Home care from our Chingford team focuses on giving our customers as much independence and autonomy as possible, so when you receive respite care from us we’ll make sure you’re never left feeling unsupported or isolated. Instead, our wonderful carers will provide you with a package of care that is specifically designed to meet your needs, no matter how straightforward or complex they might be, ensuring you receive the same excellent care that you’d expect from your normal carer.
Quality care at home
From short term support to longer term visits and live-in care, our Chingford team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
We’ve been providing home care for long enough to know that the best care services are always tailored to the needs of the individual. One of the main advantages of home care is that it allows you to maintain your normal routines, activities and lifestyle, and our care plans will always take your preferences into account so that you can continue to live independently. Your local care manager in Chingford will visit you at home to undertake an assessment of your needs and take the time to understand how we can best support you, and then we’ll work with you to develop a care plan that ensures you’re never left feeling isolated or unsupported.
24/7 live in care support
With live-in care, you’ll get one-to-one support from an expertly-trained carer who will come to live with you in your home and provide proactive care and companionship. One of the main reasons people opt for live-in care is because it allows them to continue living in the home that they love and maintain their preferred lifestyle, routines and hobbies, whilst receiving the specialist support they need from day to day. Our live-in carers can support you around the home in whatever ways you may need – from doing the laundry and preparing your favourite meals, to assisting with personal hygiene routines and helping you get into and out of bed.
Why Helping Hands is better than a care agency in Chingsford
With private care from our Helping Hands team of carers in Chingford, you’ll receive a bespoke package of care that is fully designed around your personal requirements and wishes. At Helping Hands, we tailor your care plan completely around your condition and your specific care needs, ensuring you’re given a level and type of care that perfectly suits your situation. We’ll also monitor your condition in case it changes, and recommend alterations to your care plan when required. Being able to receive care at home allows you to have a lot more input over important details of your care plan such as meals, visitors and bedtimes. It also gives you the freedom to enjoy as much normality as possible – you can continue to engage in your favourite hobbies, activities and routines, knowing that one of our brilliant carers is supporting you every step of the way.
Qualified carers providing a variety of care services in Chingford
We’re extremely proud of our superb Chingford carers – they truly are exceptional at what they do, and constantly go above and beyond to ensure every customer receives the incredibly high standards of care they’ve come to associate the Helping Hands name with. We only recruit people to our care teams who are passionate about looking after others, and who share our company-wide values of kindness, compassion and empathy. All new carers receive our industry-leading carer training when they start with us, and will continue to participate in regular refresher courses to ensure their knowledge and skillset are kept up to date.