If you’re considering respite care, you want to be confident that your care provider can offer the type and level of care to which you’re accustomed. Helping Hands have been providing dedicated home care, which is CQC-regulated to people across England and Wales since 1989. So it’s safe to say we’re experts when it comes to providing compassionate, effective respite care that truly makes a difference. Our home care in Billingham team can support you or your loved one to remain independent, comfortable and secure in your own home, whatever your needs.
Respite care is a short-term, temporary care option that provides you with a carer in your home when you need extra support. Ideal both in an emergency and when you’re planning ahead for an expected break in your care, respite care offers a convenient, seamless care solution that ensures you or your loved one aren’t left feeling isolated or unsupported. Every caregiver needs a break from time to time, and respite care offers everyone involved the opportunity to experience a change of scenery and personnel. If you do need respite care in an emergency, we’re often able to start your care within 24 hours of your initial phone call.
At Helping Hands, we’ve been providing care for long enough to know that it takes a truly personalised approach to deliver the very best standards of care. That’s why, from the very first time you pick up the phone to our friendly customer support team, we’ll make sure you’re at the heart of every decision that’s taken regarding your care. We’ll arrange a convenient time for your local care manager in Billingham to come and visit you in your home, where they’ll have a chat with you to determine how we can best help you in your hour of need. From there, we’ll design a respite care plan that gives you the holistic, flexible support you need to continue life as normal, and your care manager will constantly be on hand to make any changes to your care provision that you’d like.
We’re extremely proud of our wonderful respite carers in Billingham. All of them have been recruited for their compassionate, dedicated approach to their roles, and have undergone numerous background checks to ensure they’re a perfect fit for us and for you. When they start with us, every new carer enrols on our industry-leading carer training, which equips them to provide specific respite care services to people with flexible, changing needs. This initial training is supplemented by ongoing training to ensure their knowledge and skills are kept up to date.
Please get in touch today if you need to organise respite care, however straightforward or complex your needs may be. Our wonderful customer support team are available seven days a week, and can help with any queries you may have.