Once a rural farming community, Chigwell is now a bustling suburb on the northern border of Greater London. The former set for TV programme Birds of a Feather, Chigwell is now home to a dedicated team of Helping Hands carers.
Covering areas such as Chigwell, Ilford, Barking, Dagenham, Woodford Green, Loughton and the surrounding areas, our Helping Hands team are on hand to give you industry-leading care at home, enabling you to remain comfortable and independent in your own surroundings.
“Hi, I’m Leanne. As the Care Coordinator for Chigwell, it is my responsibility to support the branch manager and guarantee that our clients receive high quality, bespoke care that enables them to remain in the comfort of their own home. I support our wonderful team of carers to provide a service that is effective and responsive to our clients needs, as well as ensuring that the standard of our service is in line with CQC standards.
“I love working in health and social care because I have a real passion for helping others. It’s so amazing to work with such a like-minded team to provide a service that is truly caring and person-centred.”
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls troughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
As a company built on family values, we know exactly what is needed to provide high-quality care. Our aim is to ensure that you are able to feel safe, comfortable and independent in your home, which is why the team provide personalised care packages that are built entirely around you.
With 30 years’ experience under our belt, we’ve supported people living with dementia, Parkinson’s, cerebral palsy, motor neurone disease, mental health conditions and many more, so we have the knowledge and experience to provide person-centred care that supports every single one of your requirements. We understand how important it is that you have control and flexibility with your care, and the great thing about Helping Hands is that we adapt around you whenever you need us to.
Whether you need 30-minute drop-ins to help you to prepare your meals or more regular calls throughout the day, the Chigwell team are committed to providing you with high-quality care whenever you need it.
When the need arises for more intensive support, this doesn’t necessarily mean that a residential care home is the only option. With live-in care from Helping Hands, you can remain in the comfort of your own home while still receiving round-the-clock assistance as and when you need it.
With no restrictions on mealtimes or menus, no strict visiting guidelines and no set routines, our live-in carers will simply be around to help you to live independently at home, just with a little help along the way. Our live-in care packages are designed entirely around you and your needs, so whether you’re living alone or with your partner, you will remain in full control of your care.
What’s more, not only will you receive compassion and unintrusive support when you need it, but we’ll work with you to find a suitable carer that is tailored to your personality, hobbies and interests. With Helping Hands, you receive so much more than care; you’ll make a friend too.
Read more on what is live in care here.
Also known as visiting care, domiciliary care from the team enables you to have the support you need at home and getting out and about in the Chigwell community – whether that’s for a cup of tea at your local café or for a walk around Hainault Forest Country Park.
You may be living with a progressive condition and need some extra support around the house, or perhaps you would just like some company for a cup of tea in the afternoon; whatever it is that you need, we’re here for you.
We are proud to be recognised as industry-leading specialists in dementia care, and we understand the importance of routine and familiarity when caring for someone with dementia. That’s why we’re here to provide person-centred care and support for you and your family.
All of our carers complete specialist dementia training covering the many variants of dementia, including Alzheimer’s, Pick’s disease and vascular dementia, enabling them to give you the right level of support and guidance throughout your journey.
There can often be a lot of uncertainty and anxiety for you and your family following a dementia diagnosis, but the Chigwell team are here to give you the information and support that you need so that, together with your family, you are able to continue to live comfortably in your own surroundings.
As we get older, our minds and bodies can often become a little bit slower than they once were – but that doesn’t mean that your independence needs to be sacrificed. The local team can come to you and support you with whatever you need – whether that’s helping to prepare your evening meal or accompanying you to collect your weekly groceries.
You may be living with a progressive condition and you’d like a little more support, or perhaps you are a care-giver for your partner and you’re no longer able to support them anymore. Regardless of what it is that you need, we will work with you to provide a tailored care package that is designed with your independence, safety and comfort at the fore.
If you’re caring for a loved one, we understand that sometimes you will need a little rest and recuperation. With Helping Hands, we are here to provide an ideal solution for when you need to take a break away. We’ll provide a seamless transition between carers, sometimes with as little as 24 hours’ notice, so you can rest easy knowing that your loved one is in safe hands.
You may be due to return home after a hospital admission and you’re not feeling very confident, or perhaps you’d like to take a holiday with your family but need a little extra support while you’re away. With personalised respite care packages from our Chigwell team, we can support you by giving you the care you need, for as long as you need it.
Our carers really are at the very core of our company; without them, we would not have been providing industry-leading home care services to thousands of families across England and Wales for the last 30 years. Each of our carers possess qualities that cannot always be taught; their kind, selfless and compassionate natures are vital to enable us to provide person-centred care to all of our customers.
With thorough background checks – such as Disclosure Barring Service (DBS) screenings – and a fine-tuned recruitment process for each of our carers, we only employ the very best.
We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).
We are actively collecting and monitoring our reviews and feedback for Chigwell to ensure our customers receive the best possible live in and home care service.
4.8 out of 5 stars, from 23 reviews
Our Chigwell branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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Opening hours and address details
68 The Broadway Loughton Essex IG10 3ST Show on Map