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Locally managed service

Canary Wharf

All our carers are dementia specialists. Let's keep your loved one at home.

Canary Wharf

This branch covers where you need care:

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To learn more about how we can help call

02038117577 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in home care in Canary Wharf

With the likes of the Columbia Road Flower Market and the hustle and bustle of the quirky Brick Lane just a stone’s throw away, Canary Wharf really is the place to be in London. Not forgetting, of course, the towering buildings of the busy financial district, housing the second tallest building in the UK – One Canada Square. To add to this vivacious area is a team of friendly carers from Helping Hands, who are able to provide care to you or a loved one at home.

Whether you need support once a week or regular calls throughout the day, we cover care in Canary Wharf, Isle of Dogs, Limehouse, Millwall, Poplar and the surrounding areas.

Meet the team

Georgeana Roman

Meet Georgeana Roman, our Branch Manager, Highbury & Islington

“Hello, I’m Georgeana and I am the Branch Manager for the Highbury & Islington branch. I am responsible for the operational day-to-day running of the branch, including rota planning, quality control, people management, complaints handling, business development and branch performance.

“At Helping Hands, we aim to maintain independence, allowing choice and control for our customers and responding to their every need. As the Branch Manager for the Highbury area, I play an integral part in managing the daily operations of our business to deliver safe, well-led, effective and responsive care.”

Christien Ingrosso

Christien Ingrosso

Area Care Manager, London & Essex

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Matt Bristow

Matt Bristow

Regional Care Director, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Visiting home care in Canary Wharf

If you need a bit of extra help around the house or support with personal care, visiting care could be an ideal way for you to receive the support you need without having to leave the comfort and familiarity of your own home.

Whether you’re in your twenties and have a physical disability that makes it difficult to meet up with friends, or if you have Parkinson’s and struggle with making meals and getting in and out of bed – we can help.

The care we provide is completely person-centred and crafted around you, so if things change and you begin to need extra support, we’ll be flexible around you. We also understand how important it is to care for both body and mind; not only will we help with your physical needs, but we’ll be there for a chat or to accompany you to your local café too.

Specialist live-in care in your own home

For those that need round-the-clock support at home, live-in care is a great option to consider, particularly if you don’t want the stress and upheaval of moving into residential care. Not only will you receive quality care from a dedicated live-in carer that will get to know you and your individual needs, your support plan is tailored to your preferences and routines. Unlike a nursing home, you don’t have to adhere to strict meal times or be told what time you get up in the morning. Instead, you make all of the decisions about your care, including what you eat and when.

We also have a team of expert nurses who support our live-in carers when assisting someone who has complex care needs, such as a catheter, stoma, PEG feeding tube or a tracheostomy. Bringing extensive clinical knowledge, our nurses will work closely with the medical team surrounding your care, such as your GP or social worker, to ensure that the right support is put in place by your live-in carer.

Expert dementia care

As the leading dementia experts in the home care industry, we know what it takes to provide the most empathetic and fulfilling care to you or a loved one with dementia. We’ll get to know your routines and preferences to ensure that everything is kept just as you like it, avoiding any upset or anxiety that can come with change.

Care can be quite daunting to someone living with dementia, especially if they are often unaware of their symptoms such as memory loss or confusion. Our carers are fully equipped to understand and care for those living with any one of the different types of dementia, supporting them with compassion and dignity so that they feel safe and relaxed.

Elderly care for extra support

Part of getting older means that you can’t always do things as easily as you used to, particularly if you have mobility-limiting conditions such as arthritis. That’s where elderly care from our carers can help. We’ll be there to help out around the house, take your bins out and help you pop to the shops to collect your groceries, as well as being a friendly face that you can rely on if you just need a natter over a cup of tea.

And if you realise that you need additional support with getting washed, dressed and going to the toilet, we can always increase the amount of care you have to fit in with your requirements.

Emergency support with respite care

If your regular caregiver needs to tend to a family emergency or if you’ve recently been discharged from hospital and require additional help at home, respite care can deliver short-term support that adheres to your specific needs. With care put in place usually within 24 hours of your enquiry, we’ll make sure that you have the right care in place that helps you on your road to recovery or fits in with your existing routine while your caregiver is away.

You may want to take a holiday to the coast or even abroad, or you may have a celebration to attend but are worried about travelling by yourself. Respite care can enable you to keep your independence by still doing the things you want to do, like going on holiday or to special events, just with a little help along the way from a supportive carer.

Fully-trained carers in Canary Wharf

To ensure that our carers meet our expectations, we only select those that are truly empathetic and have a passion for caring for others, regardless of previous care experience that they may have. Once recruited, all of our carers undertake our award-winning training, which covers modules in manual handling, first aid, dementia, medication and personal care. In addition to this, all of our carers go through thorough background checks, including a Disclosure Barring Service (DBS) screening and character references.

As we are regulated by the Care Quality Commission (CQC), we follow stringent guidelines put in place to ensure we only deliver the latest and safest care practices. This provides you with the extra reassurance that the care you or a loved one is receiving is fully compliant with the industry’s governing body.

Find out more about care in across Canary Wharf

If you would like to find out more about the different types of care we offer, you can talk to our friendly customer advisors seven days a week.

Alternatively, you can pop into the local branch in Highbury & Islington, where you can meet the team and discuss your care needs. They’ll even come to visit you if you find it difficult to get out and about.

Call us on 02038117577 Talk to us on live chat Request a call back

Our credentials

Our Canary Wharf branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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