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Locally managed service


Little and often, companionship to nursing.


Helping Hands really are the home care specialists, because we’ve been supporting people to remain as independent as possible while being cared for within their own home for over 30 years. With visiting care from just 30 minutes a week possible you can be sure that we will have expertise in the condition you’re living with, or if you prefer having companionship when you want it around the clock, one of our live-in carers can reside in your home with you. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales so you can be confident that we really are industry leaders. Why not call our friendly customer care advisors today to learn more about how we could supporting you or your loved ones?

Why not let us care for you in Chandler’s Ford, Knightwood, Brambridge, Otterbourne and all of Eastleigh’s surrounding areas?

This branch covers where you need care:

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02380084162 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Eastleigh

Eastleigh is an historic town, having existed since at least 932AD, as well as being mentioned in the Domesday book of 1086. History is something that we’re very fond of at Helping Hands as we celebrated our thirtieth anniversary in 2019 and continue to grow every year! Our presence in Eastleigh means that we can offer an even better service to our customers in the area, through visiting and live-in care.

Meet the team

Adam Wilkins

Meet Adam Wilkins, our Regional Care Director, Eastleigh

Hi, I’m Adam and as Regional Care Director, I’m responsible for making sure that all the customers we help day-in day-out across the South West and South Wales are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers’ needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are ‘hardwired’ to care.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Nikki Wood

Nikki Wood

Regional Clinical Lead, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Visiting care in Eastleigh

Visiting home care involves our compassionate carers coming to you at prearranged times and providing care for you in your own home. They can offer personal care, medication administration, meal preparation, mobility support, housework and much more. You may want a short visit once a week to give you some companionship over a cup of tea, or you may require several calls a day to ensure you’re taken care of to your requirements, but whichever you need you can be confident that we’ll care for you expertly.

Live-in care to support you

When one of our carers resides in your home with you, you don’t just get excellent live-in care, you also get around the clock companionship and someone who will quickly become a friend. Live-in care is ideal if you prefer having someone in the house with you at all times, although our discreet carers will definitely not get under your feet. If you want a little quiet time they will continue with tasks in another part of the house and you’ll hardly even know they’re there! With both of our care services you can also be supported to attend activities and appointments outside of the house too.

Better than a care agency in Eastleigh

While traditional home care agencies will often expect you to employ your carer yourself and deal with all the resulting administration, Helping Hands is different. We’re not an agency, we are a fully regulated home care company that employs our carers directly, meaning that you don’t have to think about anything except the great care you’re receiving. Agencies can often demand retainers and agency fees above what you’re already paying, but with Helping Hands, the price you’re quoted is the price you’ll pay, with no hidden fees to unpleasantly surprise you.

Dementia care in Eastleigh

Living with dementia is not always easy and it’s inevitable that eventually questions will need to be asked regarding care. When the time comes, you need to be sure that you or your loved one are cared for by a company with over 30 years experiences in caring for people living with dementia. Our carers are all trained in how the various types of dementia can affect a person and are highly experienced in dementia care in many cases. Therefore, you can be confident that Helping Hands really are dementia specialists and trust us with your dementia care.

Respite care to support you

Sometimes care can be needed in a hurry, for instance if your regular carer is taken ill and has to go home to recover, so who can you turn to in an emergency? Even if the cover is expected, respite care is not always relished because it can often mean moving your loved one into a residential home for the short-term which may not be suitable for their needs or preferences. With Helping Hands, you or your loved one can have respite care in your own home for as short or as long-term as you require, meaning that your carer gets the rest they need and you’re both relishing your reunion, knowing you’ve been well-cared for in the interim.

Elderly care when you need a little extra support

As we get older, we can all become a little frailer, meaning that tasks we used to attack with relish become harder and harder to undertake. If you’re finding that age-related frailties are stopping you living you life to the full why not talk to us about elderly care? Our friendly and helpful carers can make a huge difference to your day-to-day life through helping you with tasks such as personal care, laundry and housework. You may want to leave your house and visit people or attend community activities, which your carer will be able to support you with and accompany you to if you’d rather not go alone.

Fully-trained carers in Eastleigh

Our carers are very special to us at Helping Hands; they are the heart and soul of our company and that’s why we look after them so well. We’re very selective about who becomes one of our carers because they have to share the same vision as us and care passionately about delivering the very highest standards in home care. We train our carers rigorously when they join us and keep their development ongoing so that they are always refreshing their skills, and thanks to our fully Care Quality Commission and Care Inspectorate Wales regulated service, you can be sure that our standards are some of the highest you’ll find in the industry. Check out our full list of accreditations and we think you’ll agree that we’re the UK’s foremost home care experts.

Find out more about care in Eastleigh

We could be helping support you or your loved ones from just 30 minutes a week, so if you’d like to learn more call our friendly customer care specialists seven days a week. Alternatively, contact us via our website and we’ll be happy to call you back.

Call us on 02380084162 Talk to us on live chat Request a call back

Our credentials

Our Eastleigh branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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