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Home care in Brierley Hill

Excellent 4.5 Star Rating 5,100+ reviews on
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4.5 Star Rating
Excellent | 5,100+ reviews
Your nearest branch: Stourbridge
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Lines open at 9:00 AM today

New customer

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Existing customer
01384 883393
Your nearest branch: Stourbridge
Speak to our team today

Lines open at 9:00 AM today

New customer

Lines are currently closed

Existing customer
01384 883393

Visiting care and home care in Brierley Hill

At Helping Hands, we’ve got over 30 years’ experience in helping customers across England and Wales to enjoy a more independent, comfortable and secure lifestyle in the familiar surroundings of their own homes. With every aspect of our service being regulated by the Care Quality Commission, you can choose Helping Hands with full peace of mind that your care will only ever be of the very highest standard, each and every day.

Our dedicated, empathetic home care services from our Brierley Hill team focus on allowing you to live as normal a life as possible without having to move to a residential care home. Our care options include visiting care and live-in care, and are completely tailored around your specific needs and preferences – ensuring you get exactly the type and level of support that you require, and aren’t left paying for care hours that you simply don’t need.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Brierley Hill

Our carers provide a wide range of support across Brierley Hill, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Brierley Hill
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Brierley Hill

    While we do not have a physical branch in Brierley Hill, care in the area is coordinated by our Stourbridge branch, working with carers who support people across the local community.

    Ellen Hollis
    Ellen Hollis

    Branch Care Manager

    Ellen is the Branch Care Manager at Stourbridge.

    Nic Harding
    Nic Harding

    Area Care Manager

    Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

    More about Nic Harding
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Stourbridge.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Brierley Hill

    Care services supporting families in Brierley Hill are delivered by our Stourbridge branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Brierley Hill

    At Helping Hands, we know the importance of having a care service that is completely personalised to your specific needs and preferences. That’s why we’ll always take the time to perform a full assessment of your care requirements, as well as considering the way you like things to be done, before offering you a bespoke care plan that can be adapted accordingly as your condition and situation changes. Having a customised package of care means that you won’t be paying for services and carer hours that you don’t need, and guarantees you’ll always be fully supported in all the areas where you most need assistance. Whether you just need a few hours of visiting care a week or would benefit from the round-the-clock support offered by live-in care, our experienced, compassionate carers will make sure you’re never left feeling isolated or unsupported.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    One of the areas of care in which we specialise is live-in care, which provides you – the customer – with a friendly, compassionate carer who will live with you in your home. Because they’re in your home virtually all the time, a live-in carer is able to support you throughout the day and night in a wide range of ways, from discreet continence care to expert mobility assistance. We know that having someone come to live with you in your home is a major step to take, so we’ll help match you with a carer who you believe shares your personality, likes and interests – meaning you won’t just have someone to look after you, but also a valued, trusted companion. Your carer will be able to accompany you on days out, help you host loved ones, or just pop the kettle on and watch your favourite tv programmes with you.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Brierley Hill

    At Helping Hands, our sole purpose is to ensure you receive the best care possible in the comfort of your own home, and as a private home care provider we’re much better placed to do that than a home care agency. We’ll always go the extra mile to provide our customers with only the very highest standards of care and the most compassionate, suitable carers. Unlike agencies, we employ our carers directly, which means we’ll always take full responsibility for paying them and giving them proper training. Being a private care provider also means you won’t get any hidden fees or complex pricing structures from us – we’ll make things as straightforward and stress-free as possible.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Brierley Hill

    Our Brierley Hill carers have all been specifically recruited for their kind, empathetic personalities and their commitment to providing the exceptional care that our customers deserve. Our 37 years of experience as leaders in the home care industry have given us unparalleled insight into the attributes required for an exceptional carer, and all of our carers undergo enhanced DBS checks to ensure they’re the sort of person you’ll be happy having in your home. Every Helping Hands carer receives our industry-leading training, and will enrol on regular refresher courses so that they’re always up to date with the latest best practices.

    Supporting communities across Brierley Hill

    Our carers provide home care in Brierley Hill and nearby areas including these locations.

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    FAQs

    Home care in Brierley Hill is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Brierley Hill depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Brierley Hill.

    Home care in Brierley Hill can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Brierley Hill, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01384 500478
    Branch information
    Address

    Helping Hands Stourbridge, 143 High Street, Brierley Hill, DY8 1DW

    Show in maps Brierley Hill Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered