Our team based in Accrington strive to deliver the very best home care in the area, listening closely to your requirements and what you’d like to get out of your support plan. So, whether that’s fortnightly visits to Turf Moor to watch your beloved Clarets on a Saturday afternoon or a stroll around Arndale Shopping Centre, we can accommodate all of your wishes and care needs into your own individualised support plan.
Overseen by the Care Quality Commission (CQC), our training programme is designed to ensure that only the highest quality care is provided to those with additional needs.
You can choose from either regular visits through the week to support you little and often or full-time live-in care for more complex health care needs.
Quality care provided in your own home
Home care from our Accrington team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
My role at Helping Hands is to manage the safe delivery of service through management of colleagues, customers and the organisation's needs. To ensure delivery is to the highest standard and in the most effective way. I have a strong desire to support and look after those in need. I feel that caring for people is rewarding and I enjoy making a difference to peoples lives. Helping Hands provide a high standard of care and ensure that the safety of their customers are at the top of their priority. The team of carers instilled in Helping Hands are valued and trained to ensure safe practices are carried out to all customers. I am passionate, caring and have strong values. I enjoy spending time with family and friends, going to the gym, holidays and country walks.
I have had a lot of experience in care over many years - mainly Dementia Care, from being a carer I completed my TAQA training to become a Health and Social Care Assessor at Level 2 and Level 3. I previously worked at Ensis Solutions and my responsibilities were to support carers through their learner journey, completing on the job observations, support with functional skills and discussions. Qualifications I have are Level 2 and Level 3 NVQ in Health and Social Care, Diploma Level 3 Health and Social Care, TAQA, and 8 GCSEs. I started working in care in June 2008. My roles and responsibilities within care have been to support with personal care, light cooking duties, compassionate care, palliative care, administering medication, completing documentation and reporting any concerns accordingly.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
5 out of 5 | Based on 4 reviews
We are actively collecting and monitoring our reviews and feedback for Accrington to ensure our customers receive the best possible live in and home care service.
Since 1989, we have led the way in terms of compassionate and empathetic home care, ensuring that customers always remain in control and at the centre of their care package. Thirty years later, nothing has changed, and our Accrington team do their utmost to uphold this incredibly high standard. Overseen by the Care Quality Commission (CQC), our training programme is designed to ensure that only the highest quality care is provided to those with additional needs.
With our carers so local to you, we’re able to arrange care extremely quickly from your first contact with us, meaning that you can rest assured that help will be on its way. And unlike a care agency, our carers are employed directly by us, meaning there’s no need to worry about extra paperwork or background checks – we already have this covered. Equipped in supporting individuals with a variety of conditions from dementia to neurological injuries, cerebral palsy and stoma care – our home care team are here to support you in whichever way you need.
The great thing about homecare is that you get to choose when and how you receive care, regardless of the complexities of your condition. So the only person in control of your care is the person who matters most – you.
Retain Independence With Private Care
Private care gives you the freedom and choice over when and how much care you receive at home, so that it fits in with your life and existing routines. The aim of private care from our Accrington team is to provide support here and there that enables you, rather than taking over and doing everything for you. From assisting you to get to and from the shops to making you some lunch and putting your washing away, we’ll pop in at a time convenient to you to support you with everyday tasks, giving you and loved ones peace of mind that you have the right care in place for you.
Live In Care Services
If you require more intensive support or you live with a partner or spouse and you both need extra help, live-in care could be the exact type of service that you’re looking for. Not only does it allow you to still live in your beloved home, but it caters for more complex clinical needs, for example, after a stroke, with PEG feeding or if you have a stoma or catheter fitted. With the guidance of our regional nurse team, our Accrington carers are able to provide specialist support so that you don’t have to move into a care home to receive nursing care. how much does it cost?
Our live-in care team will get to know you, your health care needs, preferences and how you want you care delivered, so that they can create a support plan entirely around you, including selecting a live-in carer that matches you both in care experience and personality. Your dedicated live-in carer will be there for 24-hour support, so you never have to worry that you’re alone or without the vital care you may need. They will be a constant source of reassurance, as well as someone you can get to know and build a rapport with, who may become more like a friend to you.
Why Helping Hands are better than a care agency in Accrington?
To ensure that our carers have the right skills and knowledge when caring for our customers across Accrington, we provide in-depth training for all of our carers as soon as they join us and at regular intervals throughout their time with us. Modules include personal care, manual handling, medication, dementia, safeguarding and first aid, which are all delivered in our Accrington branch by our in-house experts.
The CQC also regulate our service for responsiveness, efficacy and safety, enabling us to keep our standards as high as possible within the care industry. Knowing that we are closely monitored by the industry regulator for care gives both our customers and their families peace of mind that they are in the very best hands when it comes to their care.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.