way you need.

The great thing about homecare is that you get to choose when and how you receive care, regardless of the complexities of your condition. So the only person in control of your care is the person who matters most – you.

Retain Independence With Private Care

Private care gives you the freedom and choice over when and how much care you receive at home, so that it fits in with your life and existing routines. The aim of private care from our Accrington team is to provide support here and there that enables you, rather than taking over and doing everything for you. From assisting you to get to and from the shops to making you some lunch and putting your washing away, we’ll pop in at a time convenient to you to support you with everyday tasks, giving you and loved ones peace of mind that you have the right care in place for you.

Live In Care Services

If you require more intensive support or you live with a partner or spouse and you both need extra help, live-in care could be the exact type of service that you’re looking for. Not only does it allow you to still live in your beloved home, but it caters for more complex clinical needs, for example, after a stroke, with PEG feeding or if you have a stoma or catheter fitted. With the guidance of our regional nurse team, our Accrington carers are able to provide specialist support so that you don’t have to move into a care home to receive nursing care. how much does it cost?

Our live-in care team will get to know you, your health care needs, preferences and how you want you care delivered, so that they can create a support plan entirely around you, including selecting a live-in carer that matches you both in care experience and personality. Your dedicated live-in carer will be there for 24-hour support, so you never have to worry that you’re alone or without the vital care you may need. They will be a constant source of reassurance, as well as someone you can get to know and build a rapport with, who may become more like a friend to you.

Why Helping Hands are better than a care agency in Accrington?

To ensure that our carers have the right skills and knowledge when caring for our customers across Accrington, we provide in-depth training for all of our carers as soon as they join us and at regular intervals throughout their time with us. Modules include personal care, manual handling, medication, dementia, safeguarding and first aid, which are all delivered in our Accrington branch by our in-house experts.

The CQC also regulate our service for responsiveness, efficacy and safety, enabling us to keep our standards as high as possible within the care industry. Knowing that we are closely monitored by the industry regulator for care gives both our customers and their families peace of mind that they are in the very best hands when it comes to their care.

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Branch information
Address

4 Kestrel Court, Network 65, Bridgewater Close, Hapton, BB11 5NA

Show in maps Accrington Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed