Home care in Cleveland
Branch Information
Cleveland is an area of hills and dales stretching from Vale of Pickering to the River Tees. Translated from Old English, the name literally means “land of cliffs” – a reference to the picturesque hills in the area.
At Helping Hands, we’re able to offer care to anyone living in Cleveland who is experiencing ups and downs of their own. Our carers provide a wide range of care services which are suitable for people with varying needs. Our visiting care is fully flexible to your needs, with visits starting from as little as 30 minutes per week. We also offer live-in care, which gives you a more comprehensive, round-the-clock package of care – ideal for those living with a complex condition. All of our services are independently regulated and monitored by the Care Quality Commission (CQC).
Quality care at home
From short term support to longer term visits and live-in care, our Cleveland team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Cleveland care team
Susan Lawn
Branch Care Manager
As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to...
Michelle Dutton
Area Care Manager
I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
