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CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Derby

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0132 277 1985

Lines open at 8:30 AM today

Existing customer
0133 241 7138

Lines open until 7:00 PM

New customer
0132 277 1985

Lines open at 8:30 AM today

Existing customer
0133 241 7138

Visiting care and home care in Derby

Famous for its 19th century industry with some of the country’s first factories and spinning mills, Derby is the UK’s most central city. Nestled on the outskirts of the Peak District National Park, Derby is also home to one of the UK’s leading home care providers – Helping Hands.

With round-the-clock live-in care or casual visits, our fully-trained, fully-managed home care team are on hand to provide you with a companion dedicated to your wellbeing. With guaranteed CQC regulated cover, your carer will be available in a manner that suits your requirements to assist with daily tasks and help you pursue your hobbies & interests. As you build a relationship with your Helping Hands home carer over time, you will acquire a friend to accompany you throughout your routine and help you interact with your loved ones.

Quality care at home

From short term support to longer term visits and live-in care, our Derby team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Derby care team
Carey-Anne Bebbington
Carey-Anne Bebbington

Branch Care Manager

I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Trish Ricketts
Trish Ricketts

Area Care Manager

My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Derby branch is fully regulated and accredited by the CQC

Find out more
Home care in Derby

Since our inception in 1989, we have been committed to providing high-quality home care in Derby and to thousands of families across the UK, enabling them to remain safe and independent in the comfort of their own homes. Our aim is to ensure that you are able to continue to live the life you want to lead; whether you enjoy going for a walk along the bank of the River Derwent or a cup of tea in Calke Abbey – we’re here to ensure that you can continue to do the things that make you happy, just with a little help along the way.

Whether you need 30-minute drop-ins to help you prepare your meals or more complex support that involves PEG feeding or catheter management, our team providing home care in Derby and the surrounding area will work closely with you to build a personalised support plan that is focussed entirely around you and your needs.

We understand that, regardless of their condition, everybody is different, and each have their own individual requirements. Here at Helping Hands we celebrate your individualities, and we are committed to giving you the encouragement, guidance and support you need to feel safe and independent at home.

Live in care - tailored to your needs

If you’re in need of more intensive support but moving into a residential home isn’t your preferred option, live-in care in Derby from the team is the perfect solution to ensure that you can remain in the place you know best without compromising on the support you need.

With round-the-clock assistance and a detailed 24 hour care plan that is built around you, a live-in carer from our Derby team will get to know you and your schedule so that you can continue your day-to-day life with minimal disruption.

Read more on what is live in care here.

Why choose Helping Hands over a care agency in Derby

At Helping Hands, we always keep the priorities of your care as our number one focus, and because we’re a private home care company rather than an agency we are committed to providing personalised care for every single customer. Our carers feel valued, which is crucial to them being so highly motivated to deliver the highest standards of care to our customers, every single day. Because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can be confident in our consistent quality, and because we keep our service transparent and easy to follow you’ll never get a nasty shock for your cost of care when your bill arrives.

Whether they’re training at our bespoke centre in Warwickshire or within one of our many branches across the country, all of our carers learn detailed skills in manual handling, mobility aids, first aid, dementia and safeguarding. As well as going through stringent background checks by our own Recruitment Team, they also complete regular refresher training to ensure that they adhere to the latest practices.

As with any regulated care company, we are closely monitored by the Care Quality Commission (CQC) who make sure our service is safe, responsive and effective with both our policies and staff. We are also aligned with Dementia Action Alliance (DAA), Spinal Injuries Association (SIA) and the United Kingdom Acquired Brain Injury Forum (UKABIF) – all of which work to promote awareness and best practice of their respective conditions.

Private care in Derby

Using a private home care provider gives you much more control over the level and frequency of care you receive. At Helping Hands, we’re able to offer you flexible, bespoke care that is fully designed to match the needs of your condition – no matter how straightforward or complex they might be.

Whether you require a few shorts visits a week or a live-in carer, temporary short-term assistance or a long-term care plan, our brilliant home care team in Derby will work with you to provide you with the perfect package of care to keep you independent and comfortable in your own home.

Other areas we cover
Local updates
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What Are the Different Types of Home Care in Derby?

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Branch information
Address

Helping Hands Derby, 31 Shardlow Road, Alveston, Derby, DE24 OJG

Show in maps Derby Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed