We’re here to help – Find out how we’re supporting people during the coronavirus pandemic

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and Sat & Sun: 9am - 6pm

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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting home care in Chigwell

Once a rural farming community, Chigwell is now a bustling suburb on the northern border of Greater London. The former set for TV programme Birds of a Feather, Chigwell is now home to a dedicated team of Helping Hands carers.

Covering areas such as Chigwell, Ilford, Barking, Dagenham, Woodford Green, Loughton and the surrounding areas, our Helping Hands team are on hand to give you industry-leading care at home, enabling you to remain comfortable and independent in your own surroundings.

Meet Samantha Chapman, our Branch Manager

“Hello, I’m Samantha. I am responsible for ensuring that the service my branch delivers is safe, effective and of the highest standard. I am also accountable for the development and growth of the branch, as well as providing support to our carers.”

Visiting home care in Chigwell

As a company built on family values, we know exactly what is needed to provide high-quality care. Our aim is to ensure that you are able to feel safe, comfortable and independent in your home, which is why Samantha and her team provide personalised care packages that are built entirely around you.

With 30 years’ experience under our belt, we’ve supported people living with dementia, Parkinson’s, cerebral palsy, motor neurone disease, mental health conditions and many more, so we have the knowledge and experience to provide person-centred care that supports every single one of your requirements. We understand how important it is that you have control and flexibility with your care, and the great thing about Helping Hands is that we adapt around you whenever you need us to.

Whether you need 30-minute drop-ins to help you to prepare your meals or more regular calls throughout the day, Samantha and her team are committed to providing you with high-quality care whenever you need it.

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The team at Helping Hands have been truly wonderful looking after my mother. They are very accommodating with the scheduling and all the staff are delightful company… I couldn’t ask for any more from a team providing such wonderful careRead more

Fiona, posted on Trustpilot

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Live-in care for round-the-clock support

When the need arises for more intensive support, this doesn’t necessarily mean that a residential care home is the only option. With live-in care from Helping Hands, you can remain in the comfort of your own home while still receiving round-the-clock assistance as and when you need it.

With no restrictions on mealtimes or menus, no strict visiting guidelines and no set routines, our live-in carers will simply be around to help you to live independently at home, just with a little help along the way. Our live-in care packages are designed entirely around you and your needs, so whether you’re living alone or with your partner, you will remain in full control of your care.

What’s more, not only will you receive compassion and unintrusive support when you need it, but we’ll work with you to find a suitable carer that is tailored to your personality, hobbies and interests. With Helping Hands, you receive so much more than care; you’ll make a friend too.

Read more on what is live in care here.

Domiciliary care for you in Chigwell

Also known as visiting care, domiciliary care from Samantha and her team enables you to have the support you need at home and getting out and about in the Chigwell community – whether that’s for a cup of tea at your local café or for a walk around Hainault Forest Country Park.

You may be living with a progressive condition and need some extra support around the house, or perhaps you would just like some company for a cup of tea in the afternoon; whatever it is that you need, we’re here for you.

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It makes me feel incredible that I can really make a difference in somebody’s life. I particularly enjoy the relationships I form and the trust that I build with my customers.

Mary, a Helping Hands carer

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Dementia care from our specialist team

We are proud to be recognised as industry-leading specialists in dementia care, and we understand the importance of routine and familiarity when caring for someone with dementia. That’s why we’re here to provide person-centred care and support for you and your family.

All of our carers complete specialist dementia training covering the many variants of dementia, including Alzheimer’s, Pick’s disease and vascular dementia, enabling them to give you the right level of support and guidance throughout your journey.

There can often be a lot of uncertainty and anxiety for you and your family following a dementia diagnosis, but Samantha and her team are here to give you the information and support that you need so that, together with your family, you are able to continue to live comfortably in your own surroundings.

Elderly care tailored to you and your needs

As we get older, our minds and bodies can often become a little bit slower than they once were – but that doesn’t mean that your independence needs to be sacrificed. Samantha and her team can come to you and support you with whatever you need – whether that’s helping to prepare your evening meal or accompanying you to collect your weekly groceries.

You may be living with a progressive condition and you’d like a little more support, or perhaps you are a care-giver for your partner and you’re no longer able to support them anymore. Regardless of what it is that you need, Samantha and her team will work with you to provide a tailored care package that is designed with your independence, safety and comfort at the fore.

Respite care in Chigwell

If you’re caring for a loved one, we understand that sometimes you will need a little rest and recuperation. With Helping Hands, we are here to provide an ideal solution for when you need to take a break away. We’ll provide a seamless transition between carers, sometimes with as little as 24 hours’ notice, so you can rest easy knowing that your loved one is in safe hands.

You may be due to return home after a hospital admission and you’re not feeling very confident, or perhaps you’d like to take a holiday with your family but need a little extra support while you’re away. With personalised respite care packages from our Chigwell team, we can support you by giving you the care you need, for as long as you need it.

Fully trained carers to support you in Chigwell

Our carers really are at the very core of our company; without them, we would not have been providing industry-leading home care services to thousands of families across England and Wales for the last 30 years. Each of our carers possess qualities that cannot always be taught; their kind, selfless and compassionate natures are vital to enable us to provide person-centred care to all of our customers.

With thorough background checks – such as Disclosure Barring Service (DBS) screenings – and a fine-tuned recruitment process for each of our carers, we only employ the very best.

We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Request a callback Email us

Areas across Chigwell that we cover:

Woodford GreenWalthamstowLoughton
Buckhurst HillAbridgeBarkingside
Collier RowNoak HillHarold Hill
Elm ParkRainham

Find out more about care in Chigwell

If you’d like to discuss live-in or visiting care options, you can arrange a meeting with Samantha by calling. Our office is open to take your call seven days a week.

If you’d like to meet face-to-face, you’re more than welcome to pop in and see us at our branch on The Broadway, or we can meet you somewhere suitable for a coffee to discuss your needs in more detail; whether it is at a local café or your kitchen table.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


Latest Social Posts

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Here's a thank you from Department of Health and Social Care - DHSC and Secretary of State Matt Hancock to all of our carers, including those from Helping Hands, for their hard work during the coronavirus pandemic.

Thank you to each and every one of you 💜
... See MoreSee Less

Please share and inform the elderly and vulnerable!
Please respect this and support the supermarket decision.
#supportingourstores #supportthevulnerable #supporttheelderly #coronaviruswewillbeatyou #respecteachother #weareastrongnation
... See MoreSee Less

Please share and inform the elderly and vulnerable!
Please respect this and support the supermarket decision.
#supportingourstores #supportthevulnerable #supporttheelderly #coronaviruswewillbeatyou #respecteachother #weareastrongnation

Through this difficult time, please let’s make sure we are all making sure we are washing our hands as often as we can to make sure we are killing those germs. There are germs on everything we touch! All our carers are well trained are well aware of the importance of washing their hands, and helping our customers wash theirs.

#helpinghandschigwell #helpingothers #stayingsafe #helpingthecommunity #helpinghandsatyourservice #washthosehands #chigwell #loughton #matureadult #keepclean #byebyecoronavirus
... See MoreSee Less

Through this difficult time, please let’s make sure we are all making sure we are washing our hands as often as we can to make sure we are killing those germs. There are germs on everything we touch! All our carers are well trained are well aware of the importance of washing their hands, and helping our customers wash theirs.#helpinghandschigwell #helpingothers #stayingsafe #helpingthecommunity #helpinghandsatyourservice #washthosehands #chigwell #loughton #matureadult #keepclean #byebyecoronavirus

In light of the latest Government updates regarding coronavirus, we would like to reassure you that we're doing everything we can to keep our staff and customers safe.

We've updated our Covid-19 Policy so you can see exactly what we're doing to ensure that we continue to provide a safe and effective service:

And if you're unsure on the correct process for washing your hands properly, you can follow our guide below 👇 🤝🧼💦
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