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Home care in East London

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0170 854 8745

Lines are currently closed

Existing customer
0791 732 5464

Lines open until 5:30 PM

New customer
0170 854 8745

Lines are currently closed

Existing customer
0791 732 5464

Visiting care and home care in East London

East London is a vibrant, buzzing, multicultural town famous for its cockney dialect. It is also full of authentic delicacies and unique markets, including Spitalfields, Brick Lane and Petticoat Lane.

For extra peace of mind, we are regulated and monitored by the Care Quality Commission and Care Inspectorate Wales. This means you can relax knowing you will receive a compassionate, kind and responsive service.

It is a place worth exploring, and thanks to our compassionate carers, our customers get a chance to enjoy what the East End has to offer. As well as managing household duties and running errands, our carers take our customers to their favourite local spots, visit loved ones and even accompany them to their weekly community classes. When you partner with Helping Hands, we can guarantee you will receive exceptional care, no matter what condition you are living with.

Quality care at home

From short term support to longer term visits and live-in care, our East London team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the East London care team
Nicola King
Nicola King

Branch Care Manager

I started at Helping Hands as a carer and worked my way to Branch Care Manager over 3 years. I lead my team to deliver...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our East London branch is fully regulated and accredited by the CQC

Find out more
High quality home care in East London

At Helping Hands, we always provide outstanding care to those who need it most. Whether you are living with a complex condition like dementia or need companionship, you can always count on us.

We deliver care on a visiting and live-in basis, which offers care from as little as 30 minutes a week right up to 24 hours a day. From setting the table and making nutritious meals to walking the dog and keeping you company, our carers can provide you with whatever support you need.

24/7 live in care support

With live-in care, one of our carers will live with you in your home, so you will always have someone by your side, no matter what. Those who don’t have loved ones living nearby to check in on them can benefit from having live-in care. Loneliness can have a huge impact on an individual’s well-being, which is why it’s so important to have people around you and with live-in care you will always have the companionship and security you need.

Why Helping Hands is better than a care agency in East London

We have always been recognised as the UK’s leading private home care provider, not a care agency. This is because we directly employ and train our carers so they can provide exceptional care you genuinely deserve. Plus, we are always upfront about our service and the costs so that you won’t be faced with any unexpected surprises.

Qualified carers providing a variety of care services in East London

All our carers are expertly trained to provide you with high-quality care. They undergo an intensive training programme including first aid, safeguarding, manual handling and using mobility aids including hoists. We also conduct a strict background check, so you can rest assured knowing you’ll be looked after by someone you can trust. After all, we understand it can be daunting having someone new come into your home, let alone take care of  you, which is why we take these measures seriously.

Local updates
companionship
A Happy Easter from our customer Jacky

Easter holiday with my Carer A friend came up and stayed for the four days...

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carers
Andrew’s SIA challenge: so it starts – Day One

Andrew, our Finance Director, is cycling from Budapest to Vienna to raise money for the...

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live in care
Providing nurse-led care support to people in Chingford area following Hawkwell Court’s imminent closure

24 April 2014 According to the report released by Newsquest, the closure was announced following...

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Branch information
Address

Studio 13, CEME Innovation Centre, Marsh Way, Rainham, RM13 8EU

Show in maps East London Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed