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Your nearest branch: Derby
Speak to our team today

Lines open until 5:30 PM

Existing customer
01332 417138
Your nearest branch: Derby
Speak to our team today

Lines open until 5:30 PM

Existing customer
01332 417138

Visiting care and home care in Ashbourne

At Helping Hands, we work hard daily to provide high-quality care nationwide, including exceptional home care in Ashbourne. We have helped thousands of customers live the way they want with the help of our compassionate carers.

Whether you are living with a complex condition like dementia, need extra support at home or would like a bit of companionship, home care may be the solution you have been looking for.

For added reassurance, our care services are monitored and regulated by the Care Quality Commission and Care Inspectorate Wales. So, you can be confident knowing you will receive the very best care you deserve.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Ashbourne

Our carers provide a wide range of support across Ashbourne, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Ashbourne
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Ashbourne

    While we do not have a physical branch in Ashbourne, care in the area is coordinated by our Derby branch, working with carers who support people across the local community.

    Carey-Anne Bebbington
    Carey-Anne Bebbington

    Branch Care Manager

    I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive...

    More about Carey-Anne Bebbington
    Trish Ricketts
    Trish Ricketts

    Area Care Manager

    My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

    More about Trish Ricketts
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Ashbourne

    Care services supporting families in Ashbourne are delivered by our Derby branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Ashbourne

    When you choose home care, we can help you with whatever you require. Our carers can support you with changing the bedding, stacking the dishwasher, folding the laundry, walking the dog, getting dressed in the morning, preparing meals and much more. You can really count on us.

    If you need support a few times a week or 24 hours a day, we will ensure we find the right package for you. We provide care on a visiting and live-in care basis. With visiting care, one of our carers will visit you at home for a few hours and attend to your needs. Whereas with live-in care, a carer will stay with you throughout the night and day and be on hand whenever you need them.

    At Helping Hands, we believe in person-centred care, which means we focus on you and your needs. So, whether you wish to have breakfast at 8am sharp, go for a walk in the afternoon or be in bed by 9pm, we will support you in any way you need. After all, you will be the one in control.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live in Care - providing you with full support

    For those that require more intensive support at home, live-in care in Ashbourne the ideal solution for you to remain in the comfort of your own home with no compromise to your safety or independence.

    Live-in care gives you the flexibility that you need to remain in control of your care with no compromise to your usual routine. With no visiting restrictions, no set mealtimes or menus and no daily schedules, the team will enable you to continue to live your life entirely on your terms.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    The difference between Helping Hands and a care agency in Ashbourne

    There are quite a few differences between Helping Hands Ashbourne and a care agency, the main one being that our service is regulated by the Care Quality Commission (CQC), which ensures that our care is safe, effective and responsive. This isn’t always the case for other care agency services who may not be regulated by the CQC.

    With a fully managed service from Helping Hands, you have complete peace of mind that every part of your support plan and arrangements for care are being looked after by our team – from recruiting carers, training them to a professional standard and ensuring they are looked after, to managing your care by our dedicated local team as well as an all-inclusive price. Conversely, with a senior care agency, you are required to arrange your carers’ employment and seek out a replacement if they are unwell or need to take a break.

    Supporting communities across Ashbourne

    Our carers provide home care in Ashbourne and nearby areas including these locations.

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    FAQs

    Home care in Ashbourne is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Ashbourne depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Ashbourne.

    Home care in Ashbourne can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01322 771985
    Branch information
    Address

    Helping Hands Derby, 31 Shardlow Road, Alveston, Ashbourne, DE24 OJG

    Show in maps Ashbourne Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed