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Your nearest branch: Preston
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Existing customer
01772 958878
Your nearest branch: Preston
Speak to our team today

Lines are currently closed

Existing customer
01772 958878

Visiting care and home care in Nelson

Situated in the town of Lancashire, Nelson is surrounded by beautiful villages. It is also home to one of the nation’s favourite sugary treats, Jelly Babies and of course, our Helping Hands customers, who can receive the support they need without having to leave the comfort of their own homes.

Our compassionate carers can support you from as little as 30 minutes a week with visiting care. They can help with the laundry, bedding, getting dressed in the morning, medication and even feeding the goldfish. So, whether you need care for a couple of hours a day or three times a week, you can always count on us to be there for you.

For added reassurance, we are regulated and monitored by the Care Quality Commission and Care Inspectorate Wales. So, you can be confident knowing you’ll receive the very best care you truly deserve.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Nelson

Our carers provide a wide range of support across Nelson, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Nelson
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Nelson

    While we do not have a physical branch in Nelson, care in the area is coordinated by our Preston branch, working with carers who support people across the local community.

    Jaide Ward
    Jaide Ward

    Branch Care Manager

    I started working for the Wigan branch in 2022 and I have since progressed within the company to reach my dream of becoming Wigan's Branch...

    More about Jaide Ward
    Alexandra Flynn
    Alexandra Flynn

    Area Care Manager

    Hi, I'm Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social...

    More about Alexandra Flynn
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Preston.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Nelson

    Care services supporting families in Nelson are delivered by our Preston branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Nelson

    We believe in person-centred care, which is why all our care packages are fully tailored to your needs and requirements. After all, the most important person is you; you’ll have full control over your care. When you start your care with us and find that you may need more support or find it difficult to keep up with the household duties, we can amend your care package to suit you.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you are living with a complex condition like dementia, cancer or Parkinson’s, then live-in care may be the best package for you. One of our carers will stay with you in your home, so you’ll always have someone by your side no matter what. We understand it can be daunting having someone new live with you, but our carers are the most empathetic and compassionate individuals you will ever meet – you’ll ultimately gain a loyal companion.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Nelson

    At Helping Hands, we are widely recognised as the UK’s most widely trusted private home care provider, not a care agency. We cover everything from our carers' training to their contract. We ensure our carers are fully trained so they can provide you with the exceptional care you truly deserve. Plus, we believe in continuity of care, so you’ll see the same faces day in and day out.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Nelson

    When our carers join our team, they all complete an intensive training programme and are equipped with essential skills to provide you with high-quality care. They also undergo a strict background check, which includes references from previous employers and a Disclosure and Barring Service (DBS) check. So don’t worry, you will be in safe hands.

    It’s not all down to experience; all our carers are empathetic, kind and compassionate individuals- qualities you can’t teach. They really do make a difference and you will be lucky to have them as part of your life.

    Supporting communities across Nelson

    Our carers provide home care in Nelson and nearby areas including these locations.

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    FAQs

    Home care in Nelson is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Nelson depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Nelson.

    Home care in Nelson can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Nelson, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01772 508283
    Branch information
    Address

    Unit 3, Cotton Mill Road, Bamber Bridge, Preston, PR5 6LF

    Show in maps Nelson Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed